TITLE:
Empirically Testing the Public Value Based Conceptual Framework for Evaluating E-Government Performance in Vietnam
AUTHORS:
Thai Thanh Ha
KEYWORDS:
Public Value, E-Government Performance, Vietnam
JOURNAL NAME:
Modern Economy,
Vol.7 No.2,
February
19,
2016
ABSTRACT: Very little research
has been conducted on the performance of e-Government across countries. They
are theoretically focusing on the public value-based conceptual framework,
resulting in the lack of empirical evidence on its validity. As for Vietnam,
evaluating the e-Government performance is still new, not to mention being
absent in the literature. Therefore, an empirical test of the public
value-based conceptual framework was needed for evaluation of e-Government performance
in Vietnam. Firstly, the research went through the review of the literature on
e-Government as well as public service delivery related issues. Secondly, it
operationalized the items on the basis of revised public value-based
e-Government performance conceptual framework. Thirdly, the field survey was
carried out using self-administered questionnaires with appropriate sampling
structure. Finally, data analysis was performed and interpreted.
Recommendations were drawn for proposed and revised conceptual framework for
future research in Vietnam.