Care Connect - Community Care Provider

There’s a lot of focus on culture at the moment, particularly for hybrid workforces. Which is why we’re so proud of the results of our most recent employee survey. Care Connect staff work across three states, in the office, remotely and on the road. We’re a mix of employment types – full time, part-time and permanent part-time. Despite this, 90% of us ‘clearly understand our individual role in supporting or clients to receive exceptional care’ and 84% feel ‘well supported by our team’. Reflecting Care Connect’s corporate values of collaboration, courage, authenticity, respect, and excellence, we’ve said we receive sufficient time and support from our manager, and feel comfortable in sharing feedback and opinions with our manager. And we strongly value the work Care Connect does - “making a difference to our community” and “supporting those in need”. Want to experience an organisational culture consistently described as ‘friendly, supportive and caring’? Check out our careers page https://lnkd.in/eS8jjXs2

We are delighted to celebrate Nikki Loughran, our Care Manager in the Southeast Melbourne team, as she reaches an incredible five-year milestone with Care Connect! Here’s what Nikki had to share about her journey: “I started off with Care Connect in the Queensland/Northern New South Wales team in 2019 as a Care Manager for the Home Care Package program. This was weeks before Care Managers changed from being office-based to being a mobile workforce and working from home. A few months later COVID hit and I, along with the rest of the team, had the unique experience of servicing clients in two states with a closed border in between for many months. Even though I absolutely loved my team and my Manager Maria, I decided to move back to Victoria to be closer to my family in early 2022. I was lucky enough to be recommended for the position of Team Leader of the Southeast Melbourne Home Care Package team and led them for about 6 months, then also took on the Team Leader role for the Northeast Melbourne team until mid-2023. I really missed the contact with my own clients, so made the decision to move back into a Care Management role in August 2023. I’m thrilled that I did too, because I love my job! I get so much satisfaction and pleasure at seeing the difference I can make for people – from helping them to understand the aged care system and its rules, to improving someone’s independence or building their confidence about advocating for themselves or even making staying at home just that bit easier. It may be a bit corny, but I like to approach each client’s situation as if they were my Mum or Dad. What would I want for them? It’s such a privilege and an honour that my clients trust me enough to include me on their journey and I treasure that. I’m very grateful that I have a job I’m passionate about that helps people at the same time.” Congratulations, Nikki, on this remarkable achievement. Your dedication, passion, and commitment to making a difference inspire us all. Here’s to many more years of empowering lives and creating meaningful connections!

We’re thrilled to honor Maria Miles, ours Regional Manager Aged Care NSW and QLD, as she marks five incredible years with Care Connect! Here’s what Maria had to share about her journey: "I can't believe it's been 5 years! I have a deep sense of humility and gratitude from the incredible experiences I've had with Care Connect. From my early days as a Case Manager through to my current role as Regional Manager Aged Care, I have grown and learned so much. I feel very fortunate to work alongside so many talented, passionate, and driven people who inspire me daily – both staff and our clients. These deeply meaningful connections motivate me to ensure each client receives honest, high-quality support and services. Here’s to many more milestones ahead, guided by the values we live by and the incredible team we’ve built!" Congratulations, Maria, and thank you for your unwavering dedication and passion. Here’s to many more years of making a difference!

Question 2 - Do I have to transition to the Support at Home program? Starting 1 July 2025, everyone currently receiving Home Care or waiting for a Home Care Package (HCP) will automatically move to the new Support at Home Program—no reassessment needed. When you move to Support at Home, your funding will be the same as your current HCP level. If you have unspent funds, they will carry over and can be used for extra services, assistive technology, or approved home modifications. If you’ve been on the National Priority System waiting list, your Support at Home funding will match the HCP level you were approved for when the program begins. For more details about the upcoming changes, visit our website: https://bit.ly/40ZsksH or call our friendly team at 1800 692 464. If you would like us to answer a question for you, feel free to comment below! #agedcareaustralia #liveindependently #SafeAtHome #myagedcare #supportathome #FAQ

We're proud to celebrate Melissa Woods, Area Manager for our Out of Hospital Care program, for her five amazing years at Care Connect! Melissa began her journey with us as a Care Manager, before being promoted to a leadership role in February 2022. Based in our Tweed Heads office, Melissa's dedication, leadership, and passion for delivering exceptional home care support have made a lasting impact on our clients and team. Thank you, Melissa, for your commitment to helping individuals live independently at home. Your hard work and compassion truly make a difference every day. For those looking to make a meaningful difference, Care Connect offers a supportive, growth-oriented environment in community care. For current vacancies please check out our website: https://lnkd.in/e2eTtpUd Here's to many more years of success, Melissa!

Looking to stay informed with upcoming Aged Care Reforms? In our FAQ series, we will answer your key questions, starting with: Question 1: When will the new Support at Home program begin? The new Support at Home Program will replace the Home Care Packages (HCP) Program and Short-Term Restorative Care (STRC) Programme from 1 July 2025. The Commonwealth Home Support Programme (CHSP) will transition to Support at Home no earlier than 1 Jul 2027. For more details visit our website: https://bit.ly/40ZsksH or call our friendly team on 1800 692 464. If you have any questions, ask them in the comments below. #agedcareaustralia #liveindependently #SafeAtHome #myagedcare #supportathome #FAQ

To all the wonderful carers out there, here are some FREE upcoming online events for you to check out! November 13th - Supporting people with dementia to stay at home longer- https://bit.ly/3O5HdSy November 13th - Navigating My Aged Care- https://bit.ly/4fKgUNd November 20th - A national conversation: The importance of brain health- https://lnkd.in/eiyKqTgY more) Live stream link - https://lnkd.in/gWFc77fT 10am AEDT November 21st - Carer Gateway services and supports- https://bit.ly/3YN8mye December 3rd - National Gallery Australia - Art for carers online- https://bit.ly/3W5Yher #carers #carersupport #CarersAUS #ngvmelbourne #dementiacare #dementiaawareness

Are you exploring career opportunities in home care or looking for your next role in the sector? Don’t miss the chance to connect with industry experts at the Maroondah Festival in Croydon, Victoria, this Sunday, 10th November. Care Connect’s welcoming team will be available from 10am to 4pm, ready to discuss the many benefits and rewards of working in home care.

Care Connect’s care finder team provides vital extra support for clients who need help accessing aged care services.    This free, face-to-face service is tailored for older adults who may feel vulnerable or lack a trusted support person to guide them through the system. This addition to Care Connect's services deepens our impact in the communities we serve.    Explore our newly launched care finder website to learn more, submit a referral, or connect with our team. Together, we can ensure that people receive the care they need to live safely and independently at home.

To all the wonderful carers out there, here are some FREE upcoming online events for you to check out!  October 25th - National Gallery of Australia - Art and dementia online - https://bit.ly/4fbs1i3 November 21st - Creating a dementia friendly home - https://bit.ly/4hrIXmD