Mei Yen Sheryl
November 30, 2024
Location: Superb. Just a 2min walk from Nanjing East MRT station and Pop Mart. We chose this hotel as we needed a short walking distance to MRT to get to Pudong Airport. Traffic can be quite bad so we didn’t want to get stuck taking a cab.
Service: very fast and efficient. In wee hours 12am+, I had a few requests - asking for cotton buds, to help me with a new room key card, etc. I was served really quickly. There was only 1 staff at reception but she was capable and I didn’t have to wait long at all. Self service laundry was good! It has 2 sets of washers and dryers and also provide free detergent. Dryer was strong to dry all our clothes well!
Bedroom: Clean and neat. We had twin single beds and were fine as our children are quite young to share beds with us. Comfortable stay. They have special teapot set which occupies our children in making tea for us.
Staff: Honest with integrity. I left my earrings in the room and checked out. Thought they will be lost but I returned to the hotel and staff managed to find and give them back to me. Thank you so much!
Breakfast: Simple local food (can do without or go opposite for MacDonald breakfast). Quick fix was ok for us as we needed time to pack our luggage and heading home.
Overall, a great stay experience and we will return. Convenience + super clean room = 👍👍
A suggestion will be to allow guests to control the aircon. Even the weather is cold, we prefer to have our room cold instead of warm. The system was centralised and it didn’t allow us to change it. We felt abit hot when at night.