IntercityHotel Ingolstadt Reviews

Hotel is fine for the price. Only issue is the train track right by our window is not unbearably loud but noticeable. Reception staff is good.

Very close to the train and bus station with little noise from the outside. The rooms are comfortable and clean and they give you a free sparkling water.

The room is very clean, the bathroom is clean, and the equipment is complete.

This hotel is a chain brand, and it is comfortable to stay in. The hotel is less than 200 meters away from the train station, and there is a bus stop outside, which is very convenient to go to the city of Ingolstadt. It only takes more than 20 minutes to walk there.

Living in the train station, a bit noisy

Close to the train station, convenient for travel

High cost performance, multiple stays

Excellent location, excellent service Sanitation: good Environment: quiet

Room facilities are slightly less

Good service, very clean

The hotel service is very good, the room is clean and the breakfast is rich.

It seems incredible that having the agency booked the room in advanced and already paid, when I arrive close to midnight they guy in the reception tells me with a Smile "I have bad news for you... we are over booked". At the beggining I thought it was a JOKE but no. I'm travelling everyweek to ingolstadt and normally always stay in other hotels and this had never happened. To Top it all, they wanted me to pay for the room in the other hotel (which they got on the moment by calling to other hotels... not in advance knowing that this would hapen) that they would refund the agency (which I said not) and then showed me a picture of the other Hotel and said "ok its here". I had to argue so that they paid the taxi to get me there and not knowing that I understand German, the Guy started discussing with the taxi driver becasue 9 Euros was too much for them to pay. Finally they told me ok just go and we will take care of the taxi but imagine what happened when I arrive to the other hotel... the taxi driver told me that they didn't agree on nothing so I had to pay it myslef as clearly from what I heard the Taxi driver didn't have any fault. Its terrible that they overbook an already paid room but even worse that they do not inform in advance or take care of everything in advance... basically they overbook the rooms and hope for a no show and when problems arrive they try to solve it whith an ounce of respect for the customer. p.s. And to reeinforce this... they guy says... we have to customers arriving in the morning and they also don't have bedrom.... as an excuse not to find a solution in the hotel for me... Its a shame that things like this still happen nowadays.

Clean and tidy hotel. Soundproof rooms great, due to station next door. Excellent breakfast although a little expensive Location is ok for transport, trains, buses, taxis... not in the town centre. Staff were happy to provide extra pillows.

Stayed for three nights as part of a business trip. The location right next to a bus and train station is convenient for getting in and out, but far away from any decent nightlife or eats. In my room, I was treated to stained towels and a very stiff bed with a single sad pillow. Despite leaving the dirty towel on the floor as instructed the room was never serviced during my stay and the towel was never replaced. There was a breakfast buffet of decent quality but basic filter coffee wasn't available. There is no hotel bar and the vending machine was out of order. Toilets on the reception floor were closed, allegedly because of the pandemic, but perhaps more likely to avoid their abuse by the roaming drunk who strayed into the reception late at night, bothering us to buy them beers. There was no visible security staff on hand and the situation did not feel safe. I will stay at a different hotel next time.