43 Ave Mohammed VI, Tangier, Tanger-Tetouan-Al Hoceima, 90000, MoroccoView Hotel Details
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Barceló Tanger Guest Reviews
4.4/5
Very Good
136 Reviews
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Verified reviews
Location4.4
Amenities4.4
Service4.2
Cleanliness4.6
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All reviews(136)
Positive reviews(36)
Reviews with photos/video(13)
Awesome stay(10)
Nice sea view(10)
Delicious breakfast(10)
Awesome rooms(9)
Awesome amenities(7)
Great service(5)
Great location(5)
Negative reviews(1)
Guest User
Deluxe Room With Sea View
Checked in Mar 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
Lovely Modern Hotel. Location is ideal if you’re looking to enjoy the marina. Nice staff, very polite and helpful. Breakfast was very good with plenty of choice and chef on hand to do your eggs, nice touch. Spa and gym was nice. Location is excellent for the clubs along the marina. Very pleasant stay at the Barcelo.
Response from Property: Dear Guest, Thank you very much for your kind feedback.It is gratifying to learn that you appreciated the contemporary elegance of Barceló Tanger, and that our prime location near the marina significantly enhanced your experience. We're also thrilled that the courtesy and assistance provided by our staff met your expectations, further enriching your time with us.The culinary offerings, especially the diverse breakfast selection and personalized service from our chef, are designed to start your day on a high note. We're glad this was a highlight for you. Knowing you enjoyed the spa and gym facilities, as well as the vibrant local nightlife, is equally rewarding. It is our pleasure to offer a comfortable and enjoyable environment that contributes to a very pleasant stay, as you kindly noted.We look forward to welcoming you back for another memorable experience.Best wishes,Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Deluxe Double Or Twin Room
Checked in Dec 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2023
Clean and tidy. Spacious and a good view. Tophotel!
Response from Property: Dear Guest, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel clean, spacious, and that the view met your expectations. It's great to know that the features we take pride in contributed to making your stay a top-notch experience.We look forward to welcoming you back for another memorable experience.Best wishes,Fatima Zahrae Chroki, Guest Experience Manager
GARY
Deluxe Double Or Twin Room
Checked in Mar 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Mar 4, 2023
Friendly clean and helpful at all times during my stay
Thanks for printing my boarding pass at midnight
Response from Property: Dear Gary,Thank you for taking the time to review your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable.We look forward to welcoming you back on a future occasion.Kind regards, Fatima Zahrae Chroki, Guest Experience Manager
Anonymous User
Deluxe Room With Sea View
Checked in Sep 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Sep 26, 2024
Very clean hotel. The facilities are modern. Comparable to domestic five-star hotels. After staying in some hotels in Marrakech with not so perfect facilities, it is a good idea to come here to rest. Be sure to book a sea view room! The view is amazing, directly overlooking the Strait of Gibraltar.
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Response from Property: 親愛的客人,您好!感謝您選擇我們的酒店,能為您服務是我們的榮幸!我們很高興您對丹吉爾巴塞羅酒店的入住體驗感到滿意。我們很高興,與其他酒店相比,您對我們的現代化設施和完備的配套服務表示讚賞。帶着這份信心,我們將不斷改進,為您提供更好的服務,期待與您再次相見!Fatima Zahrae Chroki, Guest Experience Manager
Aiqianniu
Premium Room With Sea View
Checked in Jun 2024
Family
77 Reviews
3.7/5
Posted on Jul 25, 2024
The sea view room has a great view, you can watch the sunset, the facilities are also good, the breakfast is rich, but I was a little unhappy when I checked out. The hotel charged 20 dirhams in tax when we checked in the day before. We gave the gentleman at the front desk 100 dirhams, but he said he didn't have change and would give it to us later. When we checked out the next day, a female employee took over. We returned the room card to her, and she said, OK, no problem. We asked her about the change, and she said she didn't know. Later, another man said that there was such a thing, so we searched together and found the envelope with the money and the bill. We thought it should be fine, said thank you and prepared to leave. The female employee suddenly asked us if we had ordered any drinks for a fee. We said no, she wanted to continue, and seemed to want to call the floor phone, but fortunately the man stopped her. When checking out, she said OK, and then she did this again. If we were good at English, we would definitely complain to her!
