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Latest Reviews for the Best Brussels Hotels
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4.5/5
Excellent
GGuest UserExcellent quite location, but still very close to everything in town! Great and quite extensive breakfast spread every morning and a very helpful and welcoming staff! Loved everything about this stay, and hope to return someday soon!!!
DDanapalIt was a very good stay at the hotel. Very conveniently located next to the central railway station. Just walk into the hotel from the train station. Rooms were excellent and spacious. Staff were friendly and the breakfast was excellent. Great selection of food and worth the money paid. Overall it was a very pleasant stay and we will definitely book the same hotel if we happen to visit Brussels again.
GGuest UserGood location, near to Brussels Central train station and grand place. Many eatery too. The downside is that the rooms are not sound proof, got waken up early in the morning with all loud noises when the staff is doing the cleaning of rooms nearby.
GGuest UserStayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.
EEMWhen we enter the room, there’s a terrible smell like “old” or not cleaned well, The shower curtain was broken, there was a strange door (which we dont know going where in the room), the aircon is TERRIBLE! Not working well, and the door from the hallway is very hard to open. We had a very bad stay in this hotel.
GGuest UserI booked this hotel at the last minute for a short trip to Brussels for an event.I arrived at night time so it took a while to get my bearings from De Bruckere metro station. I arrived tired and hungry so once I checked in,I got a quick shower to freshen up. Booked a single room (bed was slightly bigger than a single). Okay size for the time I was there. It had a patio door so could go outside if you smoke. Bathroom small but for what I needed perfect. There was even a hairdryer which was needed as my trousers had been washed before ai left home and were a bit damp and also for drying hair on the Sunday morning. A safe was in the room and a colour TV with a desk and chair. Foodwise,the information in the hotel booklet in the room needs to be updated as it stated breakfast was on the 7th floor. It wasn't it was on the ground floor then you had to go down a couple of lots of stairs so bear this in mind if wanting to eat breakfast in the hotel especially if disabled or you have mobility issues.Breakfast was scrambled egg,bacon,mushrooms,baked beans if you wanted a hot option. There was also a waffle machine,toast,cereals,yogurt,fruit and pastries with water,fruit juice and two hot drinks makers for tea,coggee and hot chocolate. Food was ok for setting me up for the rest of the day. There are lots of bars and restaurants nearby selling a variety of different cuisines however the friterie a few doors up seemed to always be busy. Location wise about 6 minutes walk to the Grand Place and about 8-10 minutes to the Mannequin Pis. In the other direction about the same to the Place de Monnaie which has lots of shops like Uniqlo,Foot Locket,Primark,Decathlon etc. There is a Dunkin Donuts however there is only seating on the upstairs level and there is no lift. Found using the Beurs metro either no 4 or 10 useful for if getting the Eurostar from Brussels. Staff helpful as was able to leave my bags in the left luggage room whilst sightseeing on last day and helped with directions to get to South-Midi station. Only complaints if you can call them that are,lack of kettle in room for making a tea or coffee (much needed after a long journey),decoration in room needs a refresh as paint work chipped and looks like it has seen better days same with corridors away from hotel lobby.
GGuest UserWe stayed in an apartment for 4 people for 2 days. The room is not big but functional for 4 people. We didn’t use small kitchen area as there wasn’t enough space if we opened the sofa bed. Overall the room is clean, but a bit old for the furnitures and facilities. The toilet is a bit small too. But it’s in a good location, walkable distance to everywhere e.g. just 12min walk to the Grand-Place.
GGuest UserThe staffs are friendly for non-native French speakers. There is also clean in-room kitchenware available. However, you’ll need to pull the door heavily to make sure the automatic lock works.
GGuest UserThe overall stay was good with very warm welcome and tourist advice from the front desk staff (Martina) and the welcome drink corner.
However, there are a few things that we wish the hotel could improve. First, the shower area is highly slippery. Thought the floor material for the shower area is not right for that purpose.
Second, when we checked out, we asked the front desk staff (new ones that we haven’t met before) to help call a taxi for our family to the train station. The staff said the taxi should arrive in 20 min. After waiting for 20min, passing the time when the taxi should have arrived, we asked the staff to check the status of the taxi. Then the staff told us that the taxi would not come and there was no commitment from the taxi driver to take the order and advised us to call Uber by ourselves. We were astonished and disappointed as they should have told us earlier about the unreliability of calling a taxi. As the Uber required another 15min of wait, to make sure we could catch the train, we walked with our kids and heavy luggage all the way to the train station in a rainy and windy day!
JJoe the world citizenThe hotel is located just across from the train station Brussels Midi. The price is affordable. However, some of the staffs were not helpful, while others were. For examples: (1) I was next in line for check in but nobody helped me for 15 mins and when finally a staff asked me what I needed and then told me that the hotel was fully booked and the check-in was only available after 3 pm without checking their computer. But, I saw guests after me were all checked in (before 3 pm). So, I asked another staff if it was possible to check in earlier, and the answer was yes. How could they give different info? (2) I asked some ice cubes because my friend sprained his ankle, and she was very helpful and gave me a bag of ice cubes.
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