South End, Temple Gate, Redcliffe, House, Bristol, BS1 6PL, United KingdomView Hotel Details
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1 night
Holiday Inn Express Bristol City Centre Guest Reviews
4.4/5
Very Good
50 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.5
Cleanliness4.5
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All reviews(50)
Positive reviews(47)
Reviews with photos/video(10)
Clean and tidy(13)
Close to train station(13)
Convenient location(13)
Awesome rooms(12)
Easy to get around(12)
Awesome stay(11)
Great service(9)
Negative reviews(3)
Ness Lam
Twin Room
Checked in Aug 2024
Family
6 Reviews
4.7/5
Amazing
Posted on Sep 26, 2024
Practical design room, location very near Bristol train station, smiling welcome faces from receptionists.
Response from Property: Ness Lam, thanks for reviewing your recent stay. Thanks for the lovely feedback and we hope to see you again. All the best, Daniel - Hotel Operations Manager.
LVBC
Double Room
Checked in May 2024
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
Great central hotel with parking. Staff were extremely friendly. There was an issue with the lifts not working during my stay, so I was offered discount on my stay and complimentary drinks. Great customer service! I will definitely stay again.
Response from Property: Thanks for the review and feedback, LVBC We're pleased to read that you enjoyed your stay.Daniel - Hotel Operations Manager
Flo F
Twin Room
Checked in Sep 2024
Travel with friends
6 Reviews
4.2/5
Very Good
Posted on Oct 15, 2024
Staffs are very friendly, great location, recommend for short stay for 1-2 nights
Response from Property: Flo F, thanks for taking the time to leave a review. We're glad you felt the team were friendly and helpful. That's what we like to hear! It's lovely to see that our location was a highlight of your trip. Thanks for the recommendation and we hope to see you again. All the best, Daniel - Hotel Operations Manager.
Guest User
Twin Room
Checked in Jun 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
Nice Staff. Comfy beds. Tasty breakfast. Tea service, iron and hair dryer provided. Nice place to stay.
Response from Property: We're pleased to read that you enjoyed your stay!Daniel - Hotel Operations Manager
Wong Takaka
Twin Room
Checked in Mar 2024
Travel with friends
2 Reviews
4.2/5
Very Good
Posted on Apr 15, 2024
The room is fair but better not to choose the main road size as it will be more noisy
Response from Property: Thanks for the review and feedback, Wong Takaka.All the best,Daniel - Hotel Operations Manager
Guest User
Twin Room
Checked in Jul 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 14, 2023
It is our first time to live. Staff are helpful! Very nice hotel!
HisNameIsBen
Twin Room
Checked in Nov 2023
Couples
17 Reviews
4.0/5
Very Good
Posted on Dec 28, 2023
Whilst I can't fault the basics, we unfortunately had very loud guests on our floor, staying across multiple rooms, who were partying until 4am. Doors opening/closing, shouting, and laughing. When I went to reception to complain, it was down to just one young girl to go up and ask them to be quiet, which I feel is unfair on her (why no security?) £85 for one night, I really expect to be able to sleep at least.
Response from Property: Thank you for the review and feedback!We really appreciate it and apologise for the noisy neighbours! We'll look into this and find a way to counter issues such as this that may pop up.We hope to welcome you back again soon,All the best,Daniel - Hotel Operations Manager
Túlio Ferreira de Carvalho
Double Room with Single Sofa
Checked in Feb 2024
Business travelers
3 Reviews
4.5/5
Great
Posted on Mar 10, 2024
Right next to the railway station. Not far from some pubs and restaurants.
Response from Property: Thank you very much for your review of our hotel. We are glad to hear that you enjoyed your stay. This is the greatest pride of our employees, so your feedback is important to us. We look forward to your visit again
Daniel - Hotel Operations Manager
Victoriaaa
Double Room
Checked in Dec 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
The location of the hotel is good and the room is clean and tidy. really recommend
Response from Property: Thanks for the review and feedback!All the best,Daniel - Hotel Operations Manager
Guest User
Double Room
Checked in Jul 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
House cleaning is very great!!!
Response from Property: Thank you for the fantastic review!All the best,Daniel - Hotel Operations Manager
Adhar Jaiswal
Double Room
Checked in Jul 2023
Couples
1 Reviews
3.2/5
Posted on Aug 13, 2023
Air conditioner was not working properly. Also the water force was not proper in the bathroom. Upon asking to change the room, they said they do not have another room instead they offered 2 complimentary drinks as a compensation. We asked for a fan as AC was not working but it was not provided.
Anonymous User
Twin Room
Checked in Nov 2022
Family
23 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2022
It's close to the train station and there's a parking lot behind the building so it's a good location. The staff is friendly and The room is clean. We enjoyed the stay and would consider to stay with this hotel again.
Stella Moss
Double Room
Checked in May 2023
Family
20 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2023
Nice hotel in good location , very close from train station and 15 min walks to city centre
julie
Twin Room
Checked in Feb 2023
Family
1 Reviews
4.5/5
Great
Posted on Mar 19, 2023
Ideal location for city center. Parking right behind hotel rooms are basic but very comfortable
Breakfast was ok...not much variety, just bacon, sausages, beans and scrambled eggs.
Guest User
Double Room
Checked in May 2023
Family
7 Reviews
4.2/5
Very Good
Posted on Jun 13, 2023
Convenience. Clean and tidy. Stylish design. Decent breakfast.
Response from Property: Thanks for your fab review.We hope to see you again soon.Best wishes, Daniel - Hotel Operations Manager