Altamonte Springs Hotels with Gym

My stay here was amazing! The rooms are kept very near and clean. Debbie in the office was a great help, she made check in a breeze and provided exceptional customer service! I really enjoyed my stay and will definitely recommend this hotel to anyone staying in the area.

First time there. Construction volume imposed some on business meetings. Suite afforded additional meeting space that was needed and functional. Room was clean and w comfortable bed and nice lake view. The complimentary happy hour was enjoyed and served w a smile. Breakfast was very good and with many options to suit any appetite. The location is convenient to I-4, but the traffic did not present a sound issue for this light sleeper. Lunch at the steakhouse would have been a great option, but was not available. The lake promenade and surrounding venues were welcome respites after long days of work. We prepaid in full but at check-in the gentleman at the desk requested payment. He went into a backroom to inquire and came out w the same communication. I called my manager who spoke w the gentleman about the prepayment including, assurances there would be no problem. My manager had to leave home and drive into work on her day off to obtain details to provide to the gentleman. Around this time, Dani became available and offered to help. She quickly located the reservation, noted it was prepaid and she checked me in without any difficulty. Reason for declaring this incident is so that you can provide training required for the gentleman and whomever he was consulting in the backroom. Both were misinformed and may provide improved service w training.

As a member, there are two bottles of water at the time of check-in. After staying for a few days, I don’t give it anymore. I ask the front desk to take it, saying it is a rule. The hotel is in a good environment, not far from the small train to the winter park.

I would 100% recommend staying here if you need a great location, clean hotel, COFFEE almost 24/7, and very kind employees. We checked in the day before Thanksgiving with our family of four (2 kids and me and my hubby) and the woman at the front desk was SO KIND to us (forgive me I can't remember your name) and was so helpful. There was HOT coffee in the lobby and a breakfast that met everyone's needs. The lobby and the rooms were very clean. The gym was in good condition too - there's a PELOTON BIKE Yay! One evening we needed towels, and Adrian (who was working the front desk later in the evening) ran them up to us SO QUICKLY. I share all of this to say I was really on the fence about booking a stay here, but this is a really great option for families. It's not fancy and no frills (but gah you don't need that with 2 little kiddos...save that for your anniversary trips) and it does the trick. The hotel was super close to Crane's Roost (gorgeous walking trails and tons of shopping) and also very close to tons of other restaurants and shopping options. Don't think about it just book it!

Me and my boyfriend stayed for a week in room 309 and we had a great stay. Front desk worker Leah was very friendly, welcoming, and helpful. The room was clean and housekeepers and housekeeping supervisor was always friendly and done the job at hand. Overall if we were in the area we would gladly stay at the hotel again.

For an unexpected trip to FLORIDA it was definitely a decent stay. Would recommend and look forward to see the remodel. We would definitive back for a second stay if need be. Hope this was helpful to u!

Monique at the front desk was friendly and professional. I am from LA in health inspection field. While my visit does not entail this hotel and my review is solely independent hence the reason it's anonymous, I must say I was very impressed with the breakfast server who I later learned name is Natalie. She does need to learn to smile but she did not stand for people using their bare hands on food items. She reprimanded grown men and replenished the items daily. I am impressed with this because I travel throughout the US and very few Marriott or high end hotels practices this. If I were the health inspector I. Your region who witnessed this daily, I would give you a passing grade with no hesitation along with the current certification. Your management should be proud. My only complaints are housekeeping was poor. They had vacuumed the room and hallway but it still looked dirty. Also while sitting in the lobby I noticed who I later found out to be the GM walked by a piece of trash on the floor on her way to and from. The bathroom. That say a lot to me. Other than that the few people, Monique Natalie Carla and Dennis made my stay well appreciated. Thank you! 😊

Jeff and Christina are 2 of the most kind hearted people I have ever met in my life . They both went above and beyond to help my children and I we are from ohio and my car unfortunately broke down for a bit they not only welcomed us with open arms they called a mechanic and made sure we were comfortable and had help in every way the could possibly help us . This was by fat the best hotel experience I have had.