Shangri-La Hotel Hohhot

Shangri-La Hotel Hohhot Reviews

Shangri-La Hotel Hohhot

No. 5 South Xinlinguole Road, Huimin District, Hohhot, Inner Mongolia, 010020, ChinaView Hotel Details
Shangri-La Hotel Hohhot
Shangri-La Hotel HohhotShangri-La Hotel HohhotShangri-La Hotel Hohhot
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Shangri-La Hotel Hohhot Guest Reviews

4.7/5
Outstanding
2808 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2808)
Positive reviews(2754)
Reviews with photos/video(487)
Friendly front desk staff(163)
Delicious breakfast(155)
Located downtown(50)
Luxurious(41)
Great swimming pool(29)
Concierge services available(19)
Excellent afternoon tea(13)
Negative reviews(54)
Aldo
Horizon Club King Room
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 17, 2024
Excellent hotel with covenient location in Hohhot, nearby tour spots and walking distance from big malls. Food is excellent and the rooms are very comfortable
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our comfortable facilities and convenient location. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Anu
Deluxe King Room
Checked in Oct 2024
Business travelers
14 Reviews
2.5/5
Posted on Dec 4, 2024
Stayed at the Shangri-La Hotel during a transfer flight. The room's facilities are very outdated and in need of renovation. Not recommend it for business travelers. Additionally, some hotels in China require a 2000 CNY deposit without prior notice, which should be stated on booking websites.
Response from Property: Dear Valued Guest, thank you for your stay with us recently, and shared the review of our property. Shangri-La is striving to deliver the most comfortable and memorable experience for our guests. And your comments have been noted and addressed to the related department head for their immediate action, and we look forward to exceeding your expectations during your next stay with us. Yours sincerely, Hotel Management, Shangri-La Huhhot
Guest User
Horizon Club Twin Room
Checked in May 2024
Business travelers
35 Reviews
4.0/5
Very Good
Posted on Jul 18, 2024
It is always nice to stay in shangri la. Walking distance to shopping malls and park.
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our comfortable facilities and convenient location. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Mehraj u din shalla
Deluxe King Room
Checked in Apr 2024
Other
10 Reviews
2.0/5
Posted on May 6, 2024
Honestly hotel is so dam , looks is best but I was expecting something luxurious but it’s not at all! It’s very normal hotel ! Don’t expect much about this hotel
Response from Property: Dear valued guest, thank you for your stay with us recently, and shared the review of our property. Shangri-La is striving to deliver the most comfortable and memorable experience for our guests. It's a pity to hear that your experience was not so good. We are looking forward to hearing from you for more details sharing with us for our improvement to exceed your expectations during your next stay with us. Yours sincerely, Hotel Management, Shangri-La Huhhot
Ganbat
Deluxe King Room
Checked in Sep 2024
Family
1 Reviews
4.2/5
Very Good
Posted on Nov 4, 2024
Overall experience is good. Recepction, luggage pick up red clothing men’s were an average service they didn’t know English. So there were problems for communication.
Response from Property: Dear guest, thank you very much for your kind comments. Your feedback on staff's poor English skills have been addressed to related dept. for further improvement. We are committed to providing Shangri-La hospitality and comfortable facilities to each of our guests, leaving you a memorable stay experience next time. Looking forward to serving you again in the near future. Management of Shangri-La Huhhot
Munkhbayar Gongor
Deluxe Twin Room
Checked in Jul 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Nov 26, 2024
Very good
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Guest User
Horizon Club Twin Room
Checked in Mar 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Apr 24, 2024
Hotel is very grand, spacious rooms with a great view of the city
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our facilities. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Lawrence45
Super Wings Family Room
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
The facilities is nice. Location is good. Service is good. We enjoy our stay there
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Min
Deluxe Twin Room
Checked in Jun 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
Hotel is in very central location and very close to the tourism hot spots, very convenient. Although the hotel is rather old, all facilities are functional and still at the highest standard, a large gym with wide range of equipments and a large yoga studio. I didn't use the poole but it looks very nice. Front desk manager Carrie Guo was very helpful. I had an evening flight and she helped me extend my stay to 3PM with no problem. Breakfast is pretty good, many options to choose from. The local cuisines include Mongolian milk tea, steamed "Shaomai"& Mongolian cheese sticks etc. Very nice! There are also free of charge Mongolian traditional dresses to try on and use for photographies, a bonus point for me! I would definitely recommend it to other fellow travellers.
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality and unique grassland culture experiences. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Guest User
Deluxe Twin Room
Checked in Aug 2023
Business travelers
1 Reviews
3.5/5
Posted on Sep 23, 2023
Staff can not speak english, that was difficult
Response from Property: Dear valued guest, thank you for your feedback. It's a pity to learn of your experience on the poor English of our staff. We will in our continuous efforts to improve and bring our standards to a high level. We do hope that we will be able to welcome you back very soon. Sincerely, Hotel Management, Shangri-La Huhhot
Guest User
Deluxe King Room
Checked in Mar 2024
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
The best in Inner Mongolia. All the staffs can speak english.
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Guest User
Deluxe Twin Room
Checked in Apr 2023
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on May 6, 2023
I loved your service and comfort it really good. I stayed with my kids and pool playground it was great. The pool and sauna was so clean. The room cleaning was excellent and it gave us so much comfort. I want to say thanks for 2 women from room service that came in may 3rd. lt was really nice for staying in your hotel.
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Philipicus23
Deluxe City-view Room
Checked in May 2023
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Jun 24, 2023
Professional stuff. Comfortable and tidy rooms. Great location.
Response from Property: We are pleased to learn of your enjoyable stay with us and it was indeed our pleasure to take care of you. Your most cordial comments on our hospitality and facilities will be shared with our colleagues. We look forward to welcoming you back to the Shangri-La Huhhot in the near future.Hotel Management
Nero’s
Deluxe City-view Room
Checked in Dec 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2024
Service very good, recommended come back again , really good city view!
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Guest User
Executive Suite King
Checked in Mar 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 11, 2024
Anna is really helpful with local information.
Response from Property: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
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