Associate Manager

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

At Stryker, we are one of the world’s leading medical technology companies, driven to make healthcare better together with our customers. Our innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics, and Spine are designed to improve patient and healthcare outcomes.

The Role:

We’re seeking an exceptional people leader to join us as an Associate Manager. In this role, you will lead a dedicated team of field service engineers across VIC, SA, and TAS in Australia. This position is ideal for someone experienced in managing close-knit teams of 8-10, driving success through efficient operations, and fostering a collaborative and enjoyable work environment.

If you're a passionate leader with a track record of coaching and developing high-performance teams, we want to hear from you!

Travel is part of this role, as you’ll spend time with both your team and our customers across Australia.

Who We Want:

• Talent developers: Growth-oriented managers who recruit top-performing talent and prioritize their team’s development.
• Goal-oriented orchestrators: Individuals who effectively coordinate skilled employees toward achieving key objectives and prioritize activities that lead to success.
• Performance-driven managers: Leaders who implement process improvements and leverage team strengths to enhance productivity.
• Network builders: Managers who foster connections across teams and divisions to promote cross-functional collaboration.
  
  

Responsibilities:

• Supervise frontline field service employees, providing mentorship, support, and training to align with our long-term strategy.
• Engage and develop your team to ensure high levels of technical competency and exceptional customer experiences.
• Support and hold the team accountable while driving a positive culture.
• Set performance targets, monitor progress, and provide constructive feedback.
• Manage resources to meet coverage and customer needs.
• Maintain quality standards and documentation of service activities for both internal and external reference.
  
  

Requirements:

• Several years of experience in a management role.
• A passion for leading and developing others.
• Highly developed customer service skills and problem-solving abilities.
• Strong communication skills with the ability to engage a diverse range of internal and external customers.
  
  

Culture & Benefits:

At Stryker, you’ll enjoy an attractive package that includes a range of discounts and benefits from various partners. This is a genuine opportunity for an ambitious, customer-focused individual to progress your career with a leading global medical device company that offers countless development opportunities.

Some of our benefits include:

• Financial benefits including healthcare, financial wellbeing, and insurance.
• Ongoing training and career progression opportunities.
• Paid parental leave schemes.
• Volunteer days.
• Being part of one of the world’s largest and most recognizable brands.
• A supportive leader who will guide you throughout your career.
• Access to employee benefits and our career development program from day one.
• A vibrant team culture where we have fun while working!
• Collaboration with like-minded individuals who are driven to exceed targets and improve patient outcomes.
  
  

Ready to join us? Click apply!

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.