Like Family

Like Family

Individual and Family Services

Surry Hills, New South Wales 6,316 followers

An NDIS registered provider specialising in social care for the elderly and people with a disability

About us

Like Family is on a mission to reduce social isolation and loneliness. We help Australians who are ageing, ill, injured or living with a disability to connect with social support in their local area. Our support workers, who we call Social Carers, assist with activities that promote community participation and independence, like help with household tasks, exercise, transportation, skills training, and a buddy for social events. We believe in creating meaningful and long-lasting relationships. For this reason, we combine matchmaking algorithms with a dedicated Customer Care team to connect Members with the right Carer, not just any carer. If you’re looking for social support for yourself, a loved one or a client, you can contact us at 1800 545 332 or hello@likefamily.com.au Note: Like Family rebranded from Home Care Heroes in 2020.

Industry
Individual and Family Services
Company size
11-50 employees
Headquarters
Surry Hills, New South Wales
Type
Privately Held
Founded
2016
Specialties
Disability support, Aged care, Support workers, and Social care

Locations

Employees at Like Family

Updates

  • Hi there, we're Like Family! This is our story. When our co-founder, Mat, was 26, his parents were diagnosed with life-threatening illnesses, which stopped them from connecting with their community and took away their independence. Our founders learnt that they weren't the only ones facing this problem and created Like Family to help people connect with passionate support workers who help empower them to enjoy their lives. We're glad to have you join our community!

  • ...and action!🎬 We had an incredible time on set filming with our Members Elizabeth and Benjamin! Here are a few snippets of our day🙌 These little moments definitately meant more sharing them with our Members!

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  • View organization page for Like Family, graphic

    6,316 followers

    Little moments mean more when shared together ❤️ A recent survey we conducted showed that 61.7% of people with disabilities say that they don’t feel connected with others during the holiday season. But it doesn't have to be this way. 85% of Aussies with disabilities said that small gestures, like a message or greeting, would make their holiday season more meaningful and it's this message that we've aimed to capture in Like Family's 2024 Christmas Campaign. Sometimes, all it takes is someone by your side to make every day a little more special!🎄

  • We've got another new face joining our team. We're thrilled to introduce Laura Randall-smith, our new Customer Success Manager! 🎉Learn a little bit about her, and why she's excited to join Like Family. Favourite song? Fleetwood Mac - Everywhere 🎵 Best advice you've received? Better an Oops than a What If 🤷♀️ What experience do you bring to your role at Like Family? A strategic, data-driven approach to understanding customer needs, identifying new opportunities, and helping Like Family unlock the next wave of long-term sustainable growth. 🕵️♀️🚀

    • A picture of a women on a red background. Text reads 'Meet Laura, Customer Success Manager'
  • View organization page for Like Family, graphic

    6,316 followers

    We're thrilled to introduce Ammie, our new Senior Customer Care Specialist! 🎉Learn a little bit about her, and why she's excited to join Like Family. Favourite song? If You Want Me To Stay - Sly & The Family Stone Best advice you've received? "A cut glass English accent can fool unsuspecting Australians into detecting a brilliance that isn't there." - Stephen Fry What experience do you bring to your role at Like Family? I bring a unique mix of customer success expertise, psychotherapy experience, and a passion for building meaningful connections. My goal is to make every client feel valued and to deliver experiences that truly make a difference. Amapola Wright

  • We are thrilled to announce that our CEO and Co-founder Jenna Leo has been named the winner of the Champion of Change category of the Women In Digital awards! 🎉 This award recognises impact-driven women who drive change and social good by harnessing the power of digital. Jenna Leo and Mathieu Bertrand founded Like Family to end loneliness and social isolation. Driven by their passion for making an impact and their experience as family carers, they have built a fantastic community of social carers, members, partners, and advocates and have helped thousands of people make meaningful connections and build their independence. What an incredible honour, congratulations Jenna! 🥂

