Emerson Health

🌐 Contract Management vs. Contract Administration: Key Differences 🌐 In Emerson Health's recent Fireside Session, Alicia asked Matthew Armour from ProcureSpot and Bidio.ai to break down the difference between contract management and contract administration. Here's what he said: 🔹 Contract Management is about relationship and performance management, focusing on the bigger picture—managing costs, overseeing performance and reporting, handling disputes and variations, and driving innovation and continuous improvement. It’s about nurturing the partnership and ensuring that the contract’s goals are met. 🔹 Contract Administration, on the other hand, handles day-to-day operational tasks: accounts payable and receivable, timesheet control, data collection, report writing, and resourcing. This is the logistical backbone that keeps everything running smoothly. Yes, he was the absolute font of procurement knowledge! If you'd like to hear about upcoming Fireside Sessions as soon as they're announced, visit emersonhealth.com.au and register for updates. #emersonhealth #firesidesessions #health #professionaldevelopment #strategy #innovation #ContractManagement #ContractAdministration #Procurement #projectmanagement

How can you leverage your procurement strategy for impact? Here's a snippet from our October '24 Fireside Session, where we sat down with Matthew Armour from ProcureSpot and Bidio.ai to discuss how procurement strategies can be designed to build real, lasting value. We spoke briefly about proof of concepts as one potential approach: 🔹 By focusing on specific outcomes—like improved user experience or system efficiency— proof of concepts can aligns supplier incentives with government performance requirements, and shifting the focus from inputs or features to measurable results. 🔹 Defined success metrics: A well-designed proof of concept includes clear outcomes, such as usability, system integration success, and scalability. These metrics are critical in ensuring that suppliers commit to delivering value and measurable results from the start. 🔹 Gateway to a longer term relationship: Achieving results in the proof of concept phase can pave the way to signing a longer-term contract with confidence, as a supplier has already demonstrated their ability to meet expectations and drive value. Matthew’s approach underscores a critical shift in procurement strategy: aligning supplier goals with measurable outcomes enhances accountability and fosters sustainable partnerships. Emerson Health's Fireside Sessions run live every two months, featuring expert guests and topics that support the professional development of people working in the health and human services sectors. For your personal invitation, register for updates at emersonhealth.com.au. Stay tuned for more insights from this fascinating conversation! #emersonhealth #firesidesessions #health #professionaldevelopment #strategy #innovation #ProcurementStrategy #ValueCreation

AI’s Game-Changing Role in Procurement In our most recent Fireside Session, Alicia Cook had the privilege of interviewing Matthew Armour from ProcureSpot and Bidio.ai. She asked him about the most interesting procurement applications for AI - and was surprised to hear that 83% of Matthew's clients—who regularly bid for government contracts — expressed their support for government using AI to support tender evaluation processes. This level of acceptance highlights AI’s potential to improve decision-making by increasing objectivity and reducing biases in procurement. Emerson Health's Fireside Sessions run live every two months, featuring expert guests and topics that support the professional development of people working in the health and human services sectors. For your personal invitation, register for updates at emersonhealth.com.au. #emersonhealth #firesidesessions #health #professionaldevelopment #strategy #innovation

I'm really looking forward to speaking with Jocelyn Brewer at our next Fireside Session in early August. We'll be exploring digital burnout and the right to disconnect - discussing practical guidance for individuals as well as what organisations should consider at the big picture level too. As always, we take questions from guests during the registration process, so if this topic resonates with you please reserve your seat.

Just wrapping up the conversation guide for this week's Fireside Session with Kerryn Butler-Henderson, talking about digital health capability. It's going to be a great conversation where we cover workforce, building capacity, career, digital models of care, information management, and maybe a bit of AI 😉 Here's a taste of what I'll be asking Kerryn: 1. How do we build skills and confidence across the workforce to support digital health readiness, especially for those folks who might not feel very IT savvy? 2. What sort of digital health learning opportunities are there for the folks based in country regions? 3. What can I teach myself, and what do I need to learn in a more formal way? We have just FOUR SPOTS LEFT and I'd ❤️❤️❤️ it if I could also make a "Sold Out" announcement before Thursday. Registration link is in the comments 😁

Last call! Our Fireside Session on digital health capability with Kerryn Butler-Henderson is next week, and we have 5 spots remaining. If you'd like to join us, the link to register is below.

Next month's Fireside Session is with Kerryn Butler-Henderson, speaking with Emerson Health's Alicia Cook about #digitalhealth capability. If you're interested in hearing about the latest on building your personal capability, or your workforce's digital health capability, and the impact on career trajectory - please join us!

This morning, Emerson, of Emerson Health fame, was featured in The Guardian, discussing his experiences in the education system. As she read him the article, he told his mother, Alicia Cook, that he is so very proud of that rabbit sitting on his shoulder, Jellycat, for his first ever public appearance. Please join his equally proud mother in appluading Jellycat’s bravery, and if you share a desire for a world where bravery like this is no longer necessary, please like and share with your networks.

Next month's Fireside Session see us speaking with Jennifer Kozanic about how to develop learning tools that leverage leading practice and influence behaviour change. If you'd like to join us, please register!

Do you know where the 'Emerson' in Emerson Health comes from? Read about the #backstory in Alicia Cook's article marking 8 years at Emerson Health.