Ultradata

As the year wraps up, we want to thank our valued clients and industry partners for your trust and collaboration in 2024. Your support drives us to innovate and continue to grow together. From the entire Ultradata Team, wishing you a joyful Christmas and a successful New Year. See you all in 2025! #christmas #happynewyear #thankyou #collaboration #2025

🔦 🔦 Staff Spotlight 🔦 🔦 Meet KB, Test Analyst and Operator Whisperer!   Kee Bee (KB) Lim is a Senior Test Analyst in Ultradata's Quality Assurance team. He tests Ultradata's core and digital banking software to confirm they are working as intended before their deployment to client sites making him the "gatekeeper" who ensures Ultradata's solutions deliver the best possible operator experience.   KB has had an accomplished career journey, which has included 25 years in operational roles at some of Malaysia's major banks, and eight years working as a Test Analyst.   His journey as to becoming a Test Analyst is testament to his accomplishments in the world of banking.   “After working in another industry for a short period of time, I was looking to return to banking. At that time, I was approached (by a previous employer) who inquired if I’d like to share my banking experience and knowledge to help them shape their core banking system. It was not something I had considered before, but I took the role and haven’t looked back” said KB.   After six years in Test Analyst Roles in the FinTech and Insurance industries KB took his talents to work in the Australian market, joining Ultradata as a Senior Test Analyst in April 2022.   As a test analyst, KB enjoys stepping into the shoes of an operator and playing out their day-to-day roles. In doing so, he helps make Ultradata’s financial technology software more user-friendly for client operators and as a result – best user experience for the client customers.   "I've had a lot of different roles throughout my time in banking. Customer service, lending, products, operations, even carrying cash! As a user of core banking systems in all these varied roles, I know how to test the system so that it works effectively for every user and function" said KB.   ⚖️ Balancing Work and Life at Ultradata   Whilst KB is passionate about his work, family comes first. Outside of work, fitness and family keep him busy.   "I'm an active guy. I played a lot of badminton in my youth but now my son is into pool so I play with him at least once a week".   Ultradata KL’s flexible way of working allows KB to achieve the perfect work-life balance and bring the best version of himself to work. A supportive work culture means he doesn't have to sacrifice career development for family time either.   "Flexible work allows me to plan my days around my family commitments when required. That's very important to me.   I have a great balance of projects and as a team, we're encouraged to dedicate time to refining our work and improving our skills" said KB.   In particular, KB highlights the collaborative spirit of his team as the most valuable asset to his professional development – and Ultradata as a whole.   “I have acquired valuable skills through... Read the full story: https://lnkd.in/gm9wa-fB #corebanking #digitalbanking #pentest #security Kee Bee Lim

📢 📢 📢 TESTIMONIAL 📢 📢 📢 Hear from Vivien Allen, CEO of Geelong Bank, about their recent investment in digital banking infrastructure. Learn how this transformative step has enhanced their operations, streamlined processes, and elevated the customer experience. Vivien's narrative highlights the innovation and dedicated support we bring to our clients every day. Read the full story: https://lnkd.in/guZWWbPd #collaboration #digitalbank #banking #future Geelong Bank Vivien Allen

