Khu Bãi Dương, Vinh Phuoc, Nha Trang, Khanh Hoa Province, VietnamView Hotel Details
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Muong Thanh Luxury Vien Trieu Nha Trang Guest Reviews
4.6/5
Great
56 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.7
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All reviews(56)
Positive reviews(54)
Reviews with photos/video(12)
Friendly owner(13)
Awesome stay(12)
Clean and tidy(9)
Awesome rooms(6)
Delicious breakfast(6)
Loved the view(3)
Negative reviews(2)
LeoPot
Deluxe Family Room
Checked in Jan 2024
Family
1 Reviews
4.5/5
Great
Posted on Mar 3, 2024
Hotel is very good, nice breakfast. Location in North part of city, Beach in 100 meters. A lot of diffirent cafes, restorants and supermarkets close to hotel
Response from Property: On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Dao Duy Trong Deputy General Manager
Pip
Deluxe King Room
Checked in Aug 2023
Solo travelers
27 Reviews
4.5/5
Great
Posted on Sep 30, 2023
Fantastic value, including a free upgrade. Newly refurbished and very comfortable.
What a shame so many small aspects of the hotel are below par for a five-star hotel:
- internet consitently very bad in room
- Aircon not on in corridors and reception
- swimming pool not accessible for adult fitness swimming: it has lanes across for kids, for 24hrs (although I saw no kids).
- very cheeky policy on bottled water: two paid bottles in the fridge are the same cheap brand as the free water outside the fridge. Easy to make a mistake and pay high price for bad water. It's sad that hotel management play these tricks for a few thousand dong; it makes guests feel they are being manipulated.
- a number of staff wer unable to understand even a few basic words of English (like 'toilet' or 'egg').
Response from Property: On behalf of Mường Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your review.We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern.We always commit to improve our service quality aiming to be more than guests’ expectation. Please rest assured that we are taking appropriate measures to address the mentioned issues and prevent any future occurrence.Wishing to welcome you back to experience the best values at our hotel.Yours sincerely,Dao Duy TrongDeputy General Manager
Anonymous User
Deluxe Twin Room
Checked in Nov 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 9, 2022
It's actually really good, I mean, the best in all services! The location is also very strategic. I'm not a 'walking' person, but here, i can keep walking as much as I want to visit all the famous recommended places online. The staff are very friendly and kind, not to mention, very sweet people. The food is the best! Anywhere you want to go, food is really a hot topic to be discussed about. But worries aside, the food here is very delicious and you can request the food you want (to Muslim who want to stay here). So overall, I rated this hotel 10 out of 10!
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Ich Hieu General Manager
Anonymous User
Deluxe Twin Room
Checked in Dec 2022
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Jan 6, 2023
not bad choice. breakfast was good. but swimming pool water was a very cold
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your positive feedback.We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern.We always commit to improve our service quality aiming to be more than guests’ expectation. Wishing to welcome you back to experience the best values at our hotel.Yours sincerely,Nguyen Ich HieuGeneral Manager
Guest User
Deluxe King Room
Checked in Jul 2022
Couples
8 Reviews
4.2/5
Very Good
Posted on Sep 13, 2022
Everything was good and the staffs are very kind and helpful.
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation.We wish to welcome you back to experience the best values at our hotel.Yours sincerely,Nguyen Ich HieuGeneral Manager
Guest User
Deluxe Twin Room
Checked in Nov 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2022
the best service ever.
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Ich Hieu General Manager
Shihong
Deluxe King Room
Checked in Jun 2024
Couples
13 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
I have been to Nha Trang three times. This is the second time I have stayed in this hotel. The service staff of this hotel are not bad. The hotel room is quite big and I am satisfied with it. I will stay there next time if I have a chance.
Original TextTranslated by Google
6/19
Response from Property: Dear Mr/Ms Shihong,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
코코로로
Deluxe King Room
Checked in Sep 2024
Business travelers
17 Reviews
4.5/5
Great
Posted on Oct 25, 2024
It's a 5-star hotel, but honestly, I think the 20,000 won one in front is better. As for the facilities, the only thing that seems to be good is the bathroom.
