Senior Manager - Strategy, Governance & Stakeholder Engagement

About Us

The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

The department is committed to building a culture where we say 'yes' to flexible work arrangements, provide personal and professional development programs and support ways of working that help employees balance work and life.

The department is an equal opportunity employer and welcomes applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a disability, are from varied cultural backgrounds and those who identify as LGBTIQ+. The department provides workplace adjustments for applicants with disabilities.

Transport Services is a Group within the Department of Transport and Planning, and is responsible for safe, reliable and accessible transport infrastructure and services to all Victorians

Registration & Licensing Management (RLM) is a Division within Transport Services, that governs delivery of registration and licensing services and other driver and vehicle safety programs, including (but not limited to) compliance and assurance of associated contracts and road transport regulation underpinning safety and productivity in Victoria

About The Role

Reporting to the Director - Service Reform & Portfolio Management, this role will develop effective relationships with internal and external stakeholders to lead the development and delivery of stakeholder communications and relationship management activities, programs, and strategies.

In addition, the role and its direct report, the Governance & Reporting Coordinator, will be responsible for the management and support of governance forums across the division and in partnership with the VicRoads Joint Venture. This role will also set the strategic direction for the Performance Assurance and Business Improvement to guide opportunities for process enhancement and assessment of performance across the division.

To access the Position Description, please click here’.

Position Outcomes / Accountabilities

• Identify key strategic challenges and opportunities and lead the development and delivery of stakeholder communications and relationship management activities, programs, and strategies across the Division.
• Develop effective relationships with key internal and external stakeholders to lead the direction of strategic engagement and relationship management activities with government, other agencies, Service Level Agreement partners, Industry Peak Bodies, and relevant projects.
• Lead the strategic approach to governance forums across the division and manage any associates scheduling, documentation, and materials.
• Lead the development and delivery of strategic engagement plans for key projects and initiatives.
• Provide guidance and direction to various assurance functions and business improvement activities.
• Prepare reports and briefs for consideration by key stakeholders, including Service Level Agreement partners, on critical issues and updates to achieve positive project and program objectives and to enhance external reputation.
• Utilise relationship management skills and knowledge to provide expert advice into other communications and engagement duties and develop innovative engagement processes.
• In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned consistent with employment classification, skills, and capabilities.
  
  

Key Selection Criteria

The Senior Manager - Strategy, Governance & Stakeholder Engagement will translate strategic priorities into actionable plans, fostering collaboration and innovation to achieve impactful outcomes. You will establish governance frameworks, manage competing stakeholder needs, and deliver innovative solutions to complex challenges within the department.

As a leader, you will mentor and guide your team, ensuring excellence in project delivery and continuous improvement. With a strong grasp of political and organisational contexts, you will anticipate risks and adapt strategies to ensure the department’s goals are met effectively. Your approach will foster knowledge sharing and collaboration across teams and external stakeholders.

This role demands proactive leadership, strategic thinking, and an ability to adapt quickly to changing priorities. You’ll build lasting relationships and systems to align with departmental objectives, creating a culture of excellence and resilience that drives impactful outcomes for the community.

Personal Attributes

On a personal level the candidate will foster collaboration across teams, adapt quickly to evolving priorities, and maintain focus on delivering impactful outcomes. With a commitment to flexibility and innovative thinking, you will lead initiatives that align with departmental goals and create meaningful results for the community.

Qualifications And Experience

Mandatory

• Tertiary qualification or at least 3 years relevant experience
  
  

What We Offer

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture
  
  

How To Apply

Applications close at 11:59 PM on Wednesday the 22nd of January, 2025.

Please include a resume and cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications.

For more information, contact Diana Trgovcic - Director Service Reform and Portfolio Management Regulatory Programs and Services at diana.trgovcic@transport.vic.gov.au

Preferred applicants will need to complete a police check and other pre-employment checks. Your information will be treated confidentially.

If you require additional adjustments across the recruitment process or accessible formats of this ad, please contact us by phone or email.