National Account Manager

About the job

The National Account Manager will have direct responsibility for the account management of specified major accounts in Australia and drive the delivery of the company objectives and growth.

This is an exciting opportunity for the right person who is looking to grow their career in Sales and Account Management with Jack N’ Jill.

Who we are….

Jack N' Jill Kids is a Melbourne based business that is the leader in oral care for babies and kids in Australia and across the globe.  Thirteen years since it’s relaunch, Jack N’ Jill is now the “go to” oral care brand for modern parents concerned with natural and safe products for their family.  With representation in all major retailers in Australia and a footprint in 57 countries – Jack N’ Jill is fast tracking to dominate its market share globally.

In 2017 we launched our adult range of toothbrushes - NFco (The Natural Family Co.) that have growing representation in major retailers.  With Melbourne as head office, Jack N’ Jill has US and UK companies servicing those broader regions and the growth continues year on year.

About the role….

We are looking for a passionate and driven National Account Manager with a keen eye for data and numbers to join our Sales Team. The National Account Manager is responsible for managing and growing the profitability and presence of Jack N’ Jill across the key major accounts business. 

Reporting to the Global Sales Director - this critical role is responsible for the achievement of agreed sales, distribution, profitability, market share and promotional targets across all categories within the designated Customer Accounts. Success in this role will position you for future career development opportunities within our business.

Responsibilities in this role will include

• Deliver revenue, expenditure, profit and category share/growth targets.
• Effective management of customer relationships and joint business plans.
• Effective management of the category review process for all categories to key customers.
• Lead the post evaluation process of key category business initiatives within key customers to identify key learnings for application to future opportunities.
• Manage the promotional paradigm to create maximum sales & profitability for TSPC & key customers.
• Manage day to day trade negotiations with key customer contacts.
• Develop strong, effective business relationships with key customer personnel.
• Work closely and collaboratively with other internal functions to deliver business solutions.
• Work closely with the production team to redesign product, discuss NPD, and other internal projects.
• Develop and implement customer-specific strategic sales plans.
• Accurately forecast based on all available information for key customer accounts.
• Develop new business opportunities aligned to Jack N’ Jill’s growth strategy.
• Grow revenue for key accounts.

What will make you successful

• Minimum 3 years National Account Management experience in grocery with experience on Coles and/or Woolworths accounts (Essential).
• Significant experience in negotiating with strategic customers with proven positive business outcomes.
• Demonstrated advanced relationship building and strategic thinking experience.
• High level communication skills and ability to openly express ideas and listen and build relationships.
• Advanced Excel skills to provide innovative and accurate reporting and forecasting.
• Participation in networking and other relationship management opportunities to develop and grow relationships with key customers.
• Demonstrated business acumen which initiates change/continuous improvement.
• Demonstrated analytical ability and problem solving for better solutions.
• Ability to deal with complexity, detail and meet deadlines.
• Process driven with strong customer focus.
• Curious mindset and great team player!

Key requirements to be considered:

• The position requires a person who can communicate at all management levels to ensure they can developing strong working relationships with key stakeholders within the business and with customers.
• Exceptional communicator with a strong creative flair, coupled with demonstrated ability to articulate business acumen and strategic account planning skills.
•  A proven track record in Account Management and Development, ideally within the retail or consumer brand industries. Experience gained in other industries will also be considered. 
•  You will be a high achiever with the necessary attributes to be considered for future Team Leadership roles. 

Culture and Benefits:

Our environment is focused, supportive and friendly. If you thrive on being challenged and want to grow professionally, this is a great opportunity.

• Hybrid work environment
• Free parking on site
• Central St Kilda location in historic building
• 50% staff discount 
• Operate in an environment that gives you exposure to interact with multiple teams
• Exposure to international business and role growth potential.

If this sounds like you, we want to hear from you! Please Apply Now by attaching your resume and cover letter addressing why you are the right person for the role.

Thanks,

Rachel & Justin

Note: 

• Please note only short-listed candidates will be contacted and you must be eligible to work in Australia