Project Manager - Customer Service

At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today.

Your Role – Impactful, Meaningful and Future-Oriented

The Project Manager conducts all relevant program and project management activities for various kinds of service projects with internal focus to meet respective project goals in terms of time, cost, and quality and an ability to manage client expectations and steer client towards opportunities that deliver best "win-win" outcomes for both Siemens and the client.

• Manages the Service projects overall delivery program for ANZ
• Manages Service projects to be conducted in time, quality and cost.
• Adheres to the guidelines of PM@Siemens and deploys all (or specific) methods to optimally achieve the project goals (e.g. planning controlling, reporting, claim management, risk management, management of internal and external stakeholders).
• Contributes to organisational learning by conducting lessons learned, continuous improvement and sharing information with the rest of the Customer Service organization.
• Adheres to respective guidelines (e.g. tax regulations, Export Control, EHS).
• Projects vary in size and scope, but Service Delivery Projects with external customers are covered by PM@Siemens.
• Representing Siemens and reflecting on actions and feedback of the customer and developing a strong customer relationship
  
  

Qualify today to transform the everyday for tomorrow.

• Experience in identifying opportunities during project DLP/Warranty phase and converting into new opportunities.
• Rail projects project management experience
• Preferably additional experience in project management of projects during the warranty and/or maintenance phase, including obsolescence renewals and SW upgrades
• Experience in projects that have implemented cloud-based data driven maintenance services and tools, including the cybersecurity associated obligations will be valued
  
  

Why you’ll love working for Siemens Mobility

We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. Below some of the other benefits we offer to our employees:

• Flexible working arrangements
• National & International opportunities
• Positive, inclusive and relaxed working environment
• Industry leading parental leave package
• Employee discount program
• Siemens Share Options
  
  

Make your mark in our exciting world at Siemens.

Siemens prides itself on its diverse workforce.

Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.

We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.

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