  Geelong Bank is a customer-owned bank based in Geelong, Victoria. It was founded in 1974 as the Ford Co-Operative Credit Society (FCCS). As the name suggests, it initially served employees of Ford, one of Geelong's largest employers at the time, and their families. Showing an early commitment to convenience, they established agencies in Ford's three Geelong-based plants to give employees easy access to a full suite of banking services.   In 1990, a merger with a Geelong-based credit union saw FCCS open up its membership beyond just Ford Employees. Following the closure of Ford's manufacturing operations in 2016, FFCS underwent a rebrand to reimagine its future as a bank for the wider Geelong community and beyond. This led to a rebrand and a name change to Geelong Bank in 2018. Geelong Bank's tagline - "Where we grow" - highlights a dedication to the shared prosperity of its owner-customers and the communities they are part of.   In 2024, Geelong Bank celebrated its 50th anniversary. In tandem with the value of customer convenience it has held since its inception, it sought to revamp its digital banking solutions.   Driving the decision to upgrade was a desire to provide best-in-class digital banking solutions to its customers, who were overwhelmingly switching their banking habits to digital channels.   Geelong Bank CEO Vivien Allen noted that the COVID-19 pandemic intensified the trend towards digital banking.   "When we rebranded to Geelong Bank, we focused on business development. Most people still considered us a bank for employees of the old Ford plants. We went to the market as a bank for everyone.   The pandemic created a lot of opportunity for us. People were sitting at home doing all their banking digitally and actively searching for better offers from their financial institutions. That environment led to more people turning to smaller banks like ours for more competitive offerings. We had an influx of new customers, not just from Geelong but all-around Australia."   Reflecting on the lessons learnt and opportunities unlocked by COVID-19, it was clear there would be no going back to how things were. Michelle Battye, Geelong Bank's Lending Operations & IT Manager, believes the pandemic accelerated Geelong Bank's evolution.   "Pre-COVID, we had a lot more foot traffic than we do now, without a doubt. Although we had digital channels back then, we didn't push our customers towards them. COVID made us do that."   At the start of the pandemic, Geelong Bank set up a help desk at its branch, where Member Service Officers would sit down with customers to guide them through setting up and using their Internet and mobile banking. Member Service Officers ..... Read the full story.... https://lnkd.in/guZWWbPd #growth #innovation #digitalbanking #UX #future Geelong Bank Vivien Allen    

🔦 🔦 Staff Spotlight 🔦 🔦 Meet the designer behind Ultradata's market-leading UI!   Nathania Lee is one of out Digital Designer's in our Malaysia office who specialises in UI design. She contributes her design expertise to shape the look and feel of Ultradata’s digital banking solutions, including My Viewpoint 3 and the Ultracs App and thrives on the challenge of bringing concepts and projects to life through her creative work. Since joining Ultradata in early 2022, Nathania has showcased her exceptional design skills, driven by her commitment to supporting a mission that delivers impactful solutions. "Digital banking - whether through online banking or an app - plays a vital role in everyone's daily lives. In helping to improve the digital banking user experience, I am helping to improve the daily lives of our Client's customers - and making the world a better place. This is what gets me excited about coming to work at Ultradata.   Nathania began her journey in the Innovation team, where she was active in designing Ultradata's digital banking solutions. She later transitioned to the Digital Services team, where she now collaborates with Ultradata’s clients to create and implement customised digital banking solutions. Her work combines best practices in UX design with each institution's unique brand and business requirements.   Outside of work, Nathania likes to keep fit. You'll often find her hiking on weekends - if the weather permits. She also enjoys travelling and building her interpersonal skills through reading motivational books.                                                  Nathania's interest in self-improvement shines through at Ultradata, where she is always willing to share her knowledge with colleagues and Clients to improve the overall skillset of the Ultradata family.   UI, UX and Career Development   With UI and UX design a continually evolving field, Nathania constantly seeks opportunities to grow professionally and leverage technology to become more well-rounded in her role. Throughout her time at Ultradata, she has honed her coding skills to complement and better communicate her design expertise.   "Right now, everything is about new technologies such as Artificial Intelligence. So, technical knowledge will be increasingly important to non-technical roles in the next few years, so I've put my hand up to do more UI development work at Ultradata.   Since joining Ultradata, I have grown as a front-end developer, working with HTML and CSS 3. Improving my coding knowledge has made me more effective in executing my designs and assisting clients with their UI requirements."   Nathania attributes her ongoing professional development achievements to the growth mindset fostered by Ultradata.   "Ultradata has helped a lot in improving.. Read the full story.... https://lnkd.in/g744EpvX #innovation #future #UI #growthmindset #finance Nathania Lee

