Anand at the Satluj

Horrible experience. Staffs are robbers. Poor service. Management is not available during the event. No water facility. You literally have to beg for water. Location is far and poor roads. Don't organise any event at this horrible place with irresponsible management.

Very good hotel with nice spacious and clean rooms. The hotel is located in a quiet area. It is highly recommended. We were there during the Hola Mohalla festival. It is very nice to spend the night in this hotel after all the hustle and bustle. The breakfast is also very good and extensive

I booked Anand@Satluj via Turban Adventure and checked in on 27th February 2023. I was given W2 villa. Every thing was fine until I went toilet and tried to switch the light on. I received an electric shock from a broken switch which was located in a dark place. I reported to turban adventure and hotel management. I was moved into another villa and told that shower doesn’t work in this room therefore I will have to go back in the morning to shower in W2 where I had received an electric shock. They could not give me another room as half of the showers don’t work. Next morning I was messed about again as shower didn’t work in W2 either eventually they found me a room to have shower, the shower and room was dirty, smelly and unhygienic. I complained to the staff and was met with couldn’t careless attitude. They didn’t care about my bad experience as I could easily be electrocuted if I was not wearing rubber sole shoes. I was not even offered apology. I made a video of the broken switch and sent to Turban Adventure, as I understand it was shared with Anand@Satluje hotel management. As I further understand from Truban Adventure manager that hotel management had acknowledge the video but failed to acknowledge the risk to my life. They have not offered any apologies/refund let alone compensation for my worst experience of my life. This hotel is waiting for a fatality to happen unless management takes serious step. I normally don’t write negative reviews but this time it was health and safety risk hence I wanted to make our traveling community to be mind full and check it for themselves

Terrible experience because the area was covered in filth and had spiders and reptiles all over it. Bathrooms were so filthy that one hesitated before using the loo. When the owner heard about the problem, he yelled and immediately said, "This is what it is," adding that if you don't like the space, you may go but there won't be a refund. The food was even worse because he just serves basic fare like a local dhaba. I won't suggest anyone squander their money and holiday mood