Loyalty in Airlines Industry - Articles - Scientific Research Publishing

A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study (Articles)

Hemaid Alsulami

American Journal of Industrial and Business Management Vol.11 No.9，September 18, 2021

DOI: 10.4236/ajibm.2021.119059 648 Downloads 3,706 Views Citations
A Study on the Impact of Logistics Service Quality on the Satisfaction and Loyalty of E-Shoppers in Egypt (Articles)

Lobna Hafez, Eman Elakkad, Mohamed Gamil

Open Journal of Business and Management Vol.9 No.5，September 23, 2021

DOI: 10.4236/ojbm.2021.95133 2,035 Downloads 12,650 Views Citations
A Study of the Attribute of Graduates and Employer Satisfaction—A Structured Elements Approach to Competence and Loyalty (Articles)

Graciano Soares Gomes, Mateus de Jesus Gomes, Agostinho da Cunha Moniz, João Américo, Armando B. M. Afonso, José Adriano Marçal

Journal of Human Resource and Sustainability Studies Vol.11 No.1，March 9, 2023

DOI: 10.4236/jhrss.2023.111007 150 Downloads 988 Views Citations
The Impact of Nationalism of Consumers Loyalty: A Case Study of Multinational Retail Firms in China (Articles)

Bo Wu, Hamrila Binti Abdul Latif, Mahani B. T. Mohammad, Sharizal Bin Hashin

Journal of Service Science and Management Vol.16 No.2，April 18, 2023

DOI: 10.4236/jssm.2023.162006 203 Downloads 1,167 Views Citations
Domestic Travelers’ Perceived Value, Satisfaction and Loyalty Intentions (Articles)

Ariunjargal Nergui, Odonchimeg Myagmarsuren, Khishigdalai Ulaankhuu, Erdenetuul Sereeter

Open Journal of Business and Management Vol.11 No.3，May 19, 2023

DOI: 10.4236/ojbm.2023.113058 212 Downloads 1,102 Views Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City (Articles)

Vo Tan Phong, Vo Mai Duc Anh

Open Journal of Business and Management Vol.11 No.5，September 28, 2023

DOI: 10.4236/ojbm.2023.115145 289 Downloads 1,550 Views Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies (Articles)

Noor Ahmad Mahmood Alkhudierat

Open Access Library Journal Vol.8 No.12，December 16, 2021

DOI: 10.4236/oalib.1108170 125 Downloads 872 Views Citations
Self-Esteem’s Moderation of Self-Congruity Effects on Brand Loyalty (Articles)

Jane Brannen, Cynthia M. Frisby

Theoretical Economics Letters Vol.7 No.6，October 31, 2017

DOI: 10.4236/tel.2017.76126 1,879 Downloads 4,945 Views Citations
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2，June 16, 2011

DOI: 10.4236/jssm.2011.42020 8,677 Downloads 16,335 Views Citations
Brand Equity and Brand Loyalty in the Internet Banking Context: FIMIX-PLS Market Segmentation (Articles)

Sandra Maria Correia Loureiro, Francisco Javier Miranda

Journal of Service Science and Management Vol.4 No.4，December 7, 2011

DOI: 10.4236/jssm.2011.44054 12,869 Downloads 21,983 Views Citations
Relationship of Servant Leadership and Employee Loyalty: The Mediating Role of Employee Satisfaction (Articles)

Donghong Ding, Haiyan Lu, Yi Song, Qing Lu

iBusiness Vol.4 No.3，September 27, 2012

DOI: 10.4236/ib.2012.43026 16,332 Downloads 28,507 Views Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8，December 23, 2013

DOI: 10.4236/ajibm.2013.38079 9,746 Downloads 16,599 Views Citations
Service Quality Experience and Customers’ Behavioural Intentions in Active Sport Tourism (Articles)

Anna Romiti, Daria Sarti

Modern Economy Vol.7 No.12，November 1, 2016

DOI: 10.4236/me.2016.712127 3,736 Downloads 8,789 Views Citations
This article belongs to the Special Issue on Marketing
A Study of Tourist Loyalty Driving Factors from Employee Satisfaction Perspective (Articles)

Ronglin Xu, Jianqiong Wang

American Journal of Industrial and Business Management Vol.6 No.12，December 23, 2016

DOI: 10.4236/ajibm.2016.612105 2,168 Downloads 5,749 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4，April 28, 2018

DOI: 10.4236/ajibm.2018.84070 3,814 Downloads 10,672 Views Citations
RETRACTED:The Influence Factors of Brand Loyalty: Mobile Phone Industry (Articles)

Zyeinyelkhaan Khundyz

American Journal of Industrial and Business Management Vol.8 No.6，June 27, 2018

DOI: 10.4236/ajibm.2018.86108 1,781 Downloads 6,539 Views Citations
Environmental Forces underneath the Innovativeness of Manufacturing Firms (Articles)

Jeffrey Yi-Lin Forrest, Canchu Lin, Sunita Mondal, Reginald Tucker

Theoretical Economics Letters Vol.9 No.5，June 14, 2019

DOI: 10.4236/tel.2019.95088 832 Downloads 1,634 Views Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization (Articles)

Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei

Journal of Service Science and Management Vol.13 No.3，June 10, 2020

DOI: 10.4236/jssm.2020.133033 723 Downloads 2,898 Views Citations
The Impact of Marketing Mix Elements on Brand Loyalty towards Speech Therapy in Health Science Industry Malaysia (Articles)

Masri bin Abdul Lasi, Tan Cheng Man

American Journal of Industrial and Business Management Vol.10 No.9，September 18, 2020

DOI: 10.4236/ajibm.2020.109100 1,189 Downloads 4,653 Views Citations
Self-Identity and Academic Achievement among Secondary School Students in Malaysia (Articles)

Zamli Toti, Shahlan Surat, Muhammad Syawal Amran, Shalinawati Ramli

Creative Education Vol.11 No.10，October 16, 2020

DOI: 10.4236/ce.2020.1110139 1,220 Downloads 8,013 Views Citations

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