Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer-centric automotive services.
Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe. Dutton Automotive is a Co-Major Partner of Essendon Football Club.
A.O. Dutton opened his first garage on Burnley Street, Richmond. Driven by an obsessive focus on customer experience, today, Dutton Automotive operates from 24 dealerships throughout Australia. We currently have over 300+ staff nationally.
Job Description
Dutton Financial Services is a proud subsidiary of Dutton Automotive, which specialises in delivering innovative and competitive financing solutions designed to fulfill customers' automotive aspirations. A dedicated team of professionals who possess extensive expertise in both the automotive and finance sectors, ensuring to provide exceptional service aligned with their clients’ needs.
An exciting opportunity has now become available within Dutton Garage, located at the iconic Richmond site. We are in search of a highly motivated Business Manager who is passionate about serving our customers and enhancing their experience with us.
In this pivotal role, you will engage with customers at the point of sale, guiding them through the process of re-financing or upgrading their current vehicles and assets. You will collaborate closely with our Dutton Garage sales team, contributing to our collective goal of not only selling cars but also elevating the Dutton Financial Services brand. The ideal candidate will bring a strong background in automotive finance or brokerage, complemented by sales experience and a commitment to outstanding customer service.
We are seeking someone with a keen eye for opportunities to upsell and cross-sell our diverse range of products, ensuring that our customers receive the best financial solutions tailored to their individual needs. Join us in this dynamic role where your expertise will make a meaningful impact, helping our customers drive their dreams forward.
Qualifications
Excellent communication and interpersonal skills and the ability to build rapport with customers, both over the phone and face-to-face is a MUST.
Knowledge of multiple panels of lenders and products to identify the best outcome for our customers’ needs.
Strong organisational skills and time management skills.
High attention to detail, with theability to work autonomously.
Willingness to learn and think outside the square.
A strong adherence to all compliance measures.
Enthusiastic, motivated and apositive mindset.
Demonstrate clear and professional communication and interpersonal skills.
Additional Information
Why work for us?
You will have access to a fully funded Employee Assistance Program to provide you with the support and resources to thrive personally and professionally.
Company-funded flu vaccinations
Refer a friend and we will provide an upfront bonus!
A day off for your birthday and.
Annual Family fun days, held across the country.
At Dutton Automotive, we value our customers and our employees. Our values are built on prioritising our customer needs, valuing our employee's flexibility to change, and fostering creativity and initiative. If you share our values and have the skills and experience, we are looking for, we encourage you to apply for this exciting opportunity.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Financial Services
Referrals increase your chances of interviewing at Dutton Financial Services by 2x