4, Yeondong 12-gil, Jeju, Jeju Province, 63133, South KoreaView Hotel Details
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Hotel Alice and Trunk Guest Reviews
4.3/5
Very Good
311 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(311)
Positive reviews(287)
Reviews with photos/video(69)
Easy to get around(28)
Convenient for shopping(27)
Great value for money(19)
Close to airport(17)
Convenient parking(16)
Comfortable bed(15)
Friendly front desk staff(12)
Strange smell in room(9)
Negative reviews(24)
Guest User
Standard Double Room
Checked in Dec 2024
Travel with friends
46 Reviews
3.7/5
Posted on Dec 12, 2024
Good hotel. Basic but. If you want more water, you need to pay. If you want chopsticks for eat. They don't have. Not really helpfull
Response from Property: Thank you for visiting our hotel. Thank you for your valuable review and we will share it with the people in charge so that we can be more careful to provide better service. Next time, we will try to provide more satisfactory service. Thanks!
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Mad_Vlad
Standard Double Room with Bathtub
Checked in Oct 2024
Couples
5 Reviews
4.5/5
Great
Posted on Oct 8, 2024
Location is Amazing, everething is a walk or a bus away! Highly recommend staying here. Rooftop bar is a fun place to go for a beer and chat with locals, they do speak some simple English.
Too bad the hotel was booked for the secons half of our stay, staying there for a whole week would have been Amazing. So many good restaurants near by (5-10 min walk). The food street is ok but it go further and explore nearby places too!
EVERY DAY I would go to this onion kimchi soup place near by, no idea how its called, its not on the map you wont find it, but so glad i found it near the hotel! its on 1st floor, only locals go there, youll thank me later!
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6/13
Response from Property: Thank you for visiting our hotel. Thank you for sharing your valuable reviews and pictures of your trip. We hope you had a great trip to Jeju, and we will be waiting for you to visit again next time if you have a chance. Until then, we hope you have a good and healthy day. Thanks
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Wendy Liow
Standard Twin Room
Checked in Oct 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Spacious & clean room, reception speak English ❤️
Friendly
Response from Property: Thank you for visiting our hotel, and thank you for your precious photos and reviews. We will always do our best to have a pleasant stay with us. Have a nice day today! Thanks
Sun ong
Standard Twin Room
Checked in Nov 2024
Couples
50 Reviews
4.7/5
Amazing
Posted on Nov 15, 2024
Only 1 problem no hot water , All is good
Response from Property: Hello, thank you for using our hotel. Thank you for your valuable comments. If you have any inconvenience during your stay, please tell the front desk so that we can provide services quickly. Thank you.
OYUNGEREL GANKHUYAG
Standard Double Room
Checked in Oct 2024
Travel with friends
5 Reviews
4.2/5
Very Good
Posted on Oct 12, 2024
comfortable, cozy, delicious wine, the best location
Response from Property: Thank you for visiting our hotel. Thank you for your valuable review, and we will always do our best to stay comfortable with us. Thanks
Guest User
Standard Twin Room
Checked in Feb 2024
Travel with friends
7 Reviews
3.5/5
Posted on Feb 26, 2024
Location is fine, walking distance to some shopping areas. 20 min cab to dongmun market.
Not too far from airport too.
Opposite hotel there is 24H hypermarket, 7-11 walking distance too.
Hotel room floor not very clean, friends’ bring own towels and housekeeping took all without checking. Not able to find back.
Only 2 staffs are friendly, the rest are not friendly, surprisingly with this level of hospitality at mature tourist place like Jeju
Response from Property: Thank you for visiting our hotel and thank you for your valuable review. We will try to provide satisfactory service by delivering what you told us to the department in charge. Thanks
Yip Phea
Standard Twin Room
Checked in Oct 2023
Family
5 Reviews
4.7/5
Amazing
Posted on Nov 1, 2023
overall is good but not very near to the food street but consider okay. The toilet sink is stuck..
Response from Property: Thank you for visiting our hotel. Please note that you can respond quickly if you contact the front desk for any inconvenience during your stay. Thanks!
