Explore Other Travelers Reviews of Aurora Hotels

DoubleTree by Hilton Denver-Aurora
4.2/5113 Reviews
First let me say that I normally post very positive reviews but that is not the case this time. Also, I can only speak for the room we were in which was 413. The room was very clean and you could smell the sanitizer when we first walked in the room. It was not overpowering but you could smell it. My issues with this particular room were the bathroom. The lighting was extremely poor and it was not conducive to applying makeup. Also, the shower is not setup very user friendly. The door can swing in or out but it is positioned so that when you turn on the water to warm it up you have to step in and get blasted with cold water. Not something I cherish to have happen. At one point during our stay two out of three elevators were out of order. When we left there was still one elevator that was out of order and had been most of our stay. The front desk staff was not friendly and no one at the desk gave me a warm and fuzzy glad you are here feeling. The best of the staff is in the restaurant and the shuttle driver. Shout out to Kookie, Jessica, Fernando and Jason in the restaurant. They definitely know how to interact with the guests and make you feel welcomed. Austin the shuttle driver was friendly and courteous. I would love to give this hotel an excellent rating but in my humble opinion nothing except the restaurant and shuttle driver are worthy.

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