Emarsys

Swipe to get inspired by the top omnichannel experience, courtesy of The Walt Disney Company, Starbucks, PUMA Group, SEPHORA 👉👉👉 And there's more! Discover 4 more experiences from Walgreens, Amazon, Pizza Hut, Crate and Barrel in our blog: https://lnkd.in/euje9DF5

Imagine being rewarded just for shopping. That's the magic of tiered loyalty programs! ✨ Here’s how it works for the customer: 🛍️ Spend more, unlock new perks 🎁 Enjoy discounts, free items, gift cards, and even points/miles 🎯 Feel valued with exclusive benefits Why do these programs work so well? ✅ Encourage repeat purchases ✅ Build emotional loyalty ✅ Personalized perks 🚀 Big brands like Sephora and Starbucks have mastered this, creating communities of loyal customers who love achieving premium benefits. And the best part? The rules are clear, the rewards are exciting, and the connection is real. See examples from top brands here:https://bit.ly/3BpQ0fd

Swipe to see the secrets to The Home Depot's customer success 👉👉👉 Hungry for more info? Deep dive into the full Home Depot story: https://lnkd.in/e4AAeTPk #CustomerStory

Who knew the weather and business could have so much in common? From weather impacts to shifting business trends, learn how to predict the unpredictable from Evan Gold, EVP Global Partnerships & Alliances, Planalytics 👇 https://bit.ly/4gcpSmK

Not all channels are made equal when it comes to customer communication. Based on recent data customer loyalty data, email still leads the way! 📧 But how can you adapt your strategies and create truly omnichannel experiences? Dive into more customer data, strategies, and trends in the Customer Loyalty Index report to learn more: https://bit.ly/4ilL4Zh

Our #NRF2025 booth will feature not only insightful sessions and great brands but also our exec team! Don't miss out on a chance to pick the brains of our in-house experts on all things omnichannel marketing and customer loyalty! 👉 Book a meeting with SAP Emarsys at NRF: https://bit.ly/3OKjS92 #Retail #Commerce #CustomerExperience National Retail Federation

Ever wondered "How do they do it?" 🤔 Check out the crème de la crème of omnichannel marketing with examples from 1. Disney Theatrical Group 2. Starbucks 3. Pizza Hut 4. SEPHORA ....and others: https://bit.ly/4fWUZDg

🔥 Black Friday 2024 recap! 🔥 This year’s Black Friday season went mobile and omnichannel with 📈 10% YOY growth in overall customer engagement! Let's dive into the numbers 👇 📱 Mobile highlights for YoY: - 200% growth in mobile engagement on Black Friday - Push: +72.3% - SMS: +51.7% - In-App: +18.7% - Web Push: +63.8% - 📉 Support requests down 28% YOY, showing improved platform scalability But there were more chances to engage in November! 🛍️ Singles’ Day (Nov. 11) YoY changes: - Overall engagement volume: +12.2% - SMS: +118.6% - In-App: +65.84% - Web Push: +59.15% - Push: +37.01% 🇲🇽 El Buen Fin (Nov. 15) YoY changes: - Overall engagement volume: +7.9% - Web Push: +171.2% - Push: +135% - In-App: +65% - SMS: +47.7% Marketers embraced mobile-first omnichannel strategies, delivering targeted, seamless experiences at scale, and driving significant results for brands like The Home Depot and Arezzo&Co. 🔑 Takeaway: Mobile is no longer optional—it's essential for engaging customers where they are. Get more data and insights: https://bit.ly/4gnssXi

Focusing on customer values, seamless experiences, and trust drives loyalty and boosts margins 📈 The numbers don't lie 👇 Read the blog for more: https://lnkd.in/eX4XV9rj

Power loyalty with smart segmentation 🚀 Group customers by behavior, preferences, or advocacy to deliver personalized rewards and messaging. 💡Tip: Reward referrals, not just purchases - brands like Huel drive 20% of new customers through advocacy. Discover more about smart segmentation: https://bit.ly/4eRMs30