As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Assistant Front Office Manager, opportunity awaits.
Position Summary
Assist the Front Office Manager with all aspects of departmental operations, making business decisions which will engage and inspire our guests
Manage day-to-day operations and ensure the quality and standards of the hotel are met
Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
Plan and execute team building activities so associates feel valued for their contributions
Be a dynamic and thoughtful leader by empowering and supporting your team
Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail
Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
About You
Experience with OPERA property management system or similar
Relevant experience in a similar managerial role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
Our Benefits
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitality
Referrals increase your chances of interviewing at Le Méridien Grand Hotel Nürnberg by 2x