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Dukes' Palace Brugge - by Dukes' Hotel Collection Guest Reviews
4.7/5
Amazing
130 Reviews
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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(130)
Positive reviews(29)
Reviews with photos/video(13)
Awesome stay(13)
Great service(7)
Great location(7)
Awesome rooms(6)
Delicious breakfast(5)
Negative reviews(1)
Guest User
Superior Room
Checked in Nov 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Dec 10, 2024
The hotel itself is stunning, and the staff couldn't be more welcoming and helpful. However, the room had a couple of minor issues. The shower head wouldn’t stay centered, causing water to spill onto the bathroom floor. Additionally, the hair dryer malfunctioned, turning on and off randomly. Since I was only staying one night, I didn’t request a room change, but it was inconvenient. Despite these issues, I would stay here again because the main hotel facilities and staff were excellent.
Guest User
Belfry Junior Suite With Private Terrace
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 21, 2024
Everything about the hotel is simply amazing!!!! Service is first class
Alberta
Pavilion Room
Checked in Jul 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
It's a beautiful hotel, right in the city center. The breakfast was very good, and the staff were friendly and welcoming. I would highly recommend this hotel.
Grace77
Pavilion Room
Checked in Jan 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2024
Great service and friendly staff! The hotel decor was grand with the gracious touches and tranquility of the 15th century palace!
Hui ling
Superior Room
Checked in Jun 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Oct 1, 2024
Super wonderful hotel, with nice garden view for their restaurant and good location
Susan
Superior Room
Checked in Dec 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jan 28, 2024
Second stay at the hotel.
The room wasn't quite as big as previous stays, but it was clean and had everything we needed.
The hotel itself is beautiful, great service and the breakfast is one of the best I have ever had at a hotel.
Of course it's not a cheap stay, but for a 5* it's very well priced and I will definitely be returning again.
The only thing I would comment, which is a very particular observation by me, is that tge complimentary toiletries are not branded. It would be nice to have L'occitane, Molton Brown or Elemis especially in a 5*.But as I say, a very lovely hotel and it won't be my last stay
Guest User
Superior Room
Checked in Dec 2023
Family
1 Reviews
4.5/5
Great
Posted on Jan 9, 2024
Excellent Stay, super nice accommodation and great restaurant
Very good hotel, medieval style, beautiful and tidy environment, clean and comfortable rooms, the best hotel in Bruges
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Chengse99
Superior Room
Checked in Jul 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Sep 10, 2024
Stayed for four nights and had a great time! The hotel is in the old town and has a great location. It takes a few minutes to get to the main street. Turn left at the main street entrance and there is a supermarket. It takes about ten minutes to walk to the Grand Place clock tower. The back garden is small and elegant. I sat down and ordered afternoon tea twice. The hotel waiters I met were of high quality and very enthusiastic, which is a plus for the hotel. I called a taxi three times at the front desk, and they all charged the meter price. There was a little problem with the sink in the bathroom on the first day of stay. It was very warm to put a card and a box of chocolates. The medieval city of Bruges and this castle hotel will be eternal and beautiful memories!
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6/17
kellyguodan
Superior Room
Checked in Jun 2024
Travel with friends
15 Reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
This is probably the best hotel in the city. It is quiet in a busy area and convenient to go anywhere on foot. The room is spacious and clean. I like it very much and will stay here next time. Highly recommended.
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6/9
Youya208
Superior Room
Checked in May 2024
Business travelers
140 Reviews
3.5/5
Posted on Jun 6, 2024
There is nothing to complain about the hotel. I was quite satisfied with my stay. The location is a few minutes walk to the big market and a little far to the river, but the city is not big, so it is acceptable to walk to the river. There is a big supermarket next to the hotel, where you can buy food, fruit, bread and milk, which are all very fresh. The only thing I don't like is the food in the hotel restaurant. The waffles I ordered were not very delicious.
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KKaichirourou
Superior Room
Checked in Oct 2024
Couples
40 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
The hotel is in a great location. The front desk was very friendly and upgraded the room. There was also chocolate for breakfast that you could cut yourself, which was very unique😍
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BingBing
Superior Room with City View
Checked in Mar 2024
Couples
18 Reviews
4.5/5
Great
Posted on May 14, 2024
The facilities are a bit old, but the city view room is very beautiful after opening the window.
The bathroom is very large with a bathtub and a separate shower room, which is rare.
There is plenty of hot water for bathing.
The breakfast is good with a variety of options.
It is very quiet in the morning and the room is well soundproofed.
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boshimao
Superior Room
Checked in Sep 2024
Family
17 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
Very pleasant surprise. The room is big. The facilities match the five-star. Clean. The hotel is very beautiful. The service is good. Recommended