Aisera named a Leader in the

October, 2024 Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management

Gartner Magic Quadrant report

Aisera’s Agentic AI products help enterprises accelerate revenue growth, increase productivity, cut costs, and deliver exceptional user experiences. Powered by an agentic reasoning architecture, these products handle intentless natural language, autonomously driving decisions and actions to achieve business outcomes.

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Gartner, Magic Quadrant for Artificial Intelligence Applications in IT Service Management, Chris Matchett, Rich Doheny, Chris Laske, Ankita Hundal, 9 October 2024

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With Aisera, organizations can unlock human potential while saving millions in operational costs.

80%

Enhanced
Productivity

75%

Auto-resolution
Rate

85%

CSAT
Improvement

Aisera’s best-in-class agentic architecture is built on the following