Netconomy

🌟 We’re Hiring: Operations Engineer in Belgrade or Novi Sad! In this role, you’ll have the opportunity to manage customer applications, employ Docker and Kubernetes, enhance our DevOps practices, and ensure top-notch security. We’re looking for someone with: 👉 Over 3 years of experience in Web Operations 👉 Proficiency with CI/CD tools 👉 Strong English language skills It’s a plus if you have Docker/Kubernetes, shell scripting, and Python skills or are proficient in German. Eager to join our team? Apply on our website and take the next step in your career journey: https://lnkd.in/eZnenX-q #NETCONOMY

It's already been a month, but the energy from our NETCONOMY Summit is still going strong! 🙌 Watch the video below for the main highlights, and if you'd like to know more about the event, head over to the NETCONOMY website: https://lnkd.in/eA89t7yG #NETCONOMY #WeAreNETCONOMY

Let’s be honest: Many B2B companies try offering self-service options, but only a small percentage manage to do it with any noticeable success. As a result, they become less competitive – leading to serious long-term consequences for their business. Our CEO Martin Barzauner, and SAP’s Alex Timlin (Chief Expert CX and CRM) wrote a paper on this topic in which they discuss: 👉 why right now is the perfect time to implement digital self-service 👉 why this topic is not only about technology but also about business 👉 some of the first steps you can take If you’d like to learn more, download the full paper from the NETCONOMY website: https://lnkd.in/eN5XuV7D #NETCONOMY

This one is for our followers in the Netherlands! Want to know how market leaders deal with AI? Then make sure you catch our session with Douglas at the #SAP CX Live Amsterdam 🚀 Join us as we explore how Douglas uses the latest in AI and machine learning technologies to stay in the lead and create value for their customers. Find out more and register: https://lnkd.in/eYDECZZt #NETCONOMY #SAP #AI

“Describe working with NETCONOMY in three words.” That’s one of the questions we asked the participants of our first NETCONOMY Customer Summit earlier this year. Watch the video to hear all the answers, and visit our website to find out more about how the event went: https://lnkd.in/eBGvjtKe #NETCONOMY

In manufacturing, delivering a great product is only half the battle. To truly stand out, manufacturers must also exceed customer expectations in service and support. Here are three ways omnichannel customer service can help achieve that: 1️⃣ Unify Customer Communication Manufacturers often face fragmented communication across emails, phone calls, and social media – leading to delays and miscommunication. Omnichannel solutions integrate these touchpoints into one cohesive system, ensuring consistent and informed interactions. 2️⃣ Simplify Complex Support Customer support cases in manufacturing are often quite complex, requiring a lot of time and multiple people to resolve successfully. With omnichannel customer service, manufacturers can leverage advanced technologies like IoT and AI for real-time data and efficient troubleshooting. This reduces downtime and empowers teams to proactively address complex issues. 3️⃣ Manage Expectations and Feedback Proactive communication is vital for managing customer expectations. An omnichannel approach keeps customers informed, aligning expectations with reality. By centralizing feedback, manufacturers can also swiftly adapt to customer needs, promoting transparency and reliability. If you’d like to learn more about how omnichannel customer service can help your company, head over to our website to read the full blog article: https://lnkd.in/epBihMnN #NETCONOMY

SAP Connect 2024 was a blast! Our Chief Customer Officer Thomas Ziegler and colleagues Michael, Sabine, and Michael came back from the event full of impressions and with the latest market insights. As the main #SAP partner event in this part of the world, SAP Connect is an excellent opportunity to share our experience and learn from the partner network. Not surprisingly, this year’s event was all about #AI, especially related to customer experience. SAP took the opportunity to highlight its cutting-edge solution – the SAP CX AI Toolkit – and showcase how it can help companies stay in the lead when it comes to efficiency and digital processes. If you’d like to learn more about the SAP CX AI Toolkit, we have an entire blog article dedicated to this new solution: https://lnkd.in/e-jjAgSc #NETCONOMY

🚨 Now Hiring: Operations Engineer in Graz, Vienna, or Pörtschach! As an Operations Engineer you play a vital role in optimizing infrastructure for our platforms. Your role will involve managing customer applications, employing Docker and Kubernetes, enhancing DevOps practices, and ensuring security. ➡️ Requirements: 3+ years in Web Operations, hands-on with CI/CD tools, and excellent English communication skills. ➡️ Plus if you have: Docker/Kubernetes experience, as well as Shell Scripting, Python, and German language skills. Interested in joining our team? Apply today on our website: https://lnkd.in/eHpxgVWt #NETCONOMY #ITJobs

Another year, another incredible NETCONOMY Summit! 🚀 It was amazing to see the whole company together, celebrating our achievements, sharing experiences, and setting the path for the future. A big thank you to our wonderful speakers, dedicated organization teams, and everyone who joined. Check out some of the best moments below, and you can find out more about the event on our website: https://lnkd.in/eA89t7yG #NETCONOMY #WeAreNETCONOMY 📷 Andreas Stuchlik

Ready to dive into the topics of personalization and hyper-personalization with us? Join our colleagues Thomas and Hrvoje for an authentic exploration of advantages, entry points, and resulting first-hand experiences. In their session, they will discuss the importance of adopting these approaches to drive customer loyalty, engagement, and conversion. 📅 24 October | 11:00am CET 📍 online webinar Find out more and register: https://lnkd.in/eGCU7muD #NETCONOMY