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4.7/5
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GGuest UserWe got a great deal with Trip and stayed on the Club floor for 2 nights. The hotel entrance was a bit hard to find when you are walking through the mall. Checked in at the Club floor and it was very efficient. Room was very spacious and very clean. Club floor experience was excellent with breakfast, afternoon tea and evening cocktails. We had particularly good experience with the afternoon cocktails as they made lots of different ones for us that was not the standard menu.
SSleepywinkThe hotel was located at a very convenient location. There is a big shopping mall opposite, with shopping and eateries. The size of rooms were big too. Loving it. Hotel was very thoughtful in the amenities selection. They even included DHC make up cleanser oil, facial foam, toner and face cream. Very convenient for the tired traveler. The hotel buffet breakfast was very nice too. Pretty good selection of food and drinks.
Not forgetting the superb service by the check in staff too ! Thanks, We will definitely return 😊
RReddoggLocation is great for visiting USJ , close to train and bus depots. Clean. I wasn't a fan of the breakfast but that's not a deal breaker, you can always grab a bite from Lawsons.
No concierge service to help with luggage to and from your room. You must do it yourself.
Staff were friendly and helped answer our queries.
Ccskphc2004The hotel is located close to the Exit 5 of the Green and Brown Lines of Osaka Metro. However, prepare a strong heart because when you arrive to the exit you will have to climb 4 floors of stairs to reach the hotel every time. The other exit with lift is further away. The hotel itself I will only classify as a modernised INN rather than a stared hotel, not as per its name stated. The cleaning services are not up to the standards you would expect for normal hotels in Japan.
The breakfast itself is another downside if you live here more than four nights, because you would only have four choices everyday every time you go down. The chef made good food but, having stayed here for 9 nights you will get sick and tired of the breakfast pretty soon. Rather, I would recommend just go to local Japanese supermarkets to shop for breakfast and bento for the next day.
GGuest UserLocation is nice, less than 5 min walking to metro. A lot of convenience stores and restaurants nearby. Neighbourhood is quiet. The room is clean, but glasses were dirty like they newer been washed. The bathroom is small and equipped with old-fashioned water mixer that regulates hot and cold water separately.
GGuest UserStayed at VIA and had an amazing experience. The rooms were clean, comfortable, and well-maintained. The staff went above and beyond to ensure my stay was enjoyable, providing exceptional service with a smile. The location was perfect, with easy access to local attractions and restaurants. I highly recommend this hotel to anyone looking for a pleasant and hassle-free stay. I will definitely be returning.
HHalsansanI stayed at this hotel because Aikata participated in the Osaka marathon. There is a deep shop around the hotel that can eat cheap and delicious things. If you use the hotel, you can enter and exit the hotel after checking in. The hotel has a different entrance and exit from the facility user, but you have to take off your shoes. Take your shoes to geta box and store them and walk barefoot in the hotel. Is the room simple and business hotel? However, the bed comfort was the best. There was also UB, but there was a large hot spring facility, so I didn't use the bus in the room. I was booked for one night, but this city was too fun to stay for another night. I negotiated and luckily I had a vacancy, so I ended up staying overnight.
EEileenleong97Location was good - cross one road and can reach the shopping street. Was assigned to the room on the highest floor and the view was good!! The hotel is clean. Just a downside that the hotel is dark (dark theme) so there might be areas where it will be dark and abit hard to pack/find items. Overall, will come back here again if I plan to travel to Osaka
WWafaa BI love all those dove products they provided!! My hair smell good even after sweating all day long during this summer season. Oh about the room. I would say a bit smaller than we thought. But overall it's nice. Nearby lawson so can buy there easily.
GGuest UserThe hotel room is small, but compared to some hotels, it has more rooms, which does not affect the luggage and the activities of several people. It is a 10-minute walk from Shinsaibashi, a 10-minute walk from Kuromon Market, and a 10-minute walk from Namba subway station. The front desk staff is sometimes Chinese, so there is no communication barrier. There is free bread in the morning and free coffee all day. The price-performance ratio is good. I will come again next time!!!
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