Complete Credit Solutions

Complete Credit Solutions

Financial Services

Parramatta, NSW 1,579 followers

Our vision is to be recognised as the most reliable provider of receivables management solutions in Australia.

About us

Complete Credit Solutions and its subsidiaries are Australian owned and operated businesses specialising in the acquisition and servicing of consumer debts, including credit cards and personal loans. Our mission is to become the premiere receivables management agency in Australia recognised for its professionalism and excellent customer service coupled with an exceptional compliance record and brand protection. We are committed to the development of our staff to ensure we exceed our own high standards of customer service and to that end we invest rigorously in our training and development platform. We monitor all customer contact to ensure compliance and best practice. This approach means that we can confidently deliver high levels of customer service and satisfaction with the ongoing needs of our clients and stakeholders fulfilled.

Industry
Financial Services
Company size
51-200 employees
Headquarters
Parramatta, NSW
Type
Privately Held
Founded
2012
Specialties
Debt Collection, Purchased Debt, Financial Services, Banking and Finance, Customer Service, Skip Tracing, and Compliance

Locations

Employees at Complete Credit Solutions

Updates

  • Today highlights the impact that three little words can have on the people in your life.   R U OK? Is here to help you build stronger connections and start meaningful conversations with your friends, family, neighbours and colleagues who might be struggling with life’s ups and downs.   Here are some steps to help you start the conversation: 💛 Ask – Reach out genuinely and ask, “Are you OK?” 💛Listen – Take the time to listen with an open mind. 💛Encourage Action – Help them think about next steps or resources. 💛Check-in – Follow up later to see how they’re doing. Let’s remember the importance of supporting one another today, and every day - it doesn't take much, sometimes the greatest gift we can offer is simply being there.

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  • In recognition of National Reconciliation Week this year, CCS celebrated at our Hurstville office yesterday with a creative competition in the style of First Nations traditional art as well as some trivia around First Nations histories, cultures and achievements to help connect our staff to the wider reconciliation movement and convey the importance of the need for all individuals to connect, respect, act, and create change. Additionally, we are proud to announce that CCS is sponsoring Coast Shelter’s reconciliation march, where participants will share in the culture of First Nations peoples with a powerful acknowledgement, song, dance and Yidaki (didgeridoo). Coast Shelter is a not-for-profit organisation providing specialist homelessness services and support programs on the NSW Central Coast, and all sponsorship proceeds they are raising will go to local First Nations organisations, Mingaletta and Gudjagang Ngara li-dhi (GNL).  

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  • Today, CCS have come together to embrace diversity, foster inclusivity, and celebrate unity in our communities. Harmony Day reminds us of the beauty in our differences and the strength we gain from understanding and respecting one another. To celebrate this year's Harmony Day, each site hosted a morning tea with dishes from around the world. It was a treat to celebrate the flavours of our cultures and to embrace the diversity that contributes to our organisation's talents.

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  • We are currently hiring entry level and experienced Collectors for our Parramatta office!   Requirements: ◾ This is a full-time opportunity in our Parramatta office Monday to Friday 8:30am-5pm ◾ This roles suits someone competitive and driven to meet targets and KPIs ◾ You must be prepared to occasionally engage in challenging customer conversations ◾ Resilience is required! ◾ You are able to listen to and talk to all types of people ◾ Empathy is required! ◾ Previous collections, call centre or sales experience will be highly regarded   Perks and benefits: ✨ 3 weeks of paid training, and then ongoing training and support ✨ A chance to develop your career via our Career Pathways ✨ Lucrative bonus structure! ✨ Conveniently located in Parramatta close to public transport, shops and cafes   For more information, or to apply today, please head to our website: https://lnkd.in/eiVgYBxn

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