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Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! Providing guests with high-quality and considerate services has always been our work purpose and pursuit! We are very sorry for the inconvenience caused to you due to some facilities problems! We attach great importance to your opinions and feedback. If you mention relevant issues, we will further discuss improvements and make persistent efforts to continuously optimize our service efficiency and quality, and strive to bring you a more comfortable stay experience! We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Premium Room
Checked in Jun 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jul 1, 2024
My recent stay at the Barcelo Hotel in Tangier was a wonderful experience that exceeded my expectations. The hotel offers a combination of luxury, comfort and excellent service, making it an ideal choice for both business and leisure travelers.
Location:
The hotel is perfectly located on the seafront, with beautiful views of the Mediterranean Sea. It is within walking distance of the center of Tangier, making it easy to explore the city.
Rooms:
My room was spacious, modernly furnished and very clean. The bed was extremely comfortable, and the amenities such as the free Wi-Fi, minibar, and flat-screen TV made my stay very enjoyable. The balcony with a sea view was an absolute highlight.
Service:
The hotel staff were friendly, helpful and professional. From the moment I checked in until my departure I felt very welcome.
Food and drink:
The breakfast buffet was extensive and of high quality, with a wide choice of both local and international dishes. The hotel restaurant serves delicious meals, and the room service was fast and efficient.
Facilities:
The hotel facilities are excellent. The pool and gym are well maintained and provide a great way to relax. The hotel also has meeting rooms and a business center, making it ideal for business meetings.
Conclusion:
I highly recommend the Barcelo Hotel Tangier to anyone looking for a comfortable and luxurious stay in Tangier. The combination of the excellent location, the luxurious rooms, the great service and the high-quality facilities ensures an unforgettable experience.
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Response from Property: Beste gast, Hartelijke dank voor deze enthousiaste beoordeling.Het is voor ons een groot genoegen om te horen dat uw verblijf bij Barceló Tanger aan uw verwachtingen heeft voldaan.We zijn verheugd dat u de ruime en moderne inrichting van onze kamers, het comfort van ons uitzonderlijke beddengoed, en de extra voorzieningen zoals onze gratis wifi en minibar waardeerde. Het is geweldig dat het balkon met zijn adembenemende uitzicht op zee, evenals onze behulpzame en professionele personeel, hebben bijgedragen aan een aangenaam verblijf. Uw opmerkingen over het uitgebreide ontbijtbuffet en de kwaliteit van ons restaurant zijn voor ons een bevestiging dat we onze gasten voorzien van een uitzonderlijke eetervaring. Tot slot waarderen we het zeer dat onze faciliteiten, waaronder het zwembad en de vergaderzalen, aan uw behoeften voldeden en bijdroegen aan een ontspannende en productieve tijd in Tanger.Graag tot een volgende keer!Met vriendelijke groeten,Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Premium Room With Sea View
Checked in May 2024
Business travelers
12 Reviews
5.0/5
Outstanding
Posted on May 20, 2024
The hotel I stayed in with my colleagues on a business trip. Recommended by local customers. The sea view room can directly see the sea. The night is beautiful. The city view room is slightly inferior. Overall it is good. I have extended my stay for many nights.
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Response from Property: 尊敬的賓客,您好! 感謝您選擇我們的酒店,非常榮幸能為您服務!我們非常高興得知您對我們面朝大海的房間所享有的美麗夜景感到滿意。我們的海景房的確為賓客們提供了難忘的視覺享受。同時,我們注意到您提到城市景觀房略有不足,我們會繼續致力於為賓客提供優質的住宿體驗。能夠得知您已多次續住,這對我們來説是莫大的鼓勵和認可。我們將懷揣着您的這份信任,不斷進步並時刻準備着給您帶來更加完美的服務,期待您的再次光臨!Fatima Zahrae Chroki, Guest Experience Manager
XuThéo
Deluxe Room With Sea View
Checked in Apr 2024
Couples
4 Reviews
2.2/5
Posted on Apr 7, 2024
The worst so-called five-star hotel I've ever stayed in, which completely ruined my trip to Tangier:
1. The hotel knew that there were two of us staying, but they always lacked a set of toothbrushes, so they didn't refuse to give them;
2. The automatic light in the toilet is simply genius. Whoever goes to the toilet at night will definitely wake up the other person;
3. The hotel staff will try to talk to you in broken English, even if you speak French to them, but their French is just as broken;
4. The worst thing is the hotel's spa. An ordinary essential oil massage is said to be one hour, but it only took 30 minutes. The technique is also very ordinary, but it costs 800 dirhams per person, about 570-580 RMB. It's really not worth it, a complete consumer trap.
5. There are always people racing on the street in front of the hotel in the middle of the night, and the sound of motorcycles blasting the street makes it difficult to fall asleep.
Original TextTranslated by Google
Response from Property: Dear Theodore, Thank you for taking the time to share your feedback. We are sorry to hear of the issues you faced with the amenities provided in your room and regret any inconvenience caused by the lighting design. Our hotel aims to provide a tranquil and comfortable environment, and we regret that the external noise disturbed your rest. We are sorry that the solutions provided during the stay were not satisfactory, and we take note of your comments regarding our services to ensure our guests' experiences align with their expectations. While we strive to maintain a high standard of service, we regret to hear that your experience with our massage service did not meet your expectations. We appreciate your comments and will continue to work towards providing exceptional value and quality for all our guests. We hope that you will return in the future for a more enjoyable stay. Kind regards, Fatima Zahrae Chroki, Guest Experience Manager
Daipanpan
Premium Room With Sea View
Checked in Oct 2024
Travel with friends
6 Reviews
4.7/5
Amazing
Posted on Oct 7, 2024
We booked a deluxe king-size bed room with sea view on the first floor, which is actually the second floor in China. The view is very good, but the balcony door is very noisy when it is opened, so you must close the door. Also, moisture will escape after the door is opened, so the door must be closed, otherwise the sheets and quilts will feel wet and take a while to get better. The breakfast is very rich. I still recommend it. The facilities inside are very new. There are two restaurants outside the back door, which are pretty good.
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Response from Property: -您好!感謝您選擇我們的酒店,能為您服務是我們的榮幸!我們很高興得知您對巴塞羅塔吉爾酒店的整體體驗感到滿意。對於您提到的陽台門的噪音和濕氣問題,以及床上用品的潮濕感,我們深表歉意。請理解,我們酒店靠近海灘,有時可能會受到自然因素的影響。我們非常感謝您的反饋,並會尋找改進的辦法。我們也很高興您對我們的早餐和酒店設施表示讚賞。巴塞羅塔吉爾酒店提供的豐富選擇確實是我們客人的最愛。最後,我們很高興您喜歡酒店的位置和附近的餐廳。我們的位置確實是探索丹吉爾美景的理想起點。我們真誠期待您的再次光臨,我們將努力為您提供更好的體驗。祝您度過愉快的一天!Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Premium Room With Sea View
Checked in Feb 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2024
The sea view room is great and the hotel is very new. The most satisfying hotel I have stayed in in Morocco.
Original TextTranslated by Google
Response from Property: Dear Guest,
Thank you for choosing our hotel and sharing your experience.
We are delighted to know that you have praised our Sea View Rooms, which are indeed loved by guests for their excellent sea views. We are honored to know that Barceló Tanger was the most satisfactory hotel in your Morocco experience. Our team is committed to providing guests with excellent service and unforgettable stays, and your positive comments are the greatest encouragement to us.
We look forward to seeing you again in our hotel, thank you again for your good comments, and wish you a happy life!
Fatima Zahrae Chroki, Guest Experience Manager
Dukadimaotouying
Premium Room With Sea View
Checked in Feb 2024
Other
12 Reviews
4.2/5
Very Good
Posted on Feb 24, 2024
Very good hotel with unparalleled views. I didn’t want to leave when I sat down on the hotel balcony. Breakfast is also good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and leaving your valuable suggestions!
We are very happy to know that you enjoy the hotel's unbeatable sea view and have a good time on the balcony. In addition, we are very honored to know that you are full of praise for our breakfast.
Sincerely hope that you can stay again to feel our progress! I wish you a happy life and a safe journey!
Fatima Zahrae Chroki, Guest Experience Manager
Tommyxiaoyu
Premium Room With Sea View
Checked in Aug 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Aug 8, 2024
The sea view room is invincible, very good, much better than Hilton Garden, the breakfast is also very rich. The waiter is very enthusiastic. The items in the minibar need to be paid, don't forget. We thought it was free!
Original TextTranslated by Google
Response from Property: Hello there,Thank you very much for giving us valuable advice about your past stay with us,We are pleased to learn that your experience at Barceló Tanger was generally pleasant. However, we noticed some misunderstanding regarding the charge for the minibar. We apologize for any inconvenience this may cause you and will ensure that our room information is more clearly communicated to our valued guests. Please know that our team is always committed to providing guests with excellent service and a memorable experience.We sincerely look forward to your visit again,Best regards,Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Deluxe Room With Sea View
Checked in Jan 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Jan 28, 2024
The breakfast was rich, the staff were friendly, the room was more beautiful than the photos, and I saw beautiful sunrises and sunsets
I love Morocco, and I love Moroccans even more~
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel and sharing your stay experience.
We are glad to hear that you appreciated our breakfast and friendly staff. You enjoyed the beautiful sunrise and sunset, which is the unique charm of our sea-facing rooms. We are honored to add unforgettable memories to your trip to Morocco.
We look forward to seeing you again in our hotel and wish you a happy life!
Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Deluxe Room With Sea View
Checked in Jan 2024
Couples
15 Reviews
4.7/5
Amazing
Posted on Jan 24, 2024
Definitely book a sea view room, the Strait of Gibraltar is right across the street, it's so beautiful; you can go down and cross the road to the beach, and there are not many people there, so it's very comfortable; the room facilities are very comfortable, and the breakfast has a variety of good varieties; if you remember to eat at the Mercedes-Benz stall at the south intersection in the evening Snails, this stall is the best after eating all the way~~~~; it was raining heavily in the afternoon and I went to the lobby to borrow an umbrella. A deposit was required and I searched around but couldn't find it. Do you still need to be prepared for this in a five-star hotel?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and review! We are glad to bring you a wonderful time.
We apologize for the inconvenience you encountered during the umbrella rental process. We will continue to improve our services to ensure a smoother experience for guests.
We are very glad that you are satisfied with the comfortable room facilities, rich breakfast variety, beautiful sea view and convenient beach location you mentioned. At the same time, you also recommended the authentic food nearby, which is an excellent reference for future guests.
All the staff of this hotel are eagerly looking forward to your visit again! I wish you a happy life and all the best!
Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Deluxe Double Or Twin Room
Checked in Apr 2024
Family
44 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is right by the sea and very close to the main attractions of the old town, which can be reached on foot. The hotel breakfast restaurant is on the 8th floor, with a beautiful view and a rich breakfast. Recommended.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing our hotel. It is a great pleasure to serve you!
We are glad to know that you appreciate the location and the beautiful sea view of our hotel. Barceló Tanger is located in front of the beach and close to the historical center, which is indeed a convenient travel option for guests.
At the same time, we are also honored to know that you enjoyed our breakfast on the 8th floor and gave high praise to its beautiful view and rich breakfast items. We are very honored to receive your recommendation. We are always committed to providing guests with a pleasant dining experience and a warm accommodation environment.
We will keep your trust in mind, continue to improve and are always ready to bring you more perfect service. We look forward to your visit again!
Fatima Zahrae Chroki, Guest Experience Manager