Lyssna

Last month, our remote-first team traded screens, Slack chats, and Zoom meetings for our in-person company offsite in beautiful (and very hot) Bali! 🇮🇩 This wasn’t just a work trip – it was a celebration of teamwork, collaboration, and strengthening our connections. With a very busy year under our belt, and plenty more exciting projects in the pipeline for 2025, this offsite left us feeling recharged, inspired, and more connected than ever. From snorkeling and temple visits to group sessions and discussing 2025 goals, Bali was the perfect backdrop for it all. Stay tuned for what’s next – we’re just getting started! 💪 #Lyssna #lyssners #TeamCulture #BaliOffsite #Collaboration #Leadership #RemoteWork

Comparative usability testing is like a wishlist for your users – helping you find out exactly what they want (and what they don’t!). By comparing designs – or even competing products – you’ll gain insights to see: ✅ Which features resonate most ❌ What users find challenging or unclear 🎯 Why one design outshines another Stop guessing and start designing with purpose. Swipe to see our top tips for performing comparative usability testing. 👉 #UXResearch #UsabilityTesting #Lyssna #ux #designthinking #ComparativeTesting #SeasonOfInsights

✨ As 2024 comes to a close, we’re taking a moment to reflect on the incredible journey this year has been. From new integrations to exciting feature launches, here are some highlights we’re especially proud of: 🌐 Our integration with Microsoft, streamlining user interviews 🌳 The addition of Tree testing to our methodologies 🚀 The successful launch of Screeners 🤩 Improving the functionality of our research panel with saved demographics and granular location targeting 📽️ The debut of Recordings on Lyssna 🌺 Strengthening our remote-first team with our company offsite to Bali 💥 Welcoming new faces to our team 🛠️ Too many platform enhancements to list! Every achievement this year has been driven by your feedback and the hard work of our amazing team. We’re thrilled to have shared this journey with you and can’t wait to unveil what’s in store for 2025! #lyssna #happyholidays #2025 #2024wrap

A quick update from our customer support team as we head into the holiday period. 🕒🎁

📢 The European Accessibility Act is coming – are you ready? Starting in June 2025, this legislation will enforce accessibility standards for a broad range of products and services, including: 🖥️ Computers & smartphones 🛒 E-commerce platforms 🎟️ Ticketing & check-in machines 📱 Websites, apps & mobile services 💳 Banking services & payment terminals At Lyssna, we can help you test for compliance. When recruiting participants from our panel, make sure you apply the following demographic filters: ✅ Participants based in the Europe ✅ Participants who use assistive technologies ✅ You can also set up Screener questions that focus on multilingual users, if your product operates across different EU regions. Accessibility isn’t just about meeting regulations – it’s about creating inclusive experiences that work for everyone. Get a head start on testing now to ensure your products and services meet the standards. #Accessibility #InclusiveDesign #UserResearch #EuropeanAccessibilityAct #UXTesting #lyssna #2025

🤔 As we start wrapping up 2024, it's a great time for reflecting and looking ahead to the new year. Our Group Product Manager, Maureen, did just that during our recent Bali offsite. Mo shared her favorite work moments of the year and what excites her most for 2025. #companyculture #productmanagement #bali #offsite #teambuilding #lyssna #2025

🚀 We’re in polishing season at Lyssna! Instead of rolling out new features, we’re focusing on refining your experience: removing friction, optimizing interactions, and delivering smooth workflows for your research. This is more than just maintenance; it’s about delivering workflows that delight. Here’s what’s new:👇👇👇 📣 Introducing the “All studies” tab We’ve streamlined your dashboard experience with a new “All Studies” tab that brings together all your tests and interviews in one convenient list. You can now see everything at a glance, sorted by most recent study first. And the best part? We’ve improved the backend to make it faster and smoother. 🧠 Smarter test builder When you toggle on the welcome and thank you screens, they’ll automatically populate with default content based on your selected language. No more staring at blank text boxes – we’ll give you a helpful starting point that you can easily customize to fit your specific study needs. 🗓️ More flexibility for scheduling interviews We’ve expanded the minimum notice period options for user interviews to now include 48 and 72-hour windows. Previously limited to 24 hours, you now have more flexibility in scheduling and managing your interviews. This gives both you and your participants more breathing room when coordinating research sessions. 💅 The order form gets a makeover We’ve introduced some UI improvements to make information input and review smoother. A standout feature is the ability to toggle individual demographic options directly from the right-hand summary panel. Plus, the summary panel is now independently scrollable, giving you more control over your research setup. #UXDesign #Lyssna #usabilitytesting #userexperience #usertesting #userresearch #designthinking #ux #newfeatures #interviews

🔍 The right research panel provider makes all the difference. When selecting a provider, remember that the responses you receive from participants can impact the quality of your data, the efficiency of your research, and the reliability of your findings. ✨ Here’s what to look for: ✅ Recruitment flexibility – Can you choose participants who meet specific criteria? ✅ Diversity – Does the panel cover a broad range of demographics and psychographics? ✅ Representativeness – Does it reflect your target audience? ✅ Transparent costs – Are fees clear, with no surprises? ✅ Ethical standards – Is data privacy and participant fairness a priority? 💡 A diverse, reliable panel ensures your research is actionable and bias-free. FYI - Lyssna ticks all these boxes. Just sayin' 😉 #UXResearch #CustomerInsights #DataQuality #usabilitytesting #userexperience #usertesting #userresearch #designthinking #uxdesign #lyssna #researchpanel #targetaudience

Concept testing isn’t just about great ideas – it’s about knowing which ideas are worth pursuing, which need tweaking, and which to leave behind. To help ensure your concepts are ready for launch, we've collected the key metrics to track: ✅ Purchase intent – Is there market demand? ✅ Appeal and relevance – Does it resonate with your audience? ✅ Uniqueness – How distinct is it from competitors? ✅ Brand fit – Is it consistent with your identity? ✅ Excitement – Does it capture attention? ✅ Likeability – Do customers connect with it? ✅ Clarity – Is it easy to understand? ✅ Willingness to pay – Is the pricing model right? 📊 These metrics are the foundation for confident decision-making, turning ideas into successful products. #ConceptTesting #ProductDevelopment #Innovation #usabilitytesting #userexperience #usertesting #userresearch #designthinking #ux #lyssna

"Before working to design the thing right, we must first be sure we're designing the right thing." – Peter Morville The discovery phase in UX research isn’t just a step – it’s your foundation. By understanding who your users are, their pain points, and the context of their challenges, you can: ✔️ Reduce risks and costly mistakes ✔️ Save time during development ✔️ Set your project up for long-term success Swipe to see our 5 tips to get you started in executing UX discovery research. #UXResearch #UserExperience #lyssna #usabilitytesting #usertesting #userresearch #designthinking #uxdesign #discoveryphase