Hotels near Ambassador Mall, Jakarta
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Latest Reviews for Jakarta hotels
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4.7/5
Outstanding
GGuest UserOutstanding and beautiful hotel - well organized and attentive staff. Easily comparable to top end hotels I have stayed at in Dubai and elsewhere. Food is excellent - room service is prompt and offers a wide choice from all available restaurants. Indonesia Plaza next door was hugely helpful and convenient.
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4.6/5
Outstanding
CCatherineLocation wise has few distance to SCBD.
Food for breakfast is very good.
Massage is very good for me.
Overall this hotel is recommendable.
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4.6/5
Outstanding
GGuest UserService was really good and the rooms were spacious comfortable. Location is also good with easy access to the old town. I have to say the breakfast is top notch and the main reason why I enjoyed my stay. Staff were extremely helpful and friendly throughout our one week stay. Will definitely recommend others to stay here in future.
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Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel
Mangga Dua, West Jakarta
Price per night from: USD 42
4.5/5
Excellent
RraopGive them a few weeks to settle down before going. They're not ready yet.
This is my first time trying Pan Pacific, and it was a terrible experience.
I have always been a fan of Pan Pacific and Parkroyal hotels. In fact, a few days ago, I was at Parkroyal Kuala Lumpur, and the experience was awesome. But at this Pan Pacific, the service was terribly slow. I asked a simple question about their food, but they only returned my call after two hours! Luckily, Plaza Indonesia is nearby, so I could book some food.
The food at the club is for those who are tired of 'Indonesia.' It's too westernized. There should be more options.
As for the room, I am deeply disappointed as their TV couldn't connect with my phone, so there wasn't much entertainment. I called twice to ask, but they were unsure about it and didn't bother to come to the room to check. I went down to the counter and told them I was going out and wanted the TV fixed when I returned. Unfortunately, it was still the same. I ended up watching from my iPad. Even the radio/speaker wasn't working.
Additionally, I was promised a free gift but couldn't figure out what it was.
Then again, they just opened, so I can't blame them entirely. I just think they're not ready yet for customers.
To be fair, some areas they did well:
- The shower experience was really good.
- I requested a birthday setup, and they were able to cater with banners and a cake, nicely presented.
- Club facilities such as gym, swimming and steam room were great as well
I wanted to return to Pan Pacific tomorrow but had to cancel the plan. I hope Parkroyal Service Suites will be better tomorrow.
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4.4/5
Excellent
GGuest UserService was top-notch! From concierge to housekeeping, every service point was exceptional! Commendable mention goes to Arsyad from Front Desk who assisted us at every turn... From helping us sort out an area to meet our Local team to helping us with our odd requests... He did it all with a smile and made us feel welcome and safe with his warm personality... The 17th floor Housekeeping from May 28 to June 2nd was also incredibly attentive... My room was always how I wanted it without my need to inform them... Property itself is clean, well-maintained, and they were careful with the sanitising as we exit the pandemic... Unfortunately it misses on 5 star as there was no room service available for when we were hungry and weren't wanting to Grab food... Otherwise it is truly hard to fault this property... Keep up the 5* service!
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4.2/5
Very Good
GGuest UserWe visited this hotel 2 weeks ago, receptionist greeted us with smile, booking process only need several minutes, there is comfortable lobby for waiting and very wide pool. We booked suite room because its the biggest room for us to take maternity photo and there is bathup with nice night city view. BBQ night dinner taste was awesome with butter rice, various fresh fish, sirloin corner, salad bar and lot of desserts. Breakfast taste is good and mostly indonesia traditional food, you should try their porridge. Dental kit using great quality with branded toothpaste. Checkout process very fast and after that we go to pasar baru with 3 minutes walk. Special thanks for receptionist staff and restaurant staff for your friendly services. We definitely will be back if there is chance.
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4.2/5
Very Good
FFeliceStayed here for a friend wedding. Booking through Trip.com.
Overall, room was nice but too DARK! no good spot for make up since its too dark. lighting very in need of improvement. Daytime light was okay since the room is surrounded by window, but at night, Junior suite room barely have any lights (only 2 hanging yellow dime light and the ceiling light above the window curtain.. imagine how dime is the room).
Unfortunately, just after check in, found a small cockroach in the bathroom. went hidden after calling Housekeeping, but it was not dead. Pest control could be improved.
For a four star hotel and higher category room type, i believe amenities could be improved. as the soap & shampoo provided was uncomparable below standard of other 4 star property like ascott / marriott, since they're using small tube of soap and shampoo. maybe they're cutting the cost there.
breakfast overall was good. many variety of food from Indonesian - Asian - International. But eggs station could be improved, as during rush hour, the queue was quite long. It can be seen that the chef is overwhelmed and causing the food quality to go down.
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Aston Priority Simatupang Hotel and Conference Center
Pasar Minggu, South Jakarta
Price per night from: USD 47
4.1/5
Very Good
BBrianHotel building and lobby looked nice enough. Checking in was a breeze.
Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours.
Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks.
Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom.
The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care.
I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days.
Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself.
Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered.
I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it.
I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on.
Won't be staying there again
Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality
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4.1/5
Very Good
SSutobrotI booked 3 bedrooms suite last week. At first, during check in I had to wait for almost 2 hours until i got my room, the TV i had was quite broken it kept turning off after 5 minutes using. The gas as well, it leaked. We called the maintenance staff, they were all super fast response. The vibes were quite old, but the air conditioner was awesome. We were almost freezing. I loved the breakfast, they open until 11 a.m. definitely will consider to stay here again
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4.0/5
Very Good
GGuest UserStayed in their most basic room with one king bed. The hotel has Japanese theme and feels into it. Checkin was fast, receptionist only let me enter the room after around 1pm / 2pm, while i came at 12pm, they gave me welcome drink voucher which is redeemable for orange juice at their resto / bar on 8th floor. The room is compact, but has everything in it such as small fridge, electric kettle, TV with international channel, very good aircon, slippers and etc. The bed is a bit soft to my preference, but still gave a very good sleep. Linen and blanket was clean. Bathroom is really similar to typical japanese hotel, with fullsize bathtub, heated toilet seat with all bidet buttons you usually find in Japan. amenities are complete. However, often the bathroom has foul smell. Breakfast Buffet was okay for its price, some breads, rice, noodle, stir fry chicken and etc. nothing taste extraordinary, but i do like the Japanese curry. i didnt get the chance to visit the onsen (the only hotel in Jakarta with Onsen perhaps?). overall i love the hotel as it offer good value, however they need to improve their sewage system and some corner need to be cleaned thoroughly.
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