Cairns Bank: Leading the Way in Digital Banking Innovation As a longstanding client of Ultradata, Cairns Bank has made a strategic investment in upgrading to Ultracs 5.1, along with Ultradata’s advanced Internet banking platform, MyViewPoint 3. These cutting-edge software solutions are designed to enhance digital banking services, delivering exceptional experiences to their valued customers. This upgrade reflects Cairns Bank’s ongoing commitment to providing seamless, personalised digital banking while ensuring they are well-equipped to meet the evolving needs of consumers and regulatory requirements within the financial services industry. Key benefits of this major infrastructure upgrade include: 📣 Real-time banking for faster, more efficient transactions. 📣 Seamless integration with the New Payments Platform (NPP) and Open Banking, giving their customers greater control and flexibility. 📣 Personalised digital experiences through intuitive mobile and online platforms, making it easier than ever to manage finances anywhere, anytime. 📣 Enhanced cybersecurity and data protection. Read the full story: https://lnkd.in/ggcPYCUZ #DigitalBanking #Innovation #Cybersecurity #Fintech #Finance Cairns Bank Geoff Ryan

An exciting update! We are thrilled to announce that our client, G&C Mutual Bank, has successfully embarked on a transformative 'merger of equals' with Unity Bank. This strategic alliance creates a powerful entity with $4 billion in assets, 27 branches, and over 250 dedicated employees, enabling them to enhance their offerings and better serve their members in an evolving digital first banking and financial landscape. To support this merger, we assisted G&C Mutual Bank in upgrading their core banking infrastructure to Ultracs 5.1. This integration has facilitated a seamless incorporation of Unity Bank's systems, enhancing service delivery for both UI and UX interfaces. It also positions them to customise emerging digital banking capabilities, such as biometric ID, online lending, and other growth-oriented financial solutions to meet customer needs. A key and immediate benefit of this merger is the introduction of digital cards, including credit and debit cards, that now provides members with greater convenience and flexibility in managing their finances. Read the full story: https://lnkd.in/gJd5Mgmw #Finance #Banking #Merger #CustomerExperience #FinancialServices G&C Mutual Bank

What an incredible day at COBA24 at the Adelaide Convention Centre, hosted by the Customer Owned Banking Association! As proud sponsors, we had the opportunity to connect with industry leaders and share insights about the future of customer-owned banking. Don't miss out—come and visit us at booth #7 tomorrow on day 2 to discover how our innovative financial technology software can streamline the onboarding process for new and existing customers, making growth easier and more secure than ever. Michael, David and Tim. #COBA24 #AdelaideConventionCentre #CustomerOwnedBanking Customer Owned Banking Association David Marshall Tim Rapp

With COBA24 just days away, we eagerly anticipate connecting with you over the two days. Our team is excited to showcase our latest suite of financial technology solutions designed to help financial institutions onboard new customers seamlessly, securely, and effectively. We will showcase: 💡 Ultracs Ecosystem Toolkit 💡 Digital Loan Solutions 💡 Seamless Onboarding with Biometric ID 💡 Onboarding 💡 Fraud Interceptor David Marshall, CEO of Ultradata, will be attending this year’s COBA conference. He invites you to visit and gain insights into Ultradata’s financial technology roadmap and its impact on the customer-owned banking sector as we look towards 2025 and beyond. David will be accompanied by Tim Rapp, Chief Clients and Emerging Markets Officer, and Michael Callaghan, Senior Manager – Clients and Emerging Markets. We look forward to engaging with you at COBA24 for what promises to be an inspiring event, with actionable discussions on how we can help your financial institution in shaping the future of banking. We are in #Booth No.7. See you there! Customer Owned Banking Association Tim Rapp David Marshall #biometricID #fraud #cyber #lending #finance #banking #coba24

Fantastic to see our clients advocating our financial technology products. #future #innovation #collaboration #fintech