Edgar, Dunn & Company

Breaking Down the 2024 Chargeback Field Report, January 8, 2025, MRC webinar Mark Beresford (Director, London) will be presenting at the MRC webinar on January 8, 2025 👉 Click Here to register: https://lnkd.in/ebWmkGK9 📨 Sign up to Edgar, Dunn & Company Spotlight Newsletter and receive our latest insights, news, webinars, company updates and more: https://lnkd.in/e-R6qhi4 #payments #event #chargebacks

Advanced Payments & Fintech Report 2025 Official Link: https://lnkd.in/eKv7cAcT This comprehensive report dives into the transformative trends shaping the payments landscape, including the rise of generative AI, the impact of Central #Bank Digital Currencies (#CBDCs), and the integration of IoT in payment systems. Key takeaways: - AI's Role: Enhancing fraud detection and customer experiences, while optimizing operations. - Blockchain's Potential: Improving security, efficiency, and financial inclusion across sectors. - Emerging Payment Methods: The growing demand for instant payments and mobile solutions is set to reshape consumer interactions. As we navigate a rapidly changing environment, the report emphasizes the importance of balancing innovation with regulation and consumer trust. Thank you Edgar, Dunn & Company #fintech #payments #innovation #AI #blockchain #digitaltransformation

EDC Podcast Ep44: Suryaveer Singh, Head of Loyalty, CRM & Data Analytics at ENOC, Unlocking Loyalty and Data-Driven Strategies in the UAE's Retail and Fuel Ecosystem   About This Episode In this episode, Jean Sideris, Director for the MENA region at Edgar Dunn & Company, speaks with Suryaveer Singh, Head of Loyalty, CRM and Data Analytics at Emirates National Oil Company (ENOC). Suryaveer shares his journey into the loyalty space and the development of Yes Rewards, ENOC's innovative loyalty program. They discuss the challenges of operating in a regulated fuel industry, strategies to drive customers toward higher-margin non-fuel services, and the importance of data protection and GDPR compliance. Suryaveer highlights the success of Yes Rewards and reveals plans to expand the program through new partnerships, enhancing customer engagement and value beyond fuel services. Join us for insights into loyalty, data, and payment innovations shaping the UAE’s dynamic retail market!   Guest Bio Suryaveer Singh is the Head of Loyalty, CRM, and Data Analytics at Emirates National Oil Company (ENOC). With over 15 years of experience across various industries, he led the development of Yes Rewards, the UAE’s first Fuel Rewards Program. Launched in 2020 with Comarch as the loyalty partner, the program offers seamless digital features, including app-based OTPs, instant earn-and-burn capabilities, and cross-promotions between fuel and non-fuel brands. Suryaveer’s innovative approach and focus on customer engagement have grown Yes Rewards to over 1 million members and earned multiple accolades, including Gold in the Customer Happiness Awards 2024. Read more here: https://lnkd.in/eY6kSw7U Listen on Apple: shorturl.at/fhkuz Listen on Spotify: shorturl.at/jmxDS 👉 Show notes and all episode links: https://lnkd.in/e7FyxNXg #podcast #payments #fintech #strategy

🏨What can hotels learn from omnichannel retailers? At EDC, as we have worked with hotel operators, we have realised that they are probably five or more years behind omnichannel retailers when it comes to developing a payment acceptance strategy. In this article, Mark Beresford (Director, London), looks at the five key learnings from best-in-class retailers where hotels operators are acknowledging as key to success in developing a payment acceptance strategy. 👉 Read more here: https://lnkd.in/e_d5XRuC 📨 Sign up to Edgar, Dunn & Company Spotlight Newsletter and receive our latest insights, news, webinars, company updates and more: https://lnkd.in/e-R6qhi4 #payments #hospitality #customerexperience #omnichannel

💡Conversation with Magdy Hassan, CEO of taly For Digital Payments Jean Sideris (Director, Dubai) recently spoke with Magdy Hassan, CEO of Taly. During their conversation Magdy shared his views on the payment trends, the foundation of Taly and the Egyptian processing and FinTech landscape 👉 Read more here: https://lnkd.in/eEdgPdqS #payments, #paymentsinterview, #digitalpayments, #Fintech 📨 Sign up to Edgar, Dunn & Company Spotlight Newsletter and receive our latest insights, news, webinars, company updates and more: https://lnkd.in/e-R6qhi4