Original TextTranslated by Google
Response from Property: Dear Mr/Ms 코코로로,On behalf of the Hotel Management Board, I would like to thank for your positive review.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. Besides, we sincerely apologize for any inconvenience may cause and highly appreciate your sharing and concern.We are looking forward to welcoming you back to experience the best values at our hotel. Yours sincerely,Nguyen Thai HaiGeneral Manager
Guest User
Deluxe King Room
Checked in Feb 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Mar 20, 2024
If you want to experience a truly foreign country, the sea in front of the hotel is better than downtown.
This place is much better good good
The room was clean too. The view is also clean. Friendliness. The price is cheap.
Out of the 10 nights I stayed here, this place was the best. For your information, I'm using Movenpick now.
Original TextTranslated by Google
Response from Property: Dear Value guest,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
한재천
Deluxe King Room
Checked in Jan 2024
Couples
4 Reviews
4.0/5
Very Good
Posted on Feb 7, 2024
It was good, but it felt a bit disappointing.
It feels like the housekeeper doesn't restock the items.
It feels like there is shampoo but no body wash.
Feels like a resort far from the tourist streets
Original TextTranslated by Google
Response from Property: On behalf of the Hotel Management Board, I would like to thank you for your great review.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. Besides, we sincerely apologize for any inconvenience may cause and highly appreciate your sharing and concern.We are looking forward to welcoming you back to experience the best values at our hotel. Yours sincerely,Dao Duy TrongDeputy General Manager
ZunBich
Deluxe Twin Room
Checked in Jul 2024
Couples
12 Reviews
3.7/5
Posted on Oct 15, 2024
There are about 4 or 5 Muong Thanh hotels in Nha Trang, but their locations are a bit confusing.
Original TextTranslated by Google
Response from Property: Dear Mr/Ms ZunBich,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
Anonymous User
Deluxe Twin Room
Checked in Jun 2024
Travel with friends
48 Reviews
4.0/5
Very Good
Posted on Sep 6, 2024
Overall, it's good and the price is relatively cheap. After booking, I found that the price has dropped a lot.
Facilities: OK.
Hygiene: barely passable.
Environment: ⭐️⭐️⭐️⭐️
Service: ⭐️⭐️⭐️
Original TextTranslated by Google
Response from Property: Dear Value guest,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
홍정택
Deluxe King Room
Checked in Jun 2024
Business travelers
1 Reviews
4.2/5
Very Good
Posted on Jul 14, 2024
It was clean and comfortable. The staff were also friendly. It was disappointing that it was a bit far from downtown Nha Trang. thank you.
Original TextTranslated by Google
Response from Property: Dear Mr/Ms 홍정택,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
SteveHo
Deluxe King Room
Checked in Jun 2024
Booked for others
5 Reviews
4.0/5
Very Good
Posted on Jul 27, 2024
My friend was quite satisfied staying at this hotel
Cheap price - quality commensurate with price
Original TextTranslated by Google
Response from Property: Kính gửi Anh Steve Ho,Thay mặt cho Ban Giám Đốc Khách sạn, tôi xin cảm ơn về nhận xét tuyệt vời của Quý khách về dịch vụ của Khách sạn. Lời khen của bạn là động lực để chúng tôi tiếp tục duy trì và nâng cao chất lượng dịch vụ tốt hơn trong tương lai.Một lần nữa, cảm ơn bạn đã quan tâm đến dịch vụ của chúng tôi và mong được chào đón bạn tại Khách sạn trong nhiều lần tới.Trân trọng!Nguyễn Thái HảiGiám đốc Khách sạn
Лариса
Deluxe King Room
Checked in May 2024
Family
35 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2024
The location of the hotel is wonderful, everything is very clean and beautiful, we really liked the breakfast and the staff, you can safely book the hotel
Original TextTranslated by Google
Response from Property: Dear Value guest,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager