Guest User
September 20, 2023
On our 3rd trip to Bali thought we (2 couples) would go somewhere a little different, & according to the Web Site the Lilin looked great, and when we arrived we were so disappointed. Firstly the staff were very friendly & helpful, but that's about as good as it got. The rooms had nowhere to put our clothes for the 8 day stay, no safe, 1 bath towel & 1 pool towel. One of the rooms had no curtains & the door wouldn't lock, couple had to move to another room. The day spay was closed, the main pool empty, no restaurant (limited food if required), no bar, no atmosphere, no entertainment - unlike the web page photos. The place was run down & we couldn't wait to get out of there. Checked out the following morning!!