International traveler2
October 13, 2024
I was very disaprpointed with this hotel. It was not as advertised. It is listed as a five star hotel but it is run as a three star hotel. They claim to be an international hotel and spa with hot springs. But this is not true. Breakfast lacked essential: no coffee, tea, fruit juice, very limited fresh fruit- no orange apples, bananas, pineapple, papaya, mangos etc. They advertised as a hot spring but there is no hot spring. The hot tub area is closed. The water in the hot tub was not chlorinated and was not fresh water fed. Front desk was unable to give much useful advice about local attractions. There was black mold on the bathroom appliances. There was no spa.