usha p
January 29, 2024
My stay at Seventh Heaven Hotel was highly disappointing though the location is great. The condition of the rooms was far from satisfactory, with dirty floors, windows, and bathrooms that left much to be desired. To make matters worse, the AC in the room failed to provide any heating during the winter, leaving me uncomfortable and cold. However, I must acknowledge that after several complaints, the hotel staff did eventually change my room. Despite this, the overall experience was marred by the initial issues and the staff's lack of politeness at the reception. In the end, I decided to check out and move to a nearby hotel for a more pleasant stay. I cannot recommend Seventh Heaven Hotel based on my experience.