Guest User
December 6, 2024
Everything was great, service, food, location and hospitality of the staff, but there was a very unpleasant moment that our balcony did not close and since we lived on the first floor and we had a terrace, anyone could come into our room, since there were expensive things and equipment and money in the room, this moment really worried us and we went to the reception 4 times asking to fix this problem and each time we were told that they had already been to you and done everything, but in fact no one did anything, after a small scandal, we were offered to wait for the repairmen in the room and monitor the work, it was great that we came on vacation, paid a lot of money for the room and three hours of our time from 20-00 to 23-00 (this is just the most interesting time when the entertainment program is on and everyone is walking and relaxing at show time) we had to sit in the room to wait for the repairmen, and then wait for them to fix it all, to the question why we should waste our time to this, we were told, “well, you want your lock repaired”
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