Vienna (Guangzhou South Railway Station Hotel)

Vienna (Guangzhou South Railway Station Hotel) Reviews

Vienna (Guangzhou South Railway Station Hotel)

No. 283 West of Hanxi Avenue, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
Vienna (Guangzhou South Railway Station Hotel)
Vienna (Guangzhou South Railway Station Hotel)Vienna (Guangzhou South Railway Station Hotel)Vienna (Guangzhou South Railway Station Hotel)
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Vienna (Guangzhou South Railway Station Hotel) Guest Reviews

4.6/5
Very Good
1174 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1174)
Positive reviews(1117)
Reviews with photos/video(69)
Offers pick-up/drop-offs(209)
Convenient location(153)
Easy to get around(99)
Friendly front desk staff(97)
Large rooms(63)
Close to train station(55)
Perfect for business trips(29)
Delicious breakfast(15)
Negative reviews(57)
Guest User
Deluxe Double Room
Checked in Sep 2024
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2024
Accommodation is good and clean. It’s very convenient who needs to commute through Guangzhou South railway station.
Response from Property: Dear guests, thank you very much for your support of Vienna Hotel and your careful comments on the hotel. Our hotel is 1.2km away from Guangzhou South Station. There is a free pick-up service at the South Station, which is very convenient. Free parking is available during your stay! We will continue to work hard to create a better accommodation environment! Looking forward to seeing you again!
Guest User
Deluxe Room (2 beds)
Checked in Aug 2024
Couples
8 Reviews
4.5/5
Great
Posted on Oct 9, 2024
The location is within walking distance from the Guangzhou South Railway station. We like this very much. The surrounding of the hotel is quiet. Many of the eateries have not reopened after the pandemic. The hotel has no restaurant for breakfast, and this is inconvenient.
Response from Property: Dear guests, thank you very much for your support of Vienna Hotel and your careful comments on the hotel. Our hotel is 1.2km away from Guangzhou South Station. There is a free pick-up service at the South Station, which is very convenient. Free parking is available during your stay! We will continue to work hard to create a better accommodation environment! Looking forward to seeing you again!
ANITAWILLIAMS
Standard Room (2 beds)
Checked in Apr 2024
Family
2 Reviews
2.5/5
Posted on May 4, 2024
The reason most people want to stay here is to be close to Guangzhou South Train Station. But it’s Not within walking distance (with luggage) of Gz S train station because of all the construction blocking roads- you have to walk the long way 30-40 mins. Y17 Didi to hotel. Hotel does offer a free shuttle from hotel TO Gz S station. Basic overnight hotel. Expensive during high demand holidays. Nice receptionist speaks English.
Response from Property: Dear guests, we are very sorry that we did not bring you a satisfactory stay experience! The hotel is 1.2km away from Guangzhou South Station. There is a free pick-up service to the South Station. If you need it, you can call the hotel front desk. Free parking is available during your stay! We will continue to work hard to create a better accommodation environment! Looking forward to seeing you again~
Thomas
Standard Room (2 beds)
Checked in Mar 2024
Solo travelers
7 Reviews
4.0/5
Very Good
Posted on Jul 8, 2024
A good place to stay if the principle requirement is proximity to Guangzhou South Railway Station. As my plan involved travel by train to nearby areas this seemed like a good place to stay. The hotel provides an hourly shuttle bus to the station but I have no idea where to find it if arriving at the station. The hotel is so close that walking might be practical but I could find no exit from the station so had to take a taxi. Some nice affordable places to eat downstairs but nowhere is there a laundry to be found. Helpful staff but no English spoken (and none expected as this is not a tourist hotel). Everything in the room was satisfactory and a window could be opened.
Response from Property: Dear distinguished guest, thank you very much for your support of Vienna Hotel and your thoughtful review of the hotel. Our hotel is 1.2km away from Guangzhou South Railway Station. There is a free pick-up and drop-off service from Guangzhou South Railway Station, which is very convenient for traveling. Free parking during your stay! We will continue to work hard to create a better accommodation environment! Looking forward to your visit again~
LuenDa
Standard Double Room
Checked in Jul 2024
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Aug 18, 2024
Nice hotel. The room is clean and good for rest.
Response from Property: 尊敬的賓客,非常感謝您對維也納酒店的支持以及這麼用心的給予酒店點評,本酒店距離廣州南站1.2km,有免費接送南站服務出行十分方便,住宿期間免費停車哦!我們會繼續努力,營造更好的住宿環境!期待您的再次光臨~
Alexander Apazidi
TRIPLE DELUXE
Checked in Nov 2023
Family
2 Reviews
2.7/5
Posted on Dec 30, 2023
We had family room, which was very basic. Hotel itself is not accessible from Guangzhou South Station by walking, so you have to to take either taxi or bus. Also, our reservation was not found by reception, so we had to spend 40 minutes in hotel lobby and also chatting with trip.com support, who did a great jib and finally helped us
Response from Property: We apologize fo any inconvenience by this caused of reservation issue, we will continue to do our best to be satisfied with you! Thanks for your kindly advice,,We provide free shuttle bus service between hotel of the South Railway Station, if any necessary pls call the reception or General Manager for help as well!
Guest User
TRIPLE DELUXE
Checked in Nov 2023
Travel with friends
5 Reviews
3.5/5
Posted on Dec 25, 2023
All factors are generally average, to be honest. For the price and location, there is really nothing to complain. Hotel offers shuttle pick up service from station which is shared with other hotels. Just head to 2nd floor of the east door exit. We called the hotel in advance to inform we are taking the shuttle but the driver did not seem to register us. That however did not stop us from getting on the shuttle van (a tight 17 seater) when it arrived. Just 4 other points stand out: The Good - The bed and pillow are really really comfortable. Travelled with 3 friends and all is us highly praised the comfortable beds. The Bad - There was a strong cigarette smell in toilet when the ventilator was on. - The was a couple of small cockroaches in our room. - There were loud rumbling motor sound coming from aircon when it is on that comes on intermediately that would definitely disturb light sleepers. One of my friend was seriously worried that it might explode.
