Genpla Hotel, Shenzhen Qianhai

Genpla Hotel, Shenzhen Qianhai Reviews

Genpla Hotel, Shenzhen Qianhai

No. 99 Guiwan Fourth Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Genpla Hotel, Shenzhen Qianhai
Genpla Hotel, Shenzhen QianhaiGenpla Hotel, Shenzhen QianhaiGenpla Hotel, Shenzhen Qianhai
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Genpla Hotel, Shenzhen Qianhai Guest Reviews

4.7/5
Outstanding
2585 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2585)
Positive reviews(2563)
Reviews with photos/video(624)
Easy to get around(317)
Friendly front desk staff(268)
Close to metro(226)
Large rooms(181)
Convenient for shopping(131)
Delicious breakfast(120)
Awesome gym(15)
Delicious buffet(14)
Negative reviews(22)
BrenW
Deluxe King Room
Checked in Nov 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Dec 25, 2024
It's already our third stayed in the Genpla hotel. It's again a very comfortable stay. We really enjoyed a lot. Loved the quietness and cleaniness in the room. Will definitely choose to stay here again next time.
Response from Property: Dear guest, thanks for your recommendation. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
eeeats
Special Twin Room
Checked in Oct 2024
Other
11 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
it was an amazing experience staying in the genpla hotel. all the staffs are very friendly, helpful. the place is very new, clean and spacious. the house keeping even wrote me a personal note and gave me extra pencils and paper because i asked for one more pencil once. They are very thoughtful, the service is way better than the 5 stars international hotels. the hotel is also close to a mall and mtr. very convenient. i highly recommend to friends and everyone!
6/7
Response from Property: Dear guest, thanks for your recommendation. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
Guest User
Classic Twin Room
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Overall which is pretty good stay in SZ.
Response from Property: Thank you very much for your comment and companionship. Your affirmation of us has greatly inspired and honored us. We will continue to work hard to bring more guests a comfortable and satisfactory stay experience. We will pay attention to every detail and only provide you with a comfortable stay. We look forward to meeting you again here.
二少奶的日常
Classic King Room
Checked in Aug 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
Great stay, we got upgraded Lk room which was a surprise. Convenient location! Lucas at the front desk was very friendly and helpful.
Response from Property: Dear guest, thanks for your recommendation. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
Guest User
Special King Room
Checked in Nov 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
Great place to stay
Response from Property: Dear guest, thanks for your recommendation. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
Guest User
Special King Room
Checked in Jun 2024
Other
9 Reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Great environment & staff Leo and front desk were all very friendly and helpful. Will highly recommend this hotel!
Response from Property: Dear guest, thanks for your recommendation. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
Akhor
Special Twin Room
Checked in May 2024
Family
11 Reviews
4.7/5
Amazing
Posted on Jun 26, 2024
Hotel is well located at Qianhai, next to a modern shopping mall. It is located right on top of liyumen MTR station, offering great transportation convenience. There are many sight seeing places in the neighbourhood, and is a great location to visits other parts of Shenzhen. Most importantly, Qianhai is a newly developed area, which offers marina bay lifestyle and young population.
6/10
Response from Property: The photograghs of your shooting are amazing.Your affirmation of us has greatly inspired and honored us. We will continue to work hard to bring more guests a comfortable and satisfactory stay experience. We will pay attention to every detail and only provide you with a comfortable stay. We look forward to meeting you again here.
Sylvecat
Deluxe Twin Room
Checked in May 2024
Couples
30 Reviews
4.2/5
Very Good
Posted on Jun 17, 2024
The coffee shop and library was reserved for particilular groups and guest on the days i visited. That is not fair to us as i paid the same room rate and the coffee shop is the signature of your hotel which we were not allowed to enjoy.
Response from Property: Dear guest, we apologize for not providing you with a great experience. We pay great attention to the feedback and experience of our guests stay in hotel. The issues you feedback we will be reported to the relavant department, and we will focus on following up on them. We look forward to you experiencing our normal level of comfortable service when you check into our hotel again.
Ming Mo Natalie
Classic Twin Room
Checked in Nov 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
Poppy Niko has good service and welcoming us Hotel room is excellent and super clean and comfortable
Response from Property: Dear guest, thanks for your recommendation. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
Guest User
Special King Room
Checked in Oct 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
Assistant Manager, Ms Betry Tang is very helpful and nice. The hotel is excellent, clean and well decorated, very spacious room. We were offered free upgrade.
Response from Property: Thank you very much for your comment and companionship. Your affirmation of us has greatly inspired and honored us. We will continue to work hard to bring more guests a comfortable and satisfactory stay experience. We will pay attention to every detail and only provide you with a comfortable stay. We look forward to meeting you again here.
TristanTsang
Classic Twin Room
Checked in Apr 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on May 11, 2024
Good and Nice , The hygiene was good and the hotel is very new, they use robots to send drinks and meitun
Response from Property: Dear guest, thank you for choosing Genpla Hotel Shenzhen Qianhai as your stay for trip. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
MsBee
Special Twin Room
Checked in Mar 2024
Family
15 Reviews
5.0/5
Outstanding
Posted on May 7, 2024
Hotel Genpla has a 5-star service. The staffs were so helpful and accommodating. The room was big, clean, and very comfortable. The breakfast was not bad. Genpla Hotel is close to Mixc Mall where there are many restaurants to choose from to have simple or fancy meals. Guests can walk to the metro station which is very convenient.
Response from Property: Dear guest, thank you for choosing Genpla Hotel Shenzhen Qianhai as your stay for trip. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
Anonymous User
Special Twin Room
Checked in Apr 2024
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Jun 2, 2024
New hotel which has large rooms and very well-equipped, recommended!
Response from Property: Dear guest, thanks for your recommendation. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
Lo Long Pak Rambo
Classic King Room
Checked in Nov 2024
Travel with friends
77 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
Very good as usual, so convenient and will come back to this hotel again!
Response from Property: Dear guest, thanks for your recommendation. That’s our honor to provide you with pleasant service. The hotel is seamlessly connected to the Liyumen Station of Metro Line 1, and within 3 kilometers, we can reach the OH Bay (Ferris Wheel), Nantou Ancient City, Zhongshan Park, Dutch Flower Town and other scenic spots. We continue to make progress in the overall operation and service, aiming to provide guests with perfect services and ensure that every guests can feel comfortable stay. Thank you for your comment and look forward to your coming again.
Gingingin
Classic Twin Room
Checked in Nov 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
Winnie is very nice and helpful This is the 2nd time stay in this hotel
Response from Property: Thank you very much for your comment and companionship. Your affirmation of us has greatly inspired and honored us. We will continue to work hard to bring more guests a comfortable and satisfactory stay experience. We will pay attention to every detail and only provide you with a comfortable stay. We look forward to meeting you again here.
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