LimCindy
Standard Twin Room
Checked in Apr 2023
Travel with friends
7 Reviews
4.0/5
Very Good
Posted on Apr 25, 2023
Hotel is cosy and bed is comfortable. Just like what you see in description. still in pretty good shape!
Some hotel image was taken years ago....but Alice and trunk are pretty true to image ....
The floor are not carpeted, which i like...
Water pressure is good for shower, Spa like shampoo and body wash smells great.
There is a 24Hr supermarket right next to the hotel.
A roof top bar for chilling out....
cafe and eatery not far away, 5 min away around the hotel
Have great open parking lot provided by the hotel.
Will stay again if visit Jeju staying and staying in city new town area.
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Response from Property: Thank you for visiting our hotel. Your meticulous review will help others a lot. We will do our best to help our guests stay comfortably at any time. We will look forward to seeing you again next time. Thank you.
Hipearllee
Standard Double Room with Bathtub
Checked in Mar 2023
Couples
25 Reviews
5.0/5
Outstanding
Posted on Apr 5, 2023
Nice room, very clean, good location. Near everywhere. Very recommended
Response from Property: Thank you for visiting our hotel.Thank you for your photo reviews and recommendations, and we will always do our best to provide great service. Have a nice day today! Thanks!~
Rene
Standard Double Room
Checked in Jul 2023
Solo travelers
9 Reviews
2.0/5
Posted on Jul 26, 2023
Front desk guys were unfriendly and not helpful. Every time we walked passed the lobby, they were on their phones (both shifts). Room has an interesting plastic/rubbery mat as floor covering. Towels were smelly. The only thing was good was that bed was comfortable but woke up the next day with bumps all over body and face. Looks like bites by ticks or bed bugs. Will not return.
Response from Property: We're apology for we couldn't make a good impression during your stay first. I'll share what you told us with the people in charge and ask them to check and improve it. Please note that if there is any inconvenience during your stay, you can respond quickly if you contact the front desk. Thanks
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1537hihihi
Hollywood Double Room, Bathtub
Checked in Jul 2023
Couples
72 Reviews
4.0/5
Very Good
Posted on Jul 11, 2023
Nice location, near the airport, just few minutes to go airport by taxi. The staff is nice, helping us arrange taxi to airport.
Response from Property: Thank you for visiting our hotel. Our hotel is located in the center of Yeondong, Jeju City, so it has excellent proximity to Jeju Airport and restaurants. We'll do our best to always make your pleasant stay. Thank you.
Anonymous User
Standard Double Room
Checked in Dec 2022
Couples
13 Reviews
3.5/5
Posted on Feb 11, 2023
our flight got delayed and we stayed there for an additional 3 nights. the second time we stayed, the room was better!! so i guess it rly depends on your luck 🤔
Response from Property: Thank you for visiting our hotel.If you feel uncomfortable or have any requests during your stay, please contact the front desk.Thanks!
Guest User
Standard Double Room
Checked in Jun 2023
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Jun 20, 2023
Very clean, quiet. Convenient (a supermarket and a few convenience stores, bus stations downstairs). Would have been better if the hotel were more welcoming, but they provided assistance when we needed it such as helping with calling a taxi.
很干净,安静,地理位置很方便,楼下就是超市几个便利店和巴士站。唯一遗憾的是服务人员不是很热情,但需要他们帮忙叫车会爽快答应。
Response from Property: Thank you for visiting our hotel. Thank you for your valuable opinion, and we will deliver the part you mentioned to the department in charge so that we can pay more attention to providing better service. Thank you.
Mewie
Standard Double Room
Checked in May 2023
Family
7 Reviews
4.0/5
Very Good
Posted on Jul 6, 2023
Simple fuss free hotel. Affordable and value for money. Nice that the hotel provided disposable cups. Free parking. Overall I enjoyed my stay.
Response from Property: Thank you for visiting our hotel. We hope you had a great trip to Jeju, and we will be waiting for you to visit again next time if I have a chance. Thank you.
Jaeha, Hwang
Standard Double Room
Checked in May 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on May 29, 2024
Almost great condition.
Response from Property: Thanks for visiting our hotel. We're always do our best to better service. Hope to see you again. Thanks