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Hilton London Paddington Guest Reviews
4.2/5
Very Good
321 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service4.0
Cleanliness4.3
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All reviews(321)
Positive reviews(298)
Reviews with photos/video(76)
Easy to get around(92)
Convenient location(70)
Close to train station(38)
Delicious breakfast(31)
Large rooms(27)
Would stay again(11)
Comfortable bed(9)
Friendly front desk staff(5)
Negative reviews(23)
Frances
Double Room
Checked in Oct 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
Fabulous stay. Our room was spotless and quite big by London standards. The hotel staff were lovely , always helpful and smiling . Can’t wait to stay again.
Wholeday
Double Room
Checked in Aug 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
The enviorment is nice and the location is pefectly good for traveller. The service provided by staff , front desk, and cleaner are good. Spacious room and nice furniture. Would stay again when coming to London next time.
Guest User
Twin Room
Checked in Aug 2024
Travel with friends
8 Reviews
4.7/5
Amazing
Posted on Sep 23, 2024
The hotel is linked to the paddington station so you don’t need to go outside that’s so convenient and good location. There are many way and easy to access the public transportation.
Guest User
Double Room
Checked in Aug 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
An amazing place to stay. They went above call of duty to provide a great place to stay and the breakfast was nice too
Guest User
Executive Terrace Suite
Checked in Jul 2024
Family
8 Reviews
2.2/5
Posted on Aug 18, 2024
The key was out of function everyday and the staff was just unable to explain .
Guest User
Double Room
Checked in Dec 2024
Couples
29 Reviews
4.2/5
Very Good
Posted on Jan 5, 2025
The good: clean, spacious room, comfortable bed, terrific location in Paddington station
The bad: hallways were noisy, no fridge in our room
The ugly: dated hotel, needs a refurb
Guest User
Twin Room
Checked in Nov 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
Lovly receptionist when booked in earlier than expected room was huge and very clean comfortable bed definitely stay again
Anonymous User
Double Room
Checked in Apr 2024
Business travelers
5 Reviews
3.5/5
Posted on Jun 22, 2024
The food was good. Room needs refurbishment to come at par with modern hotels and Hilton names. Location is superb.
Victoriamay
Twin Room
Checked in Oct 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
Great locations just outside Paddington station, can actually get to the hotel without leaving the station! Rooms very clean and comfortable
Sangeeta
Double Room
Checked in Sep 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Strategic location nearby many eateries and clean hotel. Connected to Paddington station which is a plus
Guest User
Double Room
Checked in Aug 2024
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on Sep 23, 2024
The front line reception and conceriage staff are very impatient and not friendly, other than this the hotel is a good one in location and cleanliness, there is train sound at night though
Guest User
Double Room
Checked in Jul 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Sep 13, 2024
We only had one night here. The location was brilliant with access from the station. The staff were friendly and helpful and we enjoyed the stay.
Mark
Double Room
Checked in Jul 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
Great location. Handy for the Heathrow Express from Paddongton Station, next door and only a short walk from Hyde Park snd central London.
The hotel breakfast is the best weve had anywhere.
Ronson
Double Room
Checked in Jul 2024
Couples
1 Reviews
2.2/5
Posted on Aug 21, 2024
Apart from it being in a prime location, everything is very below par especially the services, the guys handling the luggage even asked me to go into the luggage room to find my own luggage because he is too lazy to do his job! This type of service won’t survive anywhere else for a hotel of this statue.
Guest User
Family Superior Room
Checked in Jul 2024
Family
9 Reviews
4.5/5
Great
Posted on Aug 13, 2024
The location is perfect, right next to Paddington Station. The room would be even better if it included a fridge.