2-Star Hotels in Upper Arlington

We were in Columbus for a two week unplanned stay because of a family emergency (loved one in hospital ICU). We moved to the Marriott Towneplace OSU because after 4 nights at Staybridge OSU and our status, they had no room for us (we are lifetime Diamond members at Hilton and Diamond Elite at IHG-Holiday Inn Staybridge. We don’t usually stay at Marriott). I was a mess when I called Towneplace and spoke to Patrick and he said “Come check in, we got you”. He let us check in early- at noon, he offered a medical rate, a clean and comfortable room. Breakfast area was very tidy, comfortable and food was delicious. It’s the little things too-offered free soap/dryer sheets for use in their onsite washers, gladly printed emails, and made copies for me. It was a stress free, welcoming environment. All their staff was friendly, professional and wanted to make our stay as comfortable as possible. Their guests included families with lots of kids/traveling sports teams, professionals attending meetings, a rock band (John Waite), families with their dogs—and all were treated kindly and welcomed. The front desk staff (day and night) care about their guests, made a point to chat and are so helpful. Truly, I can’t say enough. Now that we are not staying for business, Marriott will be our choice.