Gold Coast Hospital and Health Service's Patient Connect workflow in General Medicine Rapid Access with Foxo expands into Rheumatology 🩺
At Foxo we created the concept of an Interoperable Communication Network to reduce industry frictions of health communication where patients have to navigate accounts and multiple apps. Enabling Providers to have securely authenticated guests – tethered from their mobile number into a guest portal - opens up new models of care, particularly to ensure health equity and access.
We have been very fortunate to have been able to partner with Gold Coast Health's Innovation and Transformation Advisory team to introduce this as part of a new digital continuity of care. Seeing the program expand from #GeneralMedicine, to #Rheumatology, changing patient experience, is incredibly rewarding.
Medical Director of Rheumatology, Dr Jenni Ng, has welcomed its use within the Rheumatology Service.
“This technology offers a secure, streamlined, and accountable communication channel between patients and the Rheumatology team.
...By providing this cohort of patients with an access card (with QR Code), and/or a link via SMS, they are now able to message the Rheumatology service at any time, from anywhere, using Foxo’s ‘Patient Connect’ platform.
Our patients will have peace of mind knowing they have a direct line of communication with our team through the Rheumatology digital messaging platform. Concerns or questions regarding their care can be resolved without the need for a phone call, or travel in to one of our clinics, which will be a much-improved patient experience.”
Further use cases are now in development for #RenalServices, #CancerServices and #ChildHealthServices.
Thank you to Gold Coast Health for all their support in this joint development partnership.
Read the full story from Gold Coast Health here: https://bit.ly/3YrRH37
#DigitalCare #Interoperablenetwork #Patientcommunication
Foxo Luke Fletcher Sandip Kumar Shaurin Shah Sarah Hillmann Shivani Singh Trade and Investment Queensland Anna Brandt Texas Medical Center Innovation Factory John (JR) Reale Devin Dunn Elliana Tuttle Bill Kenney David Bradshaw