    View organization page for Women In Digital, graphic

    17,950 followers

    🎉 And the winners are... 🎉 We're thrilled to announce the incredible women who took home the top honors at the 2024 Women in Digital Awards! These inspiring leaders are paving the way for a more inclusive and innovative digital future. Here are your 2024 WID Award Winners: 🏆 Champion of Change: Jenna Leo, Like Family 🏆 Customer Experience Leader of the Year: Talia Yat, Flight Centre Travel Group 🏆 Cybersecurity Leader of the Year: Samm MacLeod, Culture Amp 🏆 Data Leader of the Year: Dr Zoë Condliffe, She's A Crowd 🏆 Digital Marketer of the Year: Brittany Shipton, Mimecast Australia 🏆 Digital Transformation Leader of the Year: Kimberley Morrison, Aurecon 🏆 Digital Workforce: Skills for the Future: _nology 🏆 Employer of the Year: GWI Australia 🏆 Executive Leader of the Year: Cara Pring, Winc Australia 🏆 Founder of the Year: Susan Toft, The Laundry Lady 🏆 Indigenous Leader of the Year: Camille Goldstone-Henry, Xylo Systems 🏆 Industry Excellence Award: ✨Simone B., Arkahna 🏆 Innovator of the Year: Dr. Padma Gadiyar, Oral Tech AI 🏆 Product Manager of the Year: Rebecca Manly CSPO, ABC 🏆 Public Sector: Digital Transformation Team of the Year: Western Health 🏆 Rising Star of the Year: Taylah McCullough, Swan Technology Solutions 🏆 Software Engineer of the Year: Nadia Reyhani, Trusst AI 🏆 Technical Leader of the Year: Hanieh Madad, Patient Zero 🏆 UX Leader of the Year: Hannah Gossow, Origin Energy Read more about all the winners here: https://lnkd.in/gv-3vRKY Congratulations to all the winners and finalists! Your achievements are an inspiration to us all. ✨ #WIDAwards #WomenInDigital #Winners #Celebration

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  • Our Community Engagement Manager will be at the Northern Beaches Business Breakfast Fundraiser this Friday sharing her own Lived Experience and the Like Family mission. The event will be raising awareness and funds for kids with disabilities, and there are still some tickets available! 🚀 Grab your tickets at the link below ❤️ https://lnkd.in/gmnRViBr

    View profile for Kara Huxtable, graphic

    •AuDHDynamo🧠 •Proud LBGTQIA+🌈 •Community Engagement🫂 •Ultimate Hype Woman📣 •Justice Champion✊🏼

    ❤️ Looking forward to being on the panel at the Northern Beaches Business Breakfast this Friday 1st November at Manly Leagues Club. 🌟 I'll be joining the discussion alongside Dr Carolyn McIlvin, David Brady GAICD DFY, Libby Lombardo and Vanessa Gauci, to help raise much needed funds for a worthy cause. This year the event is focusing on Kids with Disabilities, and we'll be highlighting the importance of understanding them, their needs, and how to best support them. 🙏🏼 Thanks to Wendy Finianos for the opportunity to join such a worth cause. 🔗 If you or anyone in your network is interested please register via link below. Hope to see you there! https://lnkd.in/gjMfMyaA

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  • Like Family reposted this

    View profile for Jenna Leo, graphic

    Co-Founder & CEO at Like Family (formerly Home Care Heroes) | Using tech to drive Social Connectivity & Solve Loneliness

    🎉I’m super excited to be joining the Forever Projects x lady-brains ‘Flip The Script’ panel on Wednesday 23rd October at Canva, in Sydney. Alongside other wonderful founders including Cate Hull, Margot Balch and Kate O'Keeffe, I’ll be sharing how critical funding and community has been to my businesses growth and success. We’ll also explore how Forever Projects has funded women to start their own businesses in Tanzania, and the impact that has had on their families. It’s shaping up to be an incredible night and I hope to see you there! 📆Wednesday 23rd Oct 📍Canva Space in Surry Hills 👉Register: https://lu.ma/y4u9e689

    Flip the Script: Amplifying female founders around the world · Luma

    Flip the Script: Amplifying female founders around the world · Luma

    lu.ma

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