Lava Virtual

2025 is gonna be my year... 😶🌫️ Yeah I'm sure it is... but you kinda seem like you're leaving that to chance... I hear this stuff all the time, the grand plans, the big resolutions, and beneath it all is the hopes and dreams of business owners who are really just throwing stuff out there and hoping that it sticks. It doesn't have to be a never-ending, one-day plan, we can make your business dreams a reality with a solid plan. It's 11 days until Christmas Eve and my biz birthday- tag someone who's yapping about their big goals and invite them into the world where goals become plans (that's Lava Land btw). Don't forget- 1 business owner tag = 1 entry to the giveaway!

ITS OUR BIRTHDAY 💫 Well, in 12 days it's our birthday at Lava Virtual and to celebrate I decided to add more sh*t to my plate and run a giveaway 😆 I want to reach and help as many business owners as I can and to do that I need your help, SO here's the dealio... 1. Follow @lava.virtual 2. Like the daily post 3. Tag as many business owners as you can - 1 tag is 1 entry. Bonus Entry is a classic Share to story. The major prize is a Strategy Reset with me valued at $695. The runner up prize is a Pick my Brain call valued at $95. The best on ground prize is a $100 Amazon digital gift voucher. Entries close at 11:59pm 23/12/2024. May the odds be ever in your favour! #businessadvisory #operationsstrategist #sydneybusinessadvisory

Yes, the name Strategy Reset is totally made up- No, the process isn't a flop… here's why: Businesses have been offering these paid consultation roadmap things for generations; there's a reason why they work.  Taking a short, targeted time out of your business to specifically focus on a particular issue or idea is where the magic happens. Let's chat about how the Strategy Reset actually works. Broken up into three distinct parts, each with a different purpose. Pre-call questionnaire. The purpose of the questionnaire is for reflection, often we know something needs to change but we don't actually know what until we sit down and dissect it. The questionnaire will ask you to reflect on what’s working, what’s not working, how you fix issues when they arise, what you would like to see happen and how you want to feel. Taking the time to really dig deep here will help me get to know you faster and ensure you get the most out of part two. Clarity Consultation. 90 mins may seem like a long time but trust me, it ain’t. So the pre-call questionnaire answers are critical to making sure this time is fruitful and impactful for you. I want to give you as much value as humanly possible in the time we have together. During the call we will review your responses, unpack some of these details and start to create a plan of attack to solve whatever issue you're having or map out the process to launch your new idea or offer. I will get you thinking about the logistics on how you plan to achieve the thing and bring up any possible roadblocks that might pop up. Roadmap summary. Information overload is a real thing so actions and ideas we discuss in the call will be captured in an easy-to-understand roadmap document that you will receive within 2 business days of your call, complete with agreed actions, and deadlines. You will be able to take this away and plug it into your business to start making moves straight away. You will also receive a copy of the call recording so you can watch back your call as many times as you need. The Strategy Reset works because it is your opportunity to think strategically, in a supported environment, to make a massive impact in your business.  Have questions? DM me!  #buisnessadvisory #operationsstrategy #businesssupport

My old services were good… but the Strategy Reset is 10x better. I listened to what my clients and other people's clients were telling me.  They liked the support they were getting but something was missing… they wanted MORE. MORE high-level support, MORE executive level thinking, MORE bold moves, MORE backing. It took me a little while but I figured it out and turned it into a service just for you. The Strategy Reset is the name and let me tell you IT SLAPS. Allow me to introduce you, the Strategy Reset is here to help you make sense of the big bold steps you need to take to lead your business where you want it to go. A pre-call questionnaire designed to help me get the lay of your land, your opportunity to share with me what's going on for you, what your hopes and dreams are for your business and the timeline you want to follow to make it happen. Don't hold back, I want to hear it all. Next up- a 90 min clarity consult where we discuss your responses to the pre-call questionnaire, come up with a plan TOGETHER and address any potential road blocks that might rear their ugly head. The pièce de résistance: a documented roadmap written by me, for you, with clear next steps for you and your team to follow, including a recording of our call for you to watch back at any time. The Strategy Reset is for you if you are: Fed up with spinning your wheels in your business and want to start making gutsy moves. Surrounded by loving, well-meaning friends and family who have no idea about business and are giving you disheartening advice. Ready to shut-up your little b*itch voice and launch the thing, or fix the thing and want an independent mind to give you support (without risking the confidentiality of your idea). If this is you and you have been searching for someone to help you. Comment 88 and I’ll send you the link to book your spot. #businessoperations #operationsstrategy #businessadvisory

Happy Friday 🧡 #lavavirtual #sydneybusiness #operationstrategy #virtualadvisory Follow me for operational strategy tips

I realised that I’ve been gate-keeping and here is what I have learnt. Years of corporate experience is being wasted, it’s time that I bring my skills out into the light for more people to access. I’ve got some exciting new offers coming. 💫 Clarity 💫 Accountability 💫 Strategy I hope you’re all ready because it’s time to step right into that messy action and make some big moves. Comment ‘99’ below and I’ll add you to the close friends waitlist. #operationsstrategist #messyaction #changemaker #movemaker #lavavirtual

