Customer Service Officer

Woods & Co Recruitment is thrilled to partner with a global leader in hospitality design, specialising in the luxury 5-star hotel and premium venue sector. We're seeking an enthusiastic Customer Service Officer to join a top-performing team for an international luxury hotel equipment manufacturer. This could be your next career move if you are looking for rewarding and inspiring change.

We're in search of a Customer Service Officer with enthusiasm to work within international timezones from the Keysborough HQ.

What’s in it for you?

• $72,000 + Super
• Dynamic, supportive and collaborative workplace
• Keysborough Location
• Global leader in the luxury venue industry
• Gain exposure to working in international markets.
• Shift-based hours across the following timezones: US, Asia & Dubai

What do you do?

We are seeking employees who are available and committed to working from Melbourne across international time zones. We are looking for an employee who will be dedicated to one of the following timezones below:

Looking for an employee to work from Melbourne within each respective time zone who is able and committed to working one of the following hours:

United States: 5:00 am – 1:00 pm | 38 hours per week

Asia: 8:00 am – 5:00 pm | 38 hours per week

Dubai 3:00pm – 11:00 pm | 38 hours per week

Connect with potential clients through our well-curated in-house database.

Create lasting relationships that propel business efforts

Achieve sales goals, collaborate and coordinate seamless services to our clients

Work closely with the Sales and Marketing team to ensure all referrals are managed efficiently.

Create rapport and trust with prospective customers. Deliver exceptional communication skills to gain loyal clientele.

What you need?

• Minimum of 3-5 years in high-level call centre, sales support, or appointment setting within a commercial environment.
• Self-motivated, confident, and a proactive approach toward clients.
• Maintain a high level of confidentiality and professionalism at all times.
• Proven ability to meet deadlines and achieve daily Key Performance Indicators (KPIs).
• Exceptional written and verbal communication skills.

If you're as passionate about this position as we are then please don't delay and APPLY NOW below! If you have questions about the role, please contact Harry at harry@woodsco.com.au 0418 751 856

We are interviewing immediately.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability

*You will only be contacted if you are shortlisted.