Response from Property: Dear guest, we are very sorry that we did not give you a very satisfactory stay experience! Xiaowei will strengthen the improvement of facilities and services in all aspects of the hotel. If you have any questions, you can give us feedback as soon as possible and we will help you coordinate and deal with it! I wish you a happy life and all the best!
Li Sin
TRIPLE DELUXE
Checked in Nov 2023
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2023
Very near to train station and provide shuttle service. Fuss free. The porridge shop below is yummy!
Response from Property: Dear guest, thank you very much for your support of Vienna Hotel and your thoughtful review of the hotel. Our hotel is 1.2km away from Guangzhou South Railway Station. There is a free pick-up and drop-off service from Guangzhou South Railway Station, which is very convenient for traveling. Free parking during your stay! We will continue to work hard to create a better accommodation environment! welcome next time! I wish you health and happiness
DennyWong
Standard Double Room
Checked in Aug 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
Very good! Come back for sure.
Response from Property: 尊敬的賓客,非常感謝您對維也納酒店的支持以及這麼用心的給予酒店點評,本酒店距離廣州南站1.2km,有免費接送南站服務出行十分方便,住宿期間免費停車哦!我們會繼續努力,營造更好的住宿環境!期待您的再次光臨~
Guest User
Standard Room (2 beds)
Checked in Oct 2023
Couples
9 Reviews
2.7/5
Posted on Nov 3, 2023
We chose this hotel for its location near the Guangzhou West station, without knowing this station is huge and walking to the hotel wasn't as easy. After walking around for the right exit, we eventually took a taxi. Our non- smoking room, had remnants of smoke pollutants (there was an ashtray at the side table), which was an issue for me due to my allergies. The front desk team was helpful and responded quickly to adjusting air conditioning in the room. They don't have an air purifier to help with the pollutants issue.
Response from Property: Dear guest: Hello! I am very sorry for not bringing you a satisfactory experience! Xiao Wei will strengthen the staff to do room hygiene training, improve the details of control management, and do a good job of window ventilation and odor removal. If you have any questions, you can contact the front desk, we will try our best to solve it! I wish you a happy life and all the best!
Guest User
Double Loft
Checked in Oct 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
设施:ok 卫生:ok 环境:OK 服务:ok
Response from Property: 尊敬的賓客,非常感謝您對維也納酒店的支持以及這麼用心的給予酒店點評,本酒店距離廣州南站1.2km,有免費接送南站服務出行十分方便,住宿期間免費停車哦!我們會繼續努力,營造更好的住宿環境!期待您的再次光臨!
Khiew
Standard Double Room
Checked in Dec 2023
Business travelers
69 Reviews
5.0/5
Outstanding
Posted on Feb 1, 2024
good location for stay, friendly staff and good servicing
Response from Property: Dear guests, hello! Thank you for staying at Vienna Hotel Guangzhou South High Speed ​​Railway Station and leaving your valuable review! The hotel is regularly disinfected and equipped with masks and hand sanitizer for you. I hope you can have a safe stay! We will continue to work hard to provide you with better services and a comfortable environment! I wish you a happy life and look forward to your visit again!
Kiah In
Standard Room (2 beds)
Checked in Aug 2023
Couples
5 Reviews
3.2/5
Posted on Sep 3, 2023
05 minutes from Guangzhou South high speed rail .. and hotel bus provide free transport but must reserve seats. Next to the hotel are some eateries which provide very reasonable breakfast.. at less than 20 RMB per head.. al
Response from Property: Dear guests: Hello! Thank you for staying at the Vienna Hotel Guangzhou South High-Speed Railway Station and making your valuable comments! The hotel has regular disinfection, and is also equipped with masks and hand sanitizer. We will continue to strive to provide you with better service and a comfortable environment! I wish you a happy life and look forward to your visit again!
Anonymous User
Standard Double Room
Checked in Dec 2022
Couples
32 Reviews
4.2/5
Very Good
Posted on Jan 24, 2023
Convenient location close to the station. Free shuttle to catch your train on time. Nice staff with some English speakers. If you’re lucky you can have a nice view on the Radisson tower and the train station. Perfect spot to watch CNY fireworks. Small convenience store at the ground floor.
Response from Property: Dear guests: hello! Thank you for staying at Vienna Hotel Guangzhou South High-speed Railway Station Branch. The hotel is 1.2km away from Guangzhou South Railway Station. There is a free pick-up service to the South Railway Station. It is very convenient to travel. Free parking during the stay! We will continue to work hard to create a better accommodation environment! welcome next time! I wish you health and happiness!
Melbies
Standard Double Room
Checked in Dec 2022
Couples
37 Reviews
4.5/5
Great
Posted on Jan 11, 2023
The location is good, it’s near the railway station and provides free shuttle service to and from the railway station. That’s the best part about staying here. There’s not much else around. But there are a lot of food delivery options. The price is fair. The rooms are large and comfortable. Service is fine. WiFi works well. Shower is very hot and good pressure. Check in/out was quick and simple. The overall stay is good and I will always choose this hotel when I need to catch an early morning train.
Response from Property: Dear guests: hello! Thank you for staying at Vienna Hotel Guangzhou South High-speed Railway Station. The hotel is 1.2km away from Guangzhou South Railway Station. There is a free shuttle service to the South Railway Station. It is very convenient to travel. Free parking during the stay! We will continue to work hard to create a better accommodation environment! welcome next time! I wish you health and happiness!
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