Rise.CX
IT Services and IT Consulting
Melbourne, Victoria 326 followers
Rise.CX builds products, teams and tools to transform your business' Customer eXperience, on the Cloud.
About us
With more than thirty years of collective experience, the Rise.CX team delivers people-first digital strategies for new-age contact centres. We offer cloud-based solutions to help your brand keep pace with customer expectations in a world of rapid change. A contact centre solution designed or deployed by us means it's co-created with industry leading solution providers using approaches we know work. It's designed to suit your organisation and support effortless brand experiences. For your customers and people, this means engaging with you is easy. Cloud gives you speed and ease to engage with your customers and people. Across your contact centre, website, social media, chatbots and so on. The key is to bring your customers and employees with you along the way. That's what we do. Rise.CX is a movement, attracting the best talent and harnessing the capability of the team and their investment in the outcome. The people that are going to care about your organisation and the human-impacting solution they’ll be delivering into your contact centre. Simply put, we change the way we include the team in the outcomes. And truly deliver the best results for all. Our team is located in Australia and New Zealand. We have a breadth of experience working in multi-national, enterprise level contact centres. So reach out to us, so we can listen about you.
- Website
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https://www.rise.cx
External link for Rise.CX
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Headquarters
- Melbourne, Victoria
- Type
- Partnership
- Founded
- 2018
- Specialties
- Cloud Contact Centres and AWS
Products
RiseXperience
Customer Experience Management Software
RiseXperience is a digital CX omni-channel CCaaS (Contact Centre as a Service) solution built on Amazon Connect. Providing out-of-the-box omni-channel capabilities, RiseXperience works atop Amazon Connect and runs natively on AWS Cloud infrastructure. The aim of our platform is to offer a a scaleable, secure and reliable solution to fit your business needs. Whether you're a small business looking to set up your first customer contact centre, or a large enterprise looking to change the way you manage your CX, RiseXperience will support your brand in keeping pace with customer expectations in a rapidly changing world.
Locations
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Primary
Level 27 / 101 Collins St
Melbourne, Victoria 3000, AU