Medical Receptionist

About This Role

Are you ready to be the heartbeat of our patient experience? At I-MED, we're seeking passionate individuals to play a pivotal role in ensuring seamless healthcare journeys for our patients. If you thrive on making a positive impact and enjoy both in-person interactions and phone support, this position is tailor-made for you.

Join our expanding team at Box Hill as a full-time medical receptionist, with rotating shifts between 6am and 6pm, but on occasion may be required to work until 10pm. We're thrilled to be growing and looking for dedicated individuals to be part of our dynamic team.

About Us:

I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

Role Overview:

As a Medical Receptionist, you will be the first point of contact for our patients. Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering phone calls promptly and handling inquiries professionally.
• Ensuring smooth clinic operations during our business hours.
  
  
  

Key Qualifications:

• Clear verbal and written communication skills.
• Exhibit genuine care and understanding for patients' well-being
• Strong organisational abilities to manage appointments and patient flow.
• Flexibility to adapt to changing priorities with a can-do attitude
• Ability to multitask effectively in a fast-paced environment
  
  
  

Life at I-MED Radiology

💰 Competitive remuneration corresponding with experience  

🤝🏼 Comprehensive induction training and ongoing development

🌻 Opportunity for career growth and professional progression

👨‍👧‍👦 To be part of a fun & dedicated team that celebrates wins and successes

🩺 Commitment to your health and well-being, including access to employee assistance program

Diversity and Inclusion

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity.

If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

Next Steps...

If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.