The Ummed Ahmedabad Airport

The Ummed Ahmedabad Airport Reviews

The Ummed Ahmedabad Airport

The Ummed, Airport Cir, Ahmedabad, Gujarat, 382475, IndiaView Hotel Details
The Ummed Ahmedabad Airport
The Ummed Ahmedabad AirportThe Ummed Ahmedabad AirportThe Ummed Ahmedabad Airport
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1 night

The Ummed Ahmedabad Airport Guest Reviews

4.1/5
Very Good
65 review
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(65)
Positive reviews(39)
Reviews with photos/video(4)
Negative reviews(7)
Guest User
Deluxe King Room With Garden View-Non-Smoking
Stayed in Jul 2024
Business travellers
1 review
3.5/5
Posted on Aug 23, 2024
This we felt veg option food menu is very less and repetitive. Restaurant service manager forgot my main course order in time . Average food taste.
PANCHAL
Deluxe King Room With Garden View-Non-Smoking
Stayed in Jan 2024
Couples
153 review
5.0/5
Outstanding
Posted on Feb 7, 2024
This charming hotel is located very close to the airport. The staff is very warm and friendly and takes good care of their guest. The rooms are clean and spacious and reminded me of 5 star properties from back in the 90’s. A good place to host weddings as they have ample of space to organise all the various functions etc. Only and biggest drawback is the layout of the hotel. I really really recommend the owners/management accommodate another lift and staircase lobby as the hotel design is such that the rooms are quite far away from the main lift lobby and becomes a hassle to travel from one end to another
Guest User
Deluxe King Room With Garden View-Non-Smoking
Stayed in Feb 2024
Travel with friends
7 review
4.5/5
Great
Posted on Mar 26, 2024
Very near to airport, very clean and good staff, food also delicious
Stayed in Apr 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on May 24, 2023
I had a great stay without any inconveniences. I think it was the best accommodation I stayed in while on a business trip. I had a great time in India thanks to the hassle-free accommodations.
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743muksh
Stayed in Dec 2024
Family
2.0/5
Posted on Jan 5, 2025
Overall a very average experience however bathroom I found to be poorly cleaned and maintained. The bathroom sink had multiple cracks in it, the sealant around the sink had mould on it and the bath itself was chipped with poor quality workmanship.
Response from Property: Dear Guest, Greetings from The Ummed, Ahmedabad!! I thank you for choosing to stay at the Ummed Ahmedabad during your trip and for taking the time to review your experience in such detail. It is regretful to learn about your experience and the entire Ummed team is sincerely apologetic. Let me assure you that this is not a norm and I request you to treat this experience in isolation. I really appreciate your valuable feedback regarding certain lapses in the service and facilities on a few occasions. We have addressed this issue with the team and I assure you that immediate amendments are in process. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
Curious57078143919
Stayed in Sep 2024
Business travellers
1.0/5
Posted on Oct 8, 2024
Poor lifts, very less choice of breakfast food, poor service. Unexpectly poor . Specially lifts are risky nd not level matched. Washroom had drainage issue. Water was full filled in washroom Food in room was okay no doubt. But room and gallery were smelling. Gardern is also not well maintain
Response from Property: Dear Guest, Greetings from The Ummed, Ahmedabad!! Thank you for sharing your valuable feedback and most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
bhavika0
Stayed in Sep 2024
Business travellers
3.0/5
Posted on Oct 3, 2024
I have been a regular customer here since the past 2 years only due to the location, never had a smooth & steady stay, staff always fail to take instructions or requests be it 2 days in advance or on the spot. Nobody is ever alert when you're talking, this can be room service or reception, the staff does keep changing constantly hence why could be lack of training. I'm continuously left frustrated for one reason or another and i see no benefits of being a regular customer here, i must be staying here at least every 2 months. The bathroom is ridiculous for the rent you pay, i have shared the pics. Some staff members have also been very helpful such as Ruby & some of the girls at reception. Staff in general are not rude but yes they struggle to meet needs or just get the basics right. In generalities would only recommend this stay if your desperate for the airport location as it is the only premium hotel in the area.
Response from Property: Dear Ms. Bhavika, Greetings from The Ummed, Ahmedabad!! Please accept my sincere gratitude for the detailed and specific feedback. It is always our endeavor to serve our guests in manner befitting our reputation and such feedback highlights areas of improvement that require our urgent attention and immediate corrective action. I regret to read that your experience with us was not a memorable one. I assure you that the same is not the usual Ummed experience we aim to deliver to our guests also it is feedback like this that we learn from and used to improve. We greatly value your patronage and assure for the better service during your stay at The Ummed. With best regards, Best personal regards Kamal Pandey Room Division Manager The Ummed Ahmedabad
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 7, 2025
Rafe was serving us . He was very kind and caring . What touched my heart was He cares too much and makes sure you got what you have wanted besides he made serving simple with passion Every body was helpful. The hotel location was also another convenient to airport Any ways I had nice trip
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 6, 2025
Kesar Restaurant is simply phenomenal! Our Servers Ankita Singh and Sneha made the night memorable for us. Chef Amit, Chef Vineet, Chef Sachin, Chef Amit D. made us delicious meals that stole our hearts. My personal favourite was Dal Makhani!!
Guest User
Stayed in Feb 2025
Couples
3.0/5
Posted on Mar 6, 2025
We visited this hotel in 1991 and now again in 2025. Rooms fitted with furniture more than 50 years old! Food very spicy. Waiter should ask at the time of taking the order as to how spicy the food customer would like. Plus points: location is very convenient and staff welcoming.
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 5, 2025
Jacranda restaurant staff specially Ankita,Suraj, and Anuj Mishra are goodd servers they helped me alot .... They always use to give attention to all of their guest and try to give their hospitality....... Thank you to make my stay confertable and good
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 5, 2025
Very pleasant stay... location is convenient and the room had a great view. The food selection is amazing and perfect room service. Suraj and Ankita helped a lot throughout the breakfast service, and Gaurav in housekeeping was pleasant, helpful and prompt.
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 4, 2025
The service at the dining restaurant Kesar was amazing, with friendly staffs, delicious food, the presentation of food was superb. My heartfelt thanks goes to Chef Sourab, Chef Amit, Sneha and Anuj. The service was tremendous. Loved it ♥️🙏.
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 26, 2025
The service by Anuj and Abhishek was wonderful. They were very helpful and provided an amazing service and experience. The chef prepared the food extremely delicious, the kababs and haleem were awesome! Love the overall experience thanks to all 3 of them and the yummy food!
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 26, 2025
I booked one standrad room for our supplier . Its his views for The Ummed hotel Complete comfort , staff was well mannered , food was very delicious , rooms was neat , clean and cozy. Location is very near to ahmedabad airport and near to Kalupur railway station .
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