byrd

Would you like to take a closer look at our operations? 🔍 Discover how byrd’s cutting-edge Halle warehouse elevates the e-commerce experience with advanced logistics and automation. This facility combines years of fulfillment expertise with our tech-enabled solutions to ensure seamless operations: 🏢 Our dedicated hall offers 8,000 m² of storage space, equipped with 24/7 access control and CCTV for top-tier security. 🚚 Proximity to major carrier hubs, including DHL just 15-20 minutes away, ensures fast and efficient deliveries, even during peak periods. ⚙️ Continuous automation, like our SLAM machine, maintains accuracy and speed, essential for handling high volumes with maximum SLA performance. 🌱 We’re certified for HACCP, BIO (organic), IFS, and temperature-controlled goods, ensuring the highest quality across all categories. With double shifts year-round and access to a flexible pool of temp workers, we’re ready to handle peak season seamlessly. Ready to see it in action? Check out the video below and learn how we help e-commerce brands scale with confidence! 👇🚀

How do you know when it’s time to switch to a new 3PL? 🤔🚚 E-commerce success hinges on a reliable fulfillment setup, and the key to evaluating it lies in your performance metrics. Taking a closer look at KPIs like order accuracy, on-time delivery, and inventory tracking can help you identify inefficiencies, avoid unnecessary costs, and ensure your logistics partner is equipped to support your growth and handle marketplace demands. By assessing these metrics thoroughly, you can decide whether your current 3PL is helping—or hindering—your business. Watch the full video to uncover the signs it’s time for a change and learn how to future-proof your fulfillment operations! 👇

You’ve reached the customer support helpline. We’re here to help. To speak with an agent, please press 1 📲 To learn how merchants are evolving customer service with generative AI and proactive communication and how these strategies can turn delivery pitfalls into opportunities, please press the link below to listen to our latest podcast episode with Arne Jeroschewski, CEO, and Co-founder of Parcel Perform, and Petra Dobrocka, byrd’s Co-founder and CCO 🚀

Black Friday is just a few days away – are your e-commerce operations holding up? 📝 The holiday rush has begun, and now’s the time to ensure your operations are running like clockwork. With high stakes and even higher customer expectations, every detail counts. 🚨 Are your fulfillment and shipping processes optimized to meet this demand? Our blog is your last-minute checklist to: ✅ Leverage a 3PL partner to keep fulfillment running smoothly ✅ Fine-tune inventory and shipping for efficiency and satisfaction ✅ Manage returns like a pro to delight your customers ✅ Maximize the post-purchase experience to drive repeat sales Click the link in the comments for your final check-in 🔗

We’re excited to announce that byrd is now featured on even logistics! 🎉 At byrd, we believe every e-commerce business deserves the transparency needed to choose the right logistics partner. We’re happy to be part of the platform & community of even logistics that tries to shed some light on the otherwise very difficult-to-understand world of logistics. When does it make sense to work with byrd you might be wondering? Let's take a look at some examples: 💻 You require Lot or BBD tracking to ensure full inventory traceability (selling supplements, food, beverages, etc.) 🌱 You're selling Organic-certified products 🚀 You want to expand your business across Europe 📦 You want to use your own packaging material 🔍 Your product requires serial number tracking (e.g. for electronics) 📈 You're selling bundles to increase AOV ... and more When are we not the right partner for your needs? ❌ Your products need to be cooled ❌ You're selling bulky products (such as furniture) ❌ You're selling fashion and have complex requirements when it comes to returns processing Find out more by heading to our profile listing!

How can a seamless return process turn frustrated customers into loyal ones? 🌟 Returns are an inevitable part of e-commerce, but how you handle them can make or break your relationship with customers. A complicated return process risks losing their trust, while a smooth, automated, and customer-friendly experience increases the chances of them coming back. By offering self-service options and minimizing delays, you can turn returns into an opportunity to build loyalty and create value for your brand. 👉 In our latest podcast episode, Arne Jeroschewski, CEO and Co-founder of Parcel Perform, sat down with byrd's Co-founder, CCO, and podcast host, Petra Dobrocka, to discuss the value of optimized returns and how it impacts customer retention. Tune in via the link in the comments to dive deep into the topic! 🎧

What’s the secret to turning deliveries into unforgettable customer experiences this peak season? 🤩🎁 Packaging that stands out doesn’t just protect products—it tells your brand’s story. A well-thought-out unboxing experience can leave a lasting impression, foster customer loyalty, and make your business unforgettable 🚀 👉 At byrd, we make creating and storing customized packaging effortless. Through our cloud-based dashboard, you can manage your materials from start to finish—logging specifications, validating dimensions, and seamlessly integrating them into our fulfillment process. With your custom packaging ready to go, every order becomes a moment that delights your customers and builds your brand. Want to see how byrd helps you manage customized packaging for peak season? Watch now! 👇

We're thrilled to announce that this year for the holiday season we're again running a sustainability campaign to lead the change toward a greener e-commerce industry in partnership with One Tree Planted! 🌳 👉 This holiday season, we're giving back to the environment by planting trees based on the number of shipments we fulfill for our customers, partly offsetting carbon dioxide emissions caused in the supply chain. As a company that values sustainability, it is important for us to continue being a part of this movement of raising environmental awareness in the industry. Stay tuned until year's end, when we will announce how many trees we are planting this year! 🚀

How does a 3PL get your inventory ready for peak season success? 🏭 Peak season preparation starts long before the rush begins! At byrd, we help businesses stay ahead by announcing inbound deliveries early, tracking them in real time, and optimizing storage locations. Our proactive approach ensures inventory arrives on time and in the right place so you can fulfill orders quickly, and keep your customers happy. Watch our video to see how our streamlined process and data-driven strategies get you ready for the busiest season of the year! 👇

How can precise delivery notifications help build trust and keep customers coming back? 📦 In today’s e-commerce landscape, it’s not just about getting the package delivered; it’s about ensuring a smooth, transparent experience that strengthens customer relationships. Simple missteps—like confirming a delivery without clarifying when it was left with a neighbor—can create confusion, lead to unnecessary customer service calls, and ultimately impact customer satisfaction. By proactively providing specific delivery updates, merchants can minimize friction and show customers they’re cared for every step of the way. 👉 In our latest podcast episode, Arne Jeroschewski, CEO and Co-founder of Parcel Perform, sat down with byrd's Co-founder and CCO, Petra Dobrocka, to discuss the critical yet often overlooked post-purchase experience in e-commerce. Together, they explore the evolution of customer expectations, the importance of proactive communication during delivery, and the role of data in optimizing the post-purchase journey. Tune in via the link in the comments to dive deeper into creating a better customer experience! 🎧