Front Office Receptionist - Lake Hume VIC
Front Office Receptionist - Lake Hume VIC
Discovery Parks
Hume, Victoria, Australia
See who Discovery Parks has hired for this role
About Us
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.
Nestled in the heart of Victoria's picturesque countryside, Discovery Parks Lake Hume, VIC offers guests a great range of accommodation such as well-appointed cabins, spacious caravan sites, or camping areas. The large busy park has excellent facilities which see our guests regularly returning.
The Role
Duties
We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
To be successful in this role you will have:
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.
Nestled in the heart of Victoria's picturesque countryside, Discovery Parks Lake Hume, VIC offers guests a great range of accommodation such as well-appointed cabins, spacious caravan sites, or camping areas. The large busy park has excellent facilities which see our guests regularly returning.
The Role
Duties
We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
- Providing a high standard of customer service
- Processing guest check-ins and outs
- Accurately using the park booking system to make reservations and manage accounts
- Coordinate with the Housekeeping team to track readiness of accommodation
- Supply guests information regarding property and local areas of interest
- Completing the day-to-day office administration
- Maintain excellent relationships with the park teams, residents and guests
To be successful in this role you will have:
- Previous Front Office experience within the hospitality industry
- Passionate about delivering exceptional Guest experience
- Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
- Excellent communication and interpersonal skills.
- Ability to handle cash transactions accurately.
- Strong organizational skills and attention to detail.
- Enthusiastic and positive attitude.
- Flexibility to work weekends, public holidays, and evenings as needed.
- Current drivers licence essential
- Discounted accommodation at over 300 G'day Group holiday parks nationally.
- Discounts with our G’day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Hospitality
Referrals increase your chances of interviewing at Discovery Parks by 2x
See who you knowSimilar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More