Who’s heard of @FazitBeauty? Yah- me neither… until this week when Tay Tay sent their sales off the deep-end by wearing their iconic makeup patches to a Chiefs game. According to their latest reel, their sales accelerated to 2500% IN 13 HOURS 🤯 It got me thinking, about the importance of systems and processes in a business. If your service suddenly accelerated overnight, do you have the infrastructure in place to cope with the demand? I’m not just talking about stock volume. It’s more than that- it’s processes to deal with increased DMs and emails, it’s systems to pump out bulk orders, it’s hiring protocols to bring on additional employees and contractors, it’s complaint management standard operating procedures. Even if you’re not a product based business, these foundations are critical to protect your business from adverse scenarios. What if you were unexpectedly out of action, could your business still run without you? Could your cousin or best friend step in and deliver client work or fulfill orders if you were out of action and unable to hold the reigns? I want to leave you with this final thought- the thing that all the biggest enduring brands have in common is rock solid process and procedures, so they can handle anything that business throws at them. If you want this too- DM ‘SEND IT’ and let’s chat. #sydneybusinessadvisory #lavavirtual #businessadvice #strategy #smallbusinessconsulting

This photo 🥹 Today I met a close friend for brunch at my local, we were booked for 9:30am. Today my candidates were headed for second interviews for a Head of Sales role. One of them asked for a morning run through of his presentation. Of course I said yes! So I dropped our 2 kiddies off at daycare, legged it to the cafe and jumped on a google meet to hear his pitch. My friend arrived a tad early and then sneaky-snapped this 🥹🥹🥹 In my whole career this is the first time anyone has looked at me doing my thing, snapped a pic and sent it to me 😭 the caption was “Ps took this of you in your element today!” I really care about what I do, sometimes I can’t believe this is my life now. Serving others and also having brunch in the one morning 🙌🏻 People Like Us® Nicol Matheson Lava Virtual

Last week I spent 3 hours with my client Bek, deep diving on her business financials, she is in the hair game and let me tell you, her game is stronggg. Her hair game that is, her pricing is a whole other story. See- Bek reopened her shopfront salon after years of working from a home salon, her loyal clients came back in droves, yet her bank account was still going backwards. Every time I spoke to Bek she was stressed off her brain trying to figure out where things were going wrong. At this rate, the salon would be lucky to see its 1st birthday, and all her loyal clients would be left with no choice but to find a new hair wizard. First we narrowed down what is her end game here, is it a certain amount of take home $$? Is it a certain day of the week off? Is it hiring a team? Turns out Bek loves her biz like a third baby (like most business owners) and her end-game goal was 2 things… bring in a salary of $100k pa after tax and pivot her business into specialising in hair extensions, a service that sets her heart on fire. Next up we got granular, we worked though every single nitty-gritty expense conceivable that is required to keep the doors open and lights on for her business. When I say granular, I mean we literally worked out “how many mls of product on average is used to wash and blowdry a client’s hair and divided that by the cost of the litre bottle” level granular. The end result we uncovered is that her current prices were way below being profitable and even below the market average. A wash and blowdry that is currently $50, should be charged at $150…. I know, i know WTAF. Now I wont pretend like Bek skipped off into the sunshine, telling all her clients she is tripling her prices, far from it. However she is now armed with information to take messy action. We talked through her mindset on pricing, why pricing increases feel yuck and uncomfortable for her, what she is making it mean if she raises her prices, and what stories she is telling herself about her loyal client base and how they may react to a price increase. In the wrap up we chatted through some strategies to gradually increase her prices to a more sustainable level and opportunities for other streams of income to help bolster her while she raises her prices. Sometimes we tell stories to ourselves on what our loyal clients can afford as a way to protect ourselves from needing to have uncomfortable conversations with those we value most, our loyal clients. I want to leave you wth this: loyal clients are loyal because they LOVE what you do, not because they LOVE your price. Let me know how this story landed for you? #businessstrategist #sydneybusinesstrategist #goalgetter #businessupport #businessrealtalk #lavavirtual #sydneybusinessadvice #businessadvisory

Last week I spent 3 hours with my client Bek, deep diving on her business financials, she is in the hair game and let me tell you, her game is stronggg. Her hair game that is, her pricing is a whole other story. See- Bek reopened her shopfront salon after years of working from a home salon, her loyal clients came back in droves, yet her bank account was still going backwards. Every time I spoke to Bek she was stressed off her brain trying to figure out where things were going wrong. At this rate, the salon would be lucky to see its 1st birthday, and all her loyal clients would be left with no choice but to find a new hair wizard. First we narrowed down what is her end game here, is it a certain amount of take home $$? Is it a certain day of the week off? Is it hiring a team? Turns out Bek loves her biz like a third baby (like most business owners) and her end-game goal was 2 things… bring in a salary of $100k pa after tax and pivot her business into specialising in hair extensions, a service that sets her heart on fire. Next up we got granular, we worked though every single nitty-gritty expense conceivable that is required to keep the doors open and lights on for her business. When I say granular, I mean we literally worked out “how many mls of product on average is used to wash and blowdry a client’s hair and divided that by the cost of the litre bottle” level granular. The end result we uncovered is that her current prices were way below being profitable and even below the market average. A wash and blowdry that is currently $50, should be charged at $150…. I know, i know WTAF. Now I wont pretend like Bek skipped off into the sunshine, telling all her clients she is tripling her prices, far from it. However she is now armed with information to take messy action. We talked through her mindset on pricing, why pricing increases feel yuck and uncomfortable for her, what she is making it mean if she raises her prices, and what stories she is telling herself about her loyal client base and how they may react to a price increase. In the wrap up we chatted through some strategies to gradually increase her prices to a more sustainable level and opportunities for other streams of income to help bolster her while she raises her prices. Sometimes we tell stories to ourselves on what our loyal clients can afford as a way to protect ourselves from needing to have uncomfortable conversations with those we value most, our loyal clients. I want to leave you wth this: loyal clients are loyal because they LOVE what you do, not because they LOVE your price. Let me know how this story landed for you? #businessstrategist #sydneybusinesstrategist #goalgetter #businessupport #businessrealtalk #lavavirtual #sydneybusinessadvice #businessadvisory