The leading international event for professionals in payments, banking, identification, and new technologies, TRUSTECH Event 2024 is happening from the 3rd until the 5th of December, and will gather companies, startups, decision-makers and experts from the whole world in order to analyze new trends and solutions on these topics. We are excited to say that there will be two key speakers from Ingenico at the event: Mark Dillon, Solution Marketing Director at Ingenico, and Romain Colnet, Head of New Generation Offerings at Ingenico Labs. 🧠 Romain Colnet will talk about "Paiements en magasin et Web 3 : la nouvelle frontière ?" and Mark Dillon will be joined on a round-table by Pierre BIENVENU, from Banque de France, Pauline Cieutat, from EPI Company, and Charlotte Pagot, from MERCATEL, on the topic: "𝙑𝙚𝙧𝙨 𝙪𝙣𝙚 𝙧𝙚́𝙫𝙤𝙡𝙪𝙩𝙞𝙤𝙣 𝙙𝙚 𝙡'𝙞𝙣𝙨𝙩𝙖𝙣𝙩𝙖𝙣𝙚́𝙞𝙩𝙚́ 𝙙𝙚𝙨 𝙥𝙖𝙞𝙚𝙢𝙚𝙣𝙩𝙨 𝙚𝙣 𝙁𝙧𝙖𝙣𝙘𝙚 𝙚𝙩 𝙚𝙣 𝙀𝙪𝙧𝙤𝙥𝙚 ?". It will be a great event, and we would also like to thank Gregoire Toussaint, Directeur at Edgar, Dunn & Company for this opportunity. 👏 #trustech #fintech #payments #commerce #wallet #europe #Trustech2024 #ingenico #identification #innovation #banking

Merchants are leveraging innovative technologies to improve customer satisfaction and streamline operations both in-store and online (via Edgar, Dunn & Company) #payments #fintech #banking #commerce #ecommerce #technology #retailing Full report here: https://lnkd.in/ecYGQakb

🎧 EDC Podcast Ep 43: Tue To, Head of Fintech - EDC's Fintech Report About This Episode Each year, EDC's Advanced Payments and Fintech Report provides insights into the latest trends shaping the payments landscape. Now in its 17th edition, the report examines 14 key areas transforming the industry, driven by technological innovations, regulatory changes, and evolving consumer preferences. The report also includes findings from our annual industry survey conducted between May and July 2024, gathering insights from 100 senior payments professionals worldwide on the most pressing challenges and opportunities. In this episode, Julia Callejo Garvía, Senior Consultant in Paris, interviews Tue To, Head of Fintech in San Francisco, to discuss about the latest trends in the payments industry covered in the latest edition of EDC's Advanced Payments & Fintech Report. Guest Bio Tue To is the Head of Advanced Payments and Fintech for North America, operating from our San Francisco office. With more than 15 years of experience in strategy consulting, she brings a wealth of expertise to her role. Tue’s expertise spans various areas, including payment processing, card networks, mobile payments, international remittances, and emerging technologies. Her global experience in strategy and product development has helped clients across the globe optimize their payment operations, identify new business opportunities, and implement innovation solutions to drive growth and profitability through a combination of strategic thinking and practical insights. Tue holds a B.A. in Economics and Mathematics from Grinnell College and an MBA from Columbia Business School. Outside of work, Tue enjoys photography and trying new cuisines. Listen on Apple: shorturl.at/fhkuz Listen on Spotify: shorturl.at/jmxDS 👉 Show notes and all episode links: https://lnkd.in/e7FyxNXg #podcast #payments #fintech #strategy #strategyexecution

💡 How much regulation is needed? After attending the Open Banking Expo and the Payments Leaders Summit events, Volker Schloenvoigt (Director, London) reflects on the role of regulation and its impact on the fulfilment of account-to-account payment initiatives, focusing on two facets, New Payments Architecture (NPA) and Open Banking. 👉 Read more here: https://lnkd.in/ekstvqKJ #openbanking, #payments, #NPA, #NewPaymentsArchitecture, #OpenBankingExpo, #PaymentsLeadersSummit, #fintech, #regulation, #accounttoaccount, #A2A, #paymentinitiatives, #payments, #edgardunn, #financialservices, #paymentsinnovation 📨 Sign up to Edgar, Dunn & Company Spotlight Newsletter and receive our latest insights, news, webinars, company updates and more: https://lnkd.in/e-R6qhi4

💡Artificial Intelligence in the Retail Sector: Inside Four Critical Implementation Areas Building on our initial exploration of AI in retail, we are now examining how this technology is actively reshaping core business operations. From enhancing customer experiences to revolutionising inventory management, supply chain logistics, and in-store security, retailers are discovering that AI adoption is not optional—it is imperative for staying competitive in today's market. 👉 Read more here: https://lnkd.in/er8B4-dY #payments, #retailtech, #customerexperience, #inventorymanagement, #supplychain, #logistics, #instoresecurity, #artificialintelligence, #retailinnovation, #digitaltransformation, #futureofretail, #retailAI, #AIadoption, #competitiveadvantage 📨 Sign up to Edgar, Dunn & Company Spotlight Newsletter and receive our latest insights, news, webinars, company updates and more: https://lnkd.in/e-R6qhi4