Your rights when you buy a service are much more limited than for goods if things go wrong but new legislation may improve matters. A coat needs shortening but Delphine, the dim shop assistant. gets the instructions mixed up. When Paul and...See moreYour rights when you buy a service are much more limited than for goods if things go wrong but new legislation may improve matters. A coat needs shortening but Delphine, the dim shop assistant. gets the instructions mixed up. When Paul and Cathy turn up to collect it the manager denies responsibility.
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