Hotels near Lion Air Tower, Central Jakarta
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Latest Reviews for Central Jakarta hotels
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4.7/5
Outstanding
GGuest UserOutstanding and beautiful hotel - well organized and attentive staff. Easily comparable to top end hotels I have stayed at in Dubai and elsewhere. Food is excellent - room service is prompt and offers a wide choice from all available restaurants. Indonesia Plaza next door was hugely helpful and convenient.
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4.5/5
Excellent
RraopGive them a few weeks to settle down before going. They're not ready yet.
This is my first time trying Pan Pacific, and it was a terrible experience.
I have always been a fan of Pan Pacific and Parkroyal hotels. In fact, a few days ago, I was at Parkroyal Kuala Lumpur, and the experience was awesome. But at this Pan Pacific, the service was terribly slow. I asked a simple question about their food, but they only returned my call after two hours! Luckily, Plaza Indonesia is nearby, so I could book some food.
The food at the club is for those who are tired of 'Indonesia.' It's too westernized. There should be more options.
As for the room, I am deeply disappointed as their TV couldn't connect with my phone, so there wasn't much entertainment. I called twice to ask, but they were unsure about it and didn't bother to come to the room to check. I went down to the counter and told them I was going out and wanted the TV fixed when I returned. Unfortunately, it was still the same. I ended up watching from my iPad. Even the radio/speaker wasn't working.
Additionally, I was promised a free gift but couldn't figure out what it was.
Then again, they just opened, so I can't blame them entirely. I just think they're not ready yet for customers.
To be fair, some areas they did well:
- The shower experience was really good.
- I requested a birthday setup, and they were able to cater with banners and a cake, nicely presented.
- Club facilities such as gym, swimming and steam room were great as well
I wanted to return to Pan Pacific tomorrow but had to cancel the plan. I hope Parkroyal Service Suites will be better tomorrow.
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4.4/5
Excellent
GGuest UserService was top-notch! From concierge to housekeeping, every service point was exceptional! Commendable mention goes to Arsyad from Front Desk who assisted us at every turn... From helping us sort out an area to meet our Local team to helping us with our odd requests... He did it all with a smile and made us feel welcome and safe with his warm personality... The 17th floor Housekeeping from May 28 to June 2nd was also incredibly attentive... My room was always how I wanted it without my need to inform them... Property itself is clean, well-maintained, and they were careful with the sanitising as we exit the pandemic... Unfortunately it misses on 5 star as there was no room service available for when we were hungry and weren't wanting to Grab food... Otherwise it is truly hard to fault this property... Keep up the 5* service!
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4.4/5
Excellent
OOrawan BWe recently stayed at this hotel for one night and had a great experience. The location is fantastic, just a short distance from the Gambir train station, making it very convenient. The staff were exceptionally helpful and caring, even arranging a taxi pick-up for us. The room was clean, and the rate was very reasonable. Although we didn’t have a chance to try the restaurant or other facilities, the overall service and value make this hotel highly recommended.
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4.4/5
Excellent
GGuest UserReally appreciate with all staff and all services Hotel. New newness hotel near central of Jakarta and Tanah Abang. I recommend the room with swimming pool, nice and calm situations. The first day is really good, even the noise come from beside room, and you can asked for moving room (the reception ana will give you as long they still have available room) Breakfast very crowded and no one staff restaurant take the dirty plates glass on your table😤 its like you self serving. But so far the hotel really good. I like the lobby interior, they have guci at the coridor room. The smell really good at every area hotel.
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4.3/5
Excellent
GGuest UserThe best plsce, wow cool and nice I hope always stay there at swiss bell wahid gasyim street. My be someday i came to jakarta citi, stay there. Vuew and fscilities in hotrl maximum abd the better. I like n like forever
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4.2/5
Very Good
GGuest UserWe visited this hotel 2 weeks ago, receptionist greeted us with smile, booking process only need several minutes, there is comfortable lobby for waiting and very wide pool. We booked suite room because its the biggest room for us to take maternity photo and there is bathup with nice night city view. BBQ night dinner taste was awesome with butter rice, various fresh fish, sirloin corner, salad bar and lot of desserts. Breakfast taste is good and mostly indonesia traditional food, you should try their porridge. Dental kit using great quality with branded toothpaste. Checkout process very fast and after that we go to pasar baru with 3 minutes walk. Special thanks for receptionist staff and restaurant staff for your friendly services. We definitely will be back if there is chance.
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4.2/5
Very Good
GGuest UserA very stratetic hotel that has the best city view in Jakarta, 10/10 would recommend this hotel especially Suite Room type with the Balcony view (519). Not to forget the Fullybooked Restaurant which located at the 6th floor, overall a very pleasant experience and surprisingly very affordable knowing that this hotel located in the heart of central Jakarta.
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4.1/5
Very Good
BBrianHotel building and lobby looked nice enough. Checking in was a breeze.
Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours.
Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks.
Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom.
The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care.
I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days.
Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself.
Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered.
I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it.
I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on.
Won't be staying there again
Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality
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4.1/5
Very Good
GGuest UserA peaceful, comfortable & very clean hotel. Excellent service and breakfast so yummy, fast response, beautiful environment, lots of choices for breakfast, delicious food, luxury hotel. Thank you so much for your hospitality Rini, Always on standby and taking care of every request. Definitely